System Analyst / Business Analyst

System Analyst / Business Analyst

The Role

The System Analyst / Business Analyst analyzes business requirements, defines system functionality, and designs Role Based Access Control (RBAC) models for enterprise healthcare applications across Broker and Shopper domains. This is an onshore position.

What You’ll Do

• Elicit, analyze, and document business, functional, and system requirements from stakeholders.
• Translate business needs into detailed system requirements, user stories, and functional specifications.
• Perform current-state and future-state analysis and identify gaps, risks, and improvement opportunities.
• Design and maintain RBAC models aligned with business roles, workflows, and compliance requirements.
• Define roles, permissions, entitlements, and access matrices across applications and data layers.
• Collaborate with security, IAM, and architecture teams to ensure secure and compliant access control designs.
• Apply functional knowledge of the Healthcare Payer domain, especially Broker and Shopper platforms (quoting, enrollment, plan selection, and member journeys).
• Ensure system designs support healthcare regulatory, privacy, and data protection considerations.
• Work closely with Product Owners, Architects, Developers, QA, and Security teams in Agile/Scrum environments.
• Support UAT planning and execution, including functional validation and defect triage.
• Maintain requirements traceability throughout the SDLC and manage change impacts.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

Required

• 8+ years of experience as a System Analyst / Business Analyst.
• Strong experience in RBAC modeling, access control design, and authorization frameworks.
• Solid functional knowledge of Healthcare Broker and Shopper domains.
• Experience working with enterprise-scale, security-sensitive applications.
• Strong documentation, analytical, and stakeholder communication skills.

• Experience in Agile/Scrum delivery models.

Preferred

• Healthcare domain experience, particularly in payer Broker and Shopper platforms.

Skills

Business Analysis, Defect Tracking, Agile, Authentication and Authorization, Insurance, Process Documentation, Stakeholder Management, Requirements Gathering

Location & Compensation

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Atlanta, Georgia

Compensation Range: $102,000 - $153,000

Who We Are

Since 1999, UST has worked side by side with the world’s best companies to make a powerful impact through transformation. Headquartered in the United States, UST is powered by technology, driven by AI, inspired by people, and led by our purpose, we partner with our clients from design to operation. Our AI-driven digital solutions, proprietary platforms, engineering, R&D, products, and innovation ecosystem turn core challenges into impactful, disruptive business outcomes. With deep industry knowledge and a future-ready mindset, we infuse expertise, innovation, and agility into our clients’ organizations-delivering measurable value and positive lasting change for them, their customers, and communities around the world. Together, with 30,000+ employees in 30+ countries, we build for boundless impact-touching billions of lives in the process. Visit us at .

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

As part of our recruitment process, UST may use AI or automated tools to support activities such as application screening, scheduling, or interview assistance. All hiring decisions are made by our recruitment team. Where applicable law requires it, further notice will be provided separately.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.