Technical Support-Storage
Confirmed on the employer's own hiring board on Nov 2, 2026. First seen by Alion on Oct 31, 2026. Tata Consultancy Services scores A on the Alion truth index.
Role: Support Executive. Skills: Storage. Experience: 3 - 7 Years. Qualification: Undergraduate
Locations :
Chennai/Indore/Gandhinagar (As per candidate preference)
Job Requirements
Experience and proven exposure with SAN, NAS, and DAS systems, and cloud storage solutions
Experience in managing, securing, and optimizing an organization's data within cloud-based storage platforms like Google Cloud, AWS, Azure
Should have managed roles on the Google Cloud Filestore service, Google Cloud Netapp Volume (GCNV) and maintained the scalable, managed cloud file storage system
Regularly updating and maintaining the system to ensure optimal performance and security
Exposure in configuring and managing network devices and services
Maintaining accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps
Identifying, resolving technical issues, and diagnosing the root cause of technical problems, whether hardware, software, or network-related
Providing technical assistance to users, both internal and external, through various channels
Communicating technical information clearly and concisely to users and stakeholders
Setting up and tearing down cloud resources (servers, storage, networks) as needed
Ensuring consistent and secure configurations across the cloud environment
"Support with 24x7 operations (Rotational Shifts)
Own and resolve technical cases end-to-end
Ensure accurate documentation.
Meet defined SLAs and quality benchmarks while handling customer communications."