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Location
Hybrid (Sofia, Bulgaria)

First seen by Alion on Nov 9, 2026.

Overview
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TTEC is a global customer experience technology and services company that specializes in Customer Experience (CX) strategy, contact center operations, and AI-enhanced services. Serving brands across diverse industries, TTEC employs a unique blend of human talent and AI technology to optimize customer interactions and drive satisfaction. With over 54,000 employees across 80+ contact centers, TTEC provides tailored solutions that enhance customer journeys, improve operational efficiency, and foster long-term loyalty.

We’re hiring and are looking for a Linux & Kubernetes Platform Administrator – working hybrid in TTEC in Sofia, Bulgaria.

Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it’s more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.

 

About TTEC: 

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.

 

As we value our employees, we offer: 

  • Extensive training programs;
  • Hybrid working model – 2 days work on-site;
  • Standard working hours from 9:00 AM – 6:00 PM;
  • Occasional participation in a compensated on-call schedule, providing after-hours support (8pm to 8am). Additional compensation applies for both availability and incident response (overtime) activities.
  • Additional health insurance and reimbursement for medical and dental services;
  • Multisport/Coolfit cards at a preferential price;
  • Corporate discounts;
  • Access top notch business best practices;
  • Work in a challenging and pleasant business environment

 

What You Will be Doing

As a Linux & Kubernetes Platform Administrator, you will support and maintain enterprise Linux and container platform environments for global customers. Working as part of HPE’s Customer Solution Center, you will help resolve complex infrastructure issues, improve platform reliability, and contribute to the delivery of high-quality technical services.

 

On a typical day, you’ll:   

  • Administer and troubleshoot enterprise Linux environments and Kubernetes platforms.
  • Manage containerized workloads, platform lifecycle activities, upgrades, and patching.
  • Perform root cause analysis and resolve complex infrastructure incidents.
  • Develop and maintain infrastructure automation using Terraform, Ansible, and scripting tools.
  • Support enterprise networking, container networking, and security-related activities.
  • Collaborate with customers, engineers, and project teams to improve platform stability and operational efficiency.

 

What You Bring to the Role:

Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. If the ability to connect yourself is what you bring to the table… along with the following:

  • Fluency in English;
  • 5+ years of experience supporting Linux environments.
  • 3+ years of experience with Kubernetes in production environments.
  • Experience with Docker, Terraform, Ansible, and infrastructure automation.
  • Strong troubleshooting and problem-solving skills.
  • Good understanding of networking fundamentals, virtualization, and infrastructure concepts.
  • Experience working in customer-facing support or enterprise infrastructure environments.

Nice to have:

  • Kubernetes certifications (CKA, CKS).
  • RHCE certification.
  • VMware experience.
  • Azure or AWS experience.
  • Terraform certification.
  • NATO Clearance.

 

Join our team and be a part of our commitment to excellence in logistics services! We look forward to receiving your application.

Please send your CV in English.

 

All documents will be treated in the strictest confidentiality.

Only short-listed candidates will be invited for an interview.

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