Analyst, Data Operations

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Team Overview

Role Overview And Core Responsibilities

Key Tasks & Accountabilities

• Deliver service excellence for Batch order fulfilment.
• Appraisal and processing of job submissions to ensure all requirements are met.
• Ensure that good quality input data is processed to achieve a high match rate. Perform pre-validations and engage with Client Management & Consultancy to address major anomalies that would impact quality.
• Produce good quality output within specified turnaround times to facilitate better credit decision making by clients. Ensure any data related concerns are addressed before delivering to the customers.
• Involved in data processing, management, and reporting of batch jobs daily, weekly, and monthly.
• Identify where to improve efficiency and / or quality of processes.
• Drive operational improvement by identifying and implementing appropriate solutions.
• Adhere to documented processes and contribute to documentation reviews.
• Quality control & dispatch of completed work.
• Actively contributing towards reducing the risk profile of the team.
• Ensure queries and complaints are dealt with in a timely manner.
• Support Data Processing Consultant with product changes / new releases. Performance Indicators
• Delivering various services in line with performance and quality targets
• Level of knowledge and understanding of services provided by the department
• Personal Development
• Positive Team involvement

Additional Job description

Key Skills Required Essential:

• A passion for Service Excellence with 1-3 year of experience.
• Excellent communication skills - able to adapt communication style to the audience
• Strong attention to detail
• Proficient in using Microsoft Office (Outlook, Excel, Word, PowerPoint)
• Ability to plan and organise workload with guidance
• Ability to work effectively within a team environment
• Ability to use own initiative
• Ability to Problem Solve efficiently and effectively
• Ability to follow procedures but the skills and motivation to improve them
• Ability to multitask in a high-pressure environment
• Risk Aware
• Work well under pressure within ever changing environment
• Meet deadlines & escalate in a timely manner when appropriate Desirable:
• Some knowledge and experience of Microsoft SQL Server Management Studio
• PowerShell, PowerBI & R exposure

Required Knowledge And Experiences

Experience

Essential:

• SQL and Python exposure
• Experience of personal time management in a fast-paced environment
• Experience of working in a result driven environment

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good - you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title

Analyst, Data Operations