IT Database Administration Coordinator II

Job Title

IT Database Administration Coordinator II

Job Grade

B02

Assignment Category

Permanent

Function (Department)

Manufacturing- Americas Operations

Has DirectReports? (Yes or No)

No

Generic Job Summary:

The employee is responsible for end-to-end processing of Commercialization Change Order c. He /she focuses on CCO parts. He/she works closely with internal and external stakeholders to ensure that target turnaround times are met with quality output. In addition, he/she contributes to the team in delivering continues improvements and initiatives.

Areas of Responsibilities

KRA 1: Functional/Technical Expertise

Definition: The core duty of the individual that demonstrates and effectively applies depth and breadth of knowledge and skill in a technical or functional area in observable and measurable terms.

1. Execute Commercialization Change Orders (CCOs) in Oracle E-Business Suite (Alice) ensuring timely completion based on defined service level targets.

2. Review CCB Attachment Report status in Oracle PD Cloud to confirm successful integration with EBS Alice.

3. Download VRT CCO Tasks - All Details report in Oracle EBS Alice

4. Validate User Item Types using the VRT Item Completeness Details Report.

5. Populate the required planning attributions per item referencing to Cyberplan and/or planner matrix per inventory organization(s)

6. Initiate an email to the appropriate stakeholders outlining the CCO bottlenecks and blockers.

7. Run the Item Completeness report to verify ERP and PLM score of each item on the CCO.

8. Perform Cost Rollups and standard cost setup for manufactured goods.

9. Perform quality checks on transactions to ensure data accuracy.

10. Complete CCO Enrichment activities, ensuring required attributes are populated prior to release.

11. Participate to continuous improvement initiatives, identifying opportunities to reduce manual interventions in BOM and item maintenance processes.

12. Collaborate with cross-functional teams (Engineering, Manufacturing, Supply Chain, and PLM) to streamline Commercialization Change Order (CCO) processes and reduce cycle times.

KRA 2: Stakeholder and Supplier Management

Definition: Value-adding activities to provide insightful interface, improved relationships and committed partnership with and for the customers. Successful delivery of this KRA is determined from the perspective of the customer in relation to business results.

1. Helps address customer basic questions and issues, providing clear guidance and aiming to resolve concerns efficiently.

2. Identify CCO blockers and notify appropriate stakeholders through documented escalation.

3. Coordinate with stakeholders to ensure accurate item setup for planning/costing attributes, securing required approvals prior to execution.

4. Completes workload on time. Monitors if Commercialization Change Orders are processed in a timely manner.

5. Follows standard operating procedures and seeks guidance on non-routine issues to ensure work is completed accurately and efficiently.

KRA 3: Internal Communication

Definition: Effective use of communication and information sharing using the appropriate channels/medium. Provides activities that allow exchange and relay of opinions and insights necessary in the conduct of business.

1. Provide assistance in the compilation and delivery of reports and visual summaries to support team and management updates.

2. Collaborate on workload and projects with the team in cooperation with senior members and/or immediate superior

3. Participate in team meetings, huddles, and information-sharing sessions to stay Personal CSAT POC Meeting Participation Stakeholders Feedback On-Time and Accurate Turnover/Reports Submission, tracking, documentation and Coordination Team Meeting Participation Knowledge sharing/training 10% 5% Job Description informed on work priorities and process updates.

4. Share with the team on best practices, lessons learned, process and product updates during team huddles/meetings

5. Coordinate with Design/Manufacturing/NPI engineers regarding correct item set up for PLM Systems (Oracle PD Cloud) and ERP Systems (Oracle EBS “Alice” and Item Workbench) integration.

KRA 4: Continuous Improvement

Definition: An ongoing effort to improve products, services, or processes, and the integration of these

improvements to standard processes and protocols -

• can be applied in a micro (Individual improvement) or macro (organization-wide) level.
  • Supports continuous improvement efforts by identifying issues and sharing suggestions for process enhancements.
  • Completes individual development plan and implements agreed training/development activities.
  • Support projects related to continuous improvement aligned to Vertiv Operating System.
  • Performs quality checks and provides quality feedback to peers.
  • Supports continuous improvement initiatives led by senior team members by assisting in efforts to reduce manual interventions in BOM and item maintenance processes, as well as maintaining approved updates to work instructions within the Vertiv Documentation Library.
  • Assist and collaborate with senior team members in the development of best practices and standard operating procedures (SOPs) to support improvements and contribute to overall organizational efficiency.
  • Perform assigned tasks accurately and within established service level agreements (SLAs) while maintaining data quality.

Collaborate effectively with team members and stakeholders to support daily operational activities.

Education & Certifications:

-Bachelor’s degree in Engineering (e.g., Manufacturing, Mechanical, Electrical, Civil, Industrial, or related field

Requirements:

• Intermediate knowledge of Microsoft Excel, PowerPoint, and Word
• Good written and verbal communication skills

• Detail-oriented with good organizational skills
• Positive attitude and willingness to learn new processes and systems
• Ability to work effectively in a team environment
• Ability to follow written and verbal instructions
• Basic analytical and problem-solving skills
• Ability to prioritize assigned tasks and meet deadlines
• Ability to adapt to a fast-paced work environment
• Basic understanding of engineering drawings, Bills of Materials (BOM), or product structures through academic coursework or projects
• Basic understanding of product lifecycle or manufacturing concepts gained through coursework, internships, or projects (preferred)
• Willingness to learn Oracle Product Development module and Oracle E-Business Suite, or other Oracle based configuration tools (Preferred)
• Demonstrates strong analytical and critical thinking skills.

Competencies:

• Working in Teams
• Building and Maintaining Relationships
• Communicating Effectively
• Learn and Execute
• Customer Focus
• Demonstrate Ethics and Integrity (and Trust)
• Initiative and Sense of Urgency