Affiliate Program Coordinator - TikTok Shop

Spreetail is looking for an TikTok Program Coordinator. This is the operational backbone of the creator program. Your job is to handle high-volume, repeatable tasks with speed and accuracy - so the Affiliate Managers can stay focused on creator relationships and SKU activation. Success means the program runs smoothly behind the scenes because of you.

How will you achieve success:

• Detail-oriented and accurate - data errors create downstream problems; you take ownership of getting it right the first time.
• Proactive communicator - flags blockers, open questions, and low-stock alerts before they become problems for the team.
• Process-driven - follows established SOPs reliably and suggests improvements when you identify a better way. Fast and organized - manages high volume across multiple Affiliate Managers without letting tasks fall through the cracks.
• Responsive - operates in a time zone-aware manner and maintains clear turnaround commitments with the US-based team.
• Continuous learner - actively builds knowledge of TikTok Shop mechanics, creator program workflows, and the ecommerce context that surrounds the work.

What experiences will help you in this role:

• 2+ years of experience in operations, administrative coordination, or program support roles.
• High proficiency in English - written communication with US-based team and external creators.
• Experience with CRM or database tools - data entry, record maintenance, quality checks.
• Organized and detail-oriented with demonstrated ability to manage high-volume tasks.
• Comfortable working in a fast-paced environment with multiple priorities and tight turnarounds. Reliable internet connectivity and availability aligned to US business hours (partial overlap required).
• Comfortable in Excel.

Preferred experience:

• Experience supporting creator, influencer, or affiliate marketing programs.
• Familiarity with TikTok Shop - platform navigation, affiliate setup, content tagging.
• Background with ecommerce operations (marketplace fulfillment, inventory coordination, order management).
• Experience with tools like Circle, Grin, Impact, or similar creator CRM platforms.
• Prior work in a distributed team or offshore operations role supporting a US-based business.