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Production Support Engineer (Control-M / SWIFT / Linux)

Unison Group · IT Consulting & Digital Transformation · 5 months ago
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Location
In office (Kuala Lumpur)
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 1, 2026. First seen by Alion on Jun 29, 2026. Unison Group scores B on the Alion truth index.

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Unison Group

Unison Group is a global technology consulting firm that accelerates digital transformation for enterprises through advanced cloud, data analytics, and artificial intelligence solutions. Headquartered in Singapore, the company specializes in risk management, regulatory compliance, and modernization strategies primarily for the financial and banking sector. By combining deep domain expertise with agile implementation frameworks, it empowers organizations worldwide to build secure, scalable, and future-ready digital architectures.
unisongroup.com · HQ: Singapore · Information Technology · IT Consulting & Digital Transformation · 1001-5000 employees
Tech stack of Unison Group

Location: Malaysia

Domain: Banking / Financial Services

We are looking for an experienced Production Support Engineer to join a high-availability banking environment supporting critical financial messaging and batch processing systems.

Key Responsibilities:

  • Provide L2/L3 production support for batch and financial messaging systems
  • Monitor and manage batch schedules using Control-M
  • Troubleshoot job failures, perform root cause analysis (RCA), and ensure timely resolution
  • Support SWIFT-based payment processing and message flows
  • Work closely with infrastructure and application teams to ensure system stability
  • Handle incident management, escalation, and production release support
  • Maintain SLA compliance in a highly secure banking environment

Mandatory Skills:

  • Strong experience in Control-M (job scheduling & batch monitoring)
  • Proficiency in Linux (RHEL or equivalent)
  • Good knowledge of Shell Scripting
  • Hands-on experience in SWIFT Solutions (AMH / AMG / SAG)
  • Understanding of financial messaging systems

Nice to Have:

  • Experience with JBoss application server
  • Knowledge of Apache Web Server
  • Exposure to Citrix environments
  • Experience working in highly secured environments (banking/financial services)
  • Understanding of SWIFT MT messages and ISO 20022 standards
  • Knowledge of encryption, audit, and MFA/2FA concepts
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