Financial Controller

About Us

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

Here’s a little more:

• Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)

• Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more

• Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission

• Truly global team - 250+ people, 50+ nationalities, 50+ languages

• Guided by our values - ownership, impact, humility, and heart - in deed, not just word

Role

We are looking for a Financial Controller to join our global Finance team at Taptap Send. As the company continues to scale rapidly across multiple markets, this role will play an important part in supporting the delivery of high-quality financial reporting across the group and strengthening our financial control environment.

You will support the coordination of statutory audits across multiple global entities, help design and implement robust financial controls, and contribute to the monthly reporting process. You will also work on initiatives to improve finance processes and build scalable reporting infrastructure through automation.

This role offers strong exposure to group reporting, global audit coordination, and financial control in a fast-growing fintech environment, working closely with senior finance leadership and cross-functional teams across the business.

The ideal candidate is highly detail-oriented, proactive, and excited about improving financial processes in a fast-paced and mission-driven company.

Key Responsibilities

Audit & compliance

• Support the coordination and delivery of statutory and external audits across multiple global entities.

• Prepare audit documentation, schedules, and responses to auditors queries.

• Liaise with internal stakeholders across Finance and Operations to gather required information and ensure timely audit delivery.

• Track audit deliverables and support the resolution of audit findings and action points.

• Assist with maintaining documentation required for regulatory and compliance reporting across jurisdictions.

Financial controls

• Document and maintain financial control processes and internal control frameworks across the group.

• Review financial processes to identify risks, control gaps, and opportunities to strengthen governance.

• Contribute to initiatives aimed at improving financial discipline and consistency across entities.

• Support the closing process for balance sheet reconciliations and supporting schedules.

• Partner with Finance and Data teams to improve reporting accuracy, data integrity, and automation

Requirements

• CPA / ACA / ACCA (or equivalent) qualified with 2-3 years post-qualification experience.

• Prior experience in audit, financial reporting, or financial controls (e.g., Big 4 or similar environment).

• Strong understanding of accounting principles and financial reporting processes.

• Excellent attention to detail and strong analytical skills.

• Ability to manage multiple priorities in a fast-paced, high-growth environment.

• Strong Excel / Google Sheets skills.

• Experience with NetSuite or similar ERP systems is a plus.

• Interest in process improvement, automation, and building scalable finance processes.

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.