Analyst, Product

Position Summary...

What you'll do...

The Analyst, Product plays a pivotal role in defining and documenting detailed product requirements while collaborating with stakeholders to ensure actionable specifications for development teams. The position may define and analyze metrics to gauge product performance, including adoption, engagement, and revenue generation, and identify trends and areas for improvement. The role includes verifying that all product requirements are covered, optimizing feature delivery processes, and preparing recommendations to expand the product base and vision based on data and research-driven insights. Ensuring that requirements are met, defects are managed, and readiness for launch is assessed are also key responsibilities.

The Analyst may participate in all phases of system implementation, from requirements gathering and design to development, testing, and support. Collaboration with business units to provide technical solutions, troubleshoot issues, and ensure functionality aligns with business processes is essential. Detailed knowledge of application features will be utilized to assess the scope and impact of business needs, employing agile development methodologies for continuous optimization. The position may also coordinate and participate in testing enhancements to maintain quality and performance standards.

As a subject matter expert on Product Information Management (PIM) systems, the Analyst may manage data governance, user permissions, and roles within the system. Supporting internal associate training, overseeing third-party integrations, and ensuring product data is correctly configured for desired outcomes are integral parts of the role. The position includes administering systems for event creation and collection management and providing guidance and feedback to ensure system enhancements meet business needs.

The Analyst may also be responsible for maintaining product hierarchy and attributes within ecommerce platforms, ensuring timely and accurate information publication. This involves manipulating large data sets, creating logic and rules for product categorization, and providing feedback to improve customer experience and site item shelving. Continuous system updates, troubleshooting navigation errors, and advocating for the importance of product content and attributes are essential tasks. Regular reporting on site health, categorization, and content completion will also be required to support business objectives

Minimum Qualifications

• 2+ years experience utilizing Microsoft Excel and Microsoft Office Products (ie. Lookup/If Functions, Pivot Tables, formatting data)
• 1+ years to perform basic SQL queries
• Data analysis skills are essential for this role
• Interpersonal skills as training others in the system will be a key requirement
• Ability to critically think and analyze technical issues. Strong problem-solving skills with the ability to investigate issues, identify root causes, and recommend solutions.
• Ability to multi-task and adapt to changes quickly
• Good time management skills
• Technical awareness: ability to match resources to technical issues appropriately.

Preferred Qualifications

• Experience with PIM (Product Information Management systems) an asset
• Experience with JIRA and ServiceNow ticketing system an asset

Leadership Expectations:

Respect the Individual:

Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.

Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.

Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.

Acts with Integrity:

Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).

Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.

Is consistently humble, self-aware, honest, and transparent.

Serve our Customers:

Delivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.

Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.

Strive for Excellence:

Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

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