Infrastructure Platform Engineer

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands - Coach and Kate Spade New York - was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

About The Role

We’re building the automation, orchestration, and monitoring layer that unifies our virtualization and end-user computing estate into a single, software-managed platform. You’ll own the definition, design, implementation, and execution of the infrastructure that our business runs on - spanning on-premises virtualization, cloud, and virtual desktop infrastructure (VDI/HVD) across every stage from architecture through production operations.

At Tapestry, we have the freedom to express ourselves and run with our best ideas. Every individual in our global house has the opportunity to make an impact, learn, and be part of our growing and unique story. You’ll take high-level roadmaps and turn them into real technical execution: designing the platforms, building the automation that runs them, and being the hands-on expert who owns the outcome. You’ll ensure our virtual desktop and virtualization environments deliver on business requirements, stay highly available, and scale cleanly - and you’ll move fluidly between the whiteboard and the keyboard, because you own both.

What You’ll Do

• Own the design and implementation of our virtualization platforms (VMware ESXi, Nutanix) from planning through deployment, including capacity, performance, and lifecycle.
• Own the VDI/HVD estate end to end across AWS WorkSpaces, Omnissa Horizon, and Microsoft Windows 365 / Azure Virtual Desktop - architecture, provisioning, image management, and tuning.
• Build the automation and monitoring stack that provisions, patches, and manages infrastructure at scale, eliminating manual effort and configuration drift.
• Own hands-on Windows Server administration, and support Linux workloads as part of a mixed estate.
• Own resilient networking and cloud connectivity for infrastructure and desktop workloads (routing, DNS, load balancing, secure remote access).
• Turn early technical groundwork into functioning, deployed systems - and take them to production scale.
• Assist in managing on-premise datacenters
• Run technical projects independently: migrations, platform rollouts, and modernization efforts from design through cutover.
• Interface with internal teams and external vendors, and manage third-party vendors on provisioning, maintenance, and break-fix support.
• Own the documentation, standards, runbooks, and security hardening that keep the platform reliable and auditable.

What You’ll Bring

You’re a strong infrastructure engineer who thinks automation-first and can own the implementation details end to end. You’re as comfortable designing the platform as you are troubleshooting it live, and you’d rather script a task once than do it by hand ten times. If virtualization and end-user computing is your jam and you’ve built and run systems in production, we want to talk.

• 7+ years of infrastructure engineering experience with strong systems-level technical judgment.
• Proven expertise in virtualization: VMware ESXi and Nutanix.
• Strong hands-on Windows Server administration, with working knowledge of Linux, networking, and cloud (AWS and/or Azure).
• Demonstrated VDI/HVD experience with one or more of: AWS WorkSpaces, Omnissa Horizon, Microsoft Windows 365 / Azure Virtual Desktop.
• An automation-first mindset - you build repeatable processes and tooling by default (e.g. PowerShell, Python, plus config management / IaC such as Ansible or Terraform).
• A track record of owning technical projects and driving them to completion at production scale.
• Observability instincts: monitoring, alerting, and troubleshooting distributed environments.
• Strong communication - you ship fast, you explain clearly, and you move easily between design-level discussion and hands-on execution.

What Will Set You Apart

• Relevant certifications (VMware / Omnissa, Nutanix NCP, Microsoft, or AWS).
• Application virtualization and image / gold-build management (e.g. App Volumes, FSLogix).
• Infrastructure-as-code and CI/CD experience for delivering and managing infrastructure.
• Storage (SAN / NAS), backup, and disaster recovery design and operations.
• Experience using AI-assisted tooling to accelerate automation, scripting, and troubleshooting.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or [email protected]

Visit Tapestry, Inc.

Base Pay Range

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.