French customer service advisor

Sutherland • French • English: B2 • Doctoral Degree (PhD) • 5 months ago
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Location
In office (Cairo)
Seniority
Junior
Employment
Full-Time
Overview
Company
Impact
Profile match

Sutherland

Sutherland is an American business process and digital transformation company founded in 1986 that runs customer operations, back-office processing and analytics for large organisations. It works across healthcare, banking, insurance, telecommunications, retail and technology clients, combining offshore and nearshore delivery centres with automation and artificial intelligence intended to reduce the headcount those processes require. Headquartered in Pittsford, New York and privately held, it employs tens of thousands of people across more than a dozen countries and competes with the large Indian and Filipino outsourcing providers.
sutherlandglobal.com • HQ: Pittsford, United States • Call Center Services • Business Process Outsourcing (BPO) • IT Outsourcing • IT Consulting • Information Technology • Professional Services • Est. 1986

Customer Service Specialist - French Account

Location

On-site in New Cairo

Job Type

Full-time

Main Responsibilities

  • Answer customer questions and provide support
  • Resolve issues politely and efficiently
  • Communicate clearly with customers over the phone
  • Ensure customers feel valued and satisfied
  • Work with the team to deliver great service

Requirements

  • Fresh graduates or college dropouts can apply
  • Good communication & customer service skills
  • Fluent English (B2-C1)
  • Positive attitude and willingness to learn
  • Strong listening & problem-solving skills
  • Team player
  • Ability to work night / overnight shifts

Benefits

  • Attractive salary
  • Fully paid training
  • KPIs paid during the first 3 months
  • Social & medical insurance
  • Free transportation
  • Overnight shift allowance
  • Career growth and promotion opportunities

How to Apply

Send your CV to:

[email protected]

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