Associate Information Services Analyst - PA-IRT-Q2-2006-R001

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Location : RSU Tower, Sukhumvit 31, Bangkok, Thailand : Hybrid

Get To Know Us

SS&C GIDS provides information processing and computer software services and products. The Company’s operating segments include financial markets, customer management, professional services, and output solutions. SS&C GIDS serves the alternative investments, asset and wealth management, banking and lending, insurance, and real estate industries.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model requires 6 days of in-office attendance per month and a Business Casual Dress Code, including jeans, Centralized location - 6 minutes’ walk from Phromphong BTS or 10 minutes’ walk from Sukhumvit MRT

• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays, Business Leave, Maternity Leave, Ordination Leave

• Your Wellbeing: Medical, Dental, Vision, Life Insurance, Annual Health Check Up, Employee Assistance Program, Parental Leave, Well-Stocked Pantry, and Provident Fund Contribution

• Diversity & Inclusion: Committed to Welcoming, Celebrating, and Thriving on Diversity

• Training: Hands-On, Team-Customized, including SS&C University

• Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for eligible employees

What You Will Get To Do:

• Answers and advises clients on questions relating to data requests

• Monitors and executes scheduled and on-request jobs in a timely and efficient manner in correlation with department standards

• Interact with the Daily Support and Technical team for problem resolution when issues arise with standard on-request JCL jobs

• Provide assistance and, in some cases, training to internal and external customers

• Effectively apply any and all available tools (including, but not limited to, EasyTrieve, PowerSelect, SQL, MS Access, Monarch/Datawatch, FileManager, Visual Basic code) to arrive at the best possible solution for generating the desired output for the customer, ensuring it is valid and in proper format

• Serve as a coach/mentor to the fellow Information Services team when appropriate. Provides help to fellow associates regarding existing procedures and processes

• Responsible for training on new tools as acquired by the group.

• Document and distribute departmental processes and procedures pertaining to the execution of various job streams and the generation of data as requested.

• May be required to work outside of normally scheduled hours as mandated by the client, project, and/or workload (e.g., evenings, weekends, and/or holidays); amount of notice may vary.

What You Will Bring:

• Bachelor's Degree in Computer Engineering/ Computer Science/ Mathematics or related field

• 2-4 years’ experience in application/production development and/or support role.

• 2-4 years in financial application support would be an advantage

• Strong communication, writing, and reading skills with the ability to effectively collaborate with both clients and technical stakeholders.

• Ability to execute multiple assignments within an established timeframe and maintain department quality standards

• Problem-solving skills; ability to confidently recommend solutions on the basis of prior analysis

• Have knowledge of Relational databases and SQL

• Have a knowledge of Mutual Funds will be a plus

• Intermediate to advanced knowledge and proficiency of at least two tools currently used in the group, including but not limited to Easytrieve, JCL, SQL, MS Access, Powerselect, Monarch, and Visual Basic

Note: Basic mainframe knowledge and tools will be provided.

Only candidates selected for interviews will be contacted for this position.

Human Resources Department - Talent Acquisition

SS&C FinTech Services (Thailand) Limited

6th Floor, RSU Tower 571 Sukhumvit Road

North Klongton, Wattana, Bangkok 10110

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.