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Location
In office (Manila)
Visa
Sponsors visas in United States; no register of this country names it
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 8, 2026. First seen by Alion on Sep 15, 2026. VXI Global Solutions scores B on the Alion truth index.

Overview
Company
Impact
Profile match
VXI Global Solutions is a business process outsourcing company headquartered in Los Angeles, California, providing customer care, technical support, sales and back-office services for client companies. Founded in 1998, it also offers digital, software development and quality assurance services and runs delivery centres in the United States, the Philippines, India, Central America and other regions. It hires customer experience advisors, outbound sales advisors, trainers, IT support managers and HR staff, with many openings in Manila, Davao City and Hyderabad.

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Job Overview

The IT System Administrator will be responsible for overseeing the systems’ uptime from a technical support standpoint. He or she will be managing different applications that support our day-to-day operation. In some instances, there must be coordinated efforts with our technical teams in our Los Angeles headquarters, and Asia/Europe offices.

Responsibilities and Duties

  • Support, maintain and manage the following applications, but not limited to the listed since it will depend on the business need to add/remove if needed.
  • Software Packaging/Deployment
  • VDI management o macOS enterprise management
  • Antivirus console administration
  • MFA o Exchange/O365 management
  • Support the production and back-office areas, ensuring 24/7 systems uptime for all users.
  • Supporting in-house Microsoft Windows, based software as well as client-based systems.
  • Participation, including assuming the role of overall IT point of contact with clients on conference calls and face-to-face meetings.
  • Act as escalation point of contact with occasional 24/7 on-call support for major outages and client support
  • Active Directory Management & cleanup • Internal / External Audits - Remediation actions. • Login Scripts
  • PAC File administration management & maintenance • Software Testing for different clients.
  • Be knowledgeable on new/improving tech solutions. Organizational enhancement/development and be able to provide feedback/report to upper management

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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