Sales & Account Coordinator

At Synechron, we believe in harnessing the power of digital innovation to transform businesses and create lasting impact. As a global consulting firm, we combine creativity, deep industry expertise, and leading-edge technology to deliver innovative solutions across Data, AI, Cloud, Digital, and Infrastructure.

We help organisations modernise their technology ecosystems, scale with confidence, and unlock new opportunities for growth. Through our award-winning FinLabs accelerators and strategic partnerships with Microsoft, AWS, Databricks, Salesforce, and ServiceNow, we empower our consultants to innovate faster, solve complex business challenges, and deliver meaningful outcomes for clients around the world

The role:

As Synechron continues to grow, we are seeking a motivated and ambitious Sales and Account Coordinator to join our team.

This role provides broad exposure to the national sales function, supporting sales operations, customer engagement, opportunity management, account support, commercial processes, and internal stakeholder coordination.

We are looking for someone who is early in their sales career and has gained initial experience in a B2B sales, customer success, or client-facing environment. Most importantly, you will be eager to learn, commercially minded, and excited to build a long-term career in sales and account management.

This is not a traditional administrative support position. The successful candidate will be an active contributor to the sales team, progressively building exposure to customer interactions, business opportunities, account development, and strategic sales initiatives. This role offers an excellent pathway for someone looking to develop broader commercial expertise and grow within a high-performing professional services environment.

Responsibilities:

Sales & Account Support

• Work directly with the sales team to support opportunities, accounts and customer activity.
• Coordinate sales activities and follow-ups across multiple stakeholders.
• Support preparation for customer meetings, presentations and account activities.
• Participate in engagement kick-offs and assist with mobilisation and handover into delivery.
• Build relationships with customer stakeholders, buyers, consultants and internal teams.

Proposals & Sales Content

• Support creation and coordination of customer responses, proposals and sales collateral.
• Maintain and improve the sales asset library so current material can be found and reused effectively.
• Work with Marketing to develop and maintain case studies and customer success material.
• Coordinate inputs from consultants, delivery leaders and subject matter experts.
• Support preparation of presentations and other customer-facing material.

Sales Operations & CRM

• Maintain accurate opportunity and account information within CRM and work management systems.
• Help drive consistency in sales processes, opportunity tracking and reporting.
• Track actions, deadlines and dependencies across opportunities and accounts.

Commercial & Financial Coordination

• Work with Finance and the sales team on customer/job setup and related commercial administration.
• Monitor job burn rates, budgets and other commercial information, escalating issues to the appropriate sales lead.
• Assist with information required for forecasting and operational reviews.
• Prepare sales and commercial material for regular operations meetings.

Internal Collaboration

They'll interact regularly with:

• Sales and account leads
• Leadership
• Delivery leaders and senior consultants
• Customer stakeholders and procurement/buyers
• Finance
• Marketing
• Partnership/alliance teams

Skills and Experience Required:

• Ideally 1-3 years' experience in B2B sales, sales coordination, account support, customer success or a similar commercial environment.
• Understands the fundamentals of a sales process and is genuinely interested in developing a career in sales.

• Comfortable working with commercial information, customer requirements, deadlines and processes.
• Naturally organised and follows things through rather than needing constant reminders.
• High standard of accuracy when working with CRM, proposals and commercial information.

• Comfortable dealing with senior consultants and internal leaders.
• Able to interact professionally with customers and procurement/buying stakeholders.
• Can confidently chase inputs and actions from people more senior than themselves.

• Comfortable having multiple competing requests and deadlines.
• Able to make sensible priority decisions and escalate competing priorities to the National Sales Lead when required.

• Wants to understand the customer, opportunity and commercial context rather than simply completing assigned tasks.
• Interested in learning how accounts are developed, opportunities are progressed and professional services are sold.

Why Join Synechron

At Synechron, we believe exceptional work happens when talented people are empowered to grow, innovate and lead. You’ll be joining a globally recognised technology consulting firm delivering cutting-edge digital transformation across industries including financial services, insurance, government and enterprise sectors.

What you can expect

• Competitive salary package
• Access to global technology and innovation initiatives
• Continuous learning and professional development opportunities
• Annual professional training allowance
• Mentoring and career progression pathways
• Employee recognition programs and awards
• Corporate discounts and wellbeing initiatives
• Employee Assistance Program
• Social events, networking opportunities and team activities

Diversity & Inclusion

Diversity and inclusion are fundamental to our culture. Through our global initiative “Same Difference”, we are committed to fostering a workplace where everyone feels respected, valued and empowered. Synechron is proud to be an equal opportunity employer and encourages applications from people of all backgrounds, identities and experiences. All employment decisions are based on business needs, job requirements and individual qualifications.

Next steps…

We appreciate the time you have taken to apply for a role with us. Synechron is an equal opportunity employer and welcomes applications from individuals of all backgrounds. Our hiring decisions are based on your experience, skills, enthusiasm, and your future potential in the role. If you feel that you meet some, but not all the requirements above, we still encourage you to apply. If you are invited to an interview, please advise us if you require any reasonable adjustments during the interview process, and what pronouns you use. Synechron is committed to creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging. We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, with disability, a culturally diverse background, and people of all ages.

Please note that we receive a large number of applications and only shortlisted candidates will be contacted

S YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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