Audit Manager - T&O

Job Summary

• Group Internal Audit and Investigations (GIAI) is seeking an Audit Manager to provide independent assurance over Transaction Banking operations and supporting technology in a complex, multi-jurisdictional environment.
• The role is accountable for end-to-end audit delivery across payments operations and supporting technology, including risk assessment, audit execution, issue articulation, reporting, and ongoing business monitoring.
• The role is expected to demonstrate applies the five GIAI universal skills: using data and AI responsibly, anticipating systemic and emerging risks, influencing stakeholders through clear communication, and sustaining effective delivery through change and uncertainty.

Key Responsibilities

Strategy

• Contribute to a forward-looking audit plan by identifying systemic and emerging and risks and anticipating changes in assurance needs.

Business

• Support the execution of the Group Internal Audit plan for Technology and Operations.
• Lead and deliver risk-based audits across the payments value chain, including initiation, processing, clearing, settlement, reconciliation and exception handling, in accordance with GIAI methodology.
• Assess governance, risk management, controls and technology risks across operations, applications, data flows and supporting infrastructure.
• Use data analytics and AI responsibly to identify patterns, support audit execution and generate clear, forward-looking insights.
• Obtain sufficient, reliable and relevant evidence through walkthroughs, control testing, data analysis and stakeholder interviews.
• Develop and document concise audit issues that clearly articulate the condition, cause, risk implication and required outcome.
• Communicate audit outcomes through clear, accurate, and timely reporting to management and relevant governance forums and committees.
• Monitor and follow up on management action plans to ensure timely and effective remediation of audit issues.
• Maintain independence and objectivity while providing credible and constructive challenge to management.
• Execute audits in accordance with GIAI methodology and quality standards, leveraging technology, analytics and continuous improvement practices.
• Build effective stakeholder relationships and contribute to a collaborative audit team.
• Maintain awareness of emerging operational, technology and regulatory risks and exercise sound professional judgement and scepticism.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Transaction Banking Technology and Operations stakeholders.
• GIAI stakeholders, including Team leaders, Team members, Audit Directors, Senior Audit Directors and Audit Executive Team.

Other Responsibilities

• Embed Here for Good and Group’s brand and values in GIAI.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Skills and Experience

Must-have Skills

• Analytical Skills
• Manage Risk and Conduct
• GIA Methodology and Systems

Other Skills

• Stakeholder Engagement
• Action Oriented
• Customer Focus
• Instils Trust

Motivations

Ensures highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Qualifications

Key Experiences

• Minimum four years of experience in external audit (Big 4 or equivalent) and/or internal audit. Experience in banking or financial institutions is preferred.
• Strong understanding of end to end transaction banking operations, including initiation, processing, clearing, settlement, reconciliation, and exception handling.
• Solid grounding in technology and operational risks, including operational resilience, processing errors, fraud risk, sanctions screening, regulatory compliance, and third party dependencies.
• Practical experience in auditing applications and technology controls supporting business processes.
• Experience assessing governance, risk management and control design and operating effectiveness.
• Practical experience using data analysis and visualisation tools, such as Power BI, Tableau or Excel, to support audit testing and insights.
• Ability to use AI tools responsibly while protecting confidential information and independently validating outputs.
• Excellent written and verbal communication skills, with the ability to articulate risks, technical issues and control issues into clear, business focused risk insights for senior management.
• Strong analytical, problem-solving and stakeholder management skills, with the ability to work effectively across Operations, Product, Technology, Risk, and Compliance.
• Ability to work independently, manage multiple audit activities concurrently, and deliver to agreed timelines.
• Hands on experience with data analysis and visualisation tools (e.g. Power BI, Tableau, Excel) to support audit testing and insights is an advantage.
• Ability to undertake 10-15% business travel (if required).

Certifications / Qualifications (only where mandatory)

• Professional certification such as CISA, CIA, AAIA or an equivalent qualification is advantageous.
• Bachelor’s degree or higher in Finance, Accounting, Business, Information Systems, Technology, or a related discipline.

Languages

• English

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.