Confirmed on the employer's own hiring board on Oct 11, 2026. First seen by Alion on Aug 29, 2026.
Join Sunbit as a Senior Backend Engineer, where you'll design, build, and maintain the core platform that supports our call center operations. You'll have a direct impact on agent efficiency and customer interactions, while also contributing to operational improvements through automation, AI, and intelligent workflows. This is a high-impact opportunity to tackle complex challenges in a fast-paced environment and shape the technology that powers our customer success organization.
Missions
- Design, build, and evolve the Customer Success agent desktop, the core platform used by our call center to support customers.
- Develop tools, workflows, and integrations that connect multiple systems used by our Customer Success organization.
- Improve agent productivity and operational efficiency through automation, smart workflows, and AI-driven capabilities.
Profil recherché
- 5+ years of experience in software engineering- Proficiency in micro-service architecture
- A passion for learning, constantly staying up to date with industry trends and technology advancements
- Experience in Kotlin, Java, or Scala with hands-on experience
- Proficient in both relational (e.g., MySQL) and non-relational databases (e.g., MongoDB)
- Bachelor’s degree in Computer Science or a related field
- Familiarity with message queue technologies such as Kafka, SQS, RabbitMQ, or similar
- Experience in the Spring Framework
- Experience with backend software development
- Resourceful, self-motivated, and capable of working independently
- Strong problem-solving skills, capable of meeting technical challenges head-on
- Background in fintech is a plus

