Credit Controller
Confirmed on the employer's own hiring board on Nov 1, 2026. First seen by Alion on Oct 28, 2026.
Job Introduction
We’re looking for a Credit Controller to join our established Credit Control team at William Grant & Sons. This is a great opportunity to build your experience within a supportive Finance environment, playing an important role in maintaining strong customer relationships and supporting healthy cash flow across the business.
Working with colleagues across Finance and Commercial teams, you’ll become a key point of contact for a portfolio of customers and help ensure accounts are managed accurately and effectively. With plenty of variety and collaboration, the role offers a fantastic opportunity to develop your credit control and accounts receivable expertise while being part of an exciting period of transformation.
Please note, this role requires 4 days in the office at Arete, Cumbernauld.
Main Responsibility
- Manage a portfolio of customer accounts, ensuring payments are collected and allocated accurately and promptly across a multi-currency debtor ledger.
- Proactively follow up overdue invoices by telephone and email, agreeing clear payment actions with customers.
- Investigate unallocated cash and work with customers and internal teams to obtain remittance information and resolve discrepancies.
- Reconcile customer accounts and resolve routine payment queries, deductions and allocation differences.
- Monitor aged debt and account balances, escalating more complex issues or areas of concern where appropriate.
- Maintain accurate and up-to-date account records, including collection statuses, notes and follow-up actions.
- Work collaboratively with Finance, Commercial and other internal stakeholders to resolve invoice and account queries that may delay payment.
- Support customer communications, including statements and payment reminders, and provide regular updates on collections, cash allocation and overdue balances.
- Follow agreed credit control processes while identifying opportunities to improve ways of working and enhance customer service.
Our Ideal Candidate
You’ll have some experience within Credit Control, Accounts Receivable, cash allocation or a similar finance environment, with strong numerical skills and attention to detail. Organised, proactive and confident communicating with others, you’ll enjoy resolving queries, managing priorities and working collaboratively as part of a team.
What we can offer you
- We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plan.
- Our employees enjoy a generous holiday entitlement and an opportunity to ‘buy’ or ‘sell’ some holiday entitlement.
- Private Healthcare and Doctor@Hand (remote GP service).
- Our employees can join a defined contribution pension plan. Employees contribute either 4% or 5% of salary, the company contributes 8% or 10% depending on the employee contribution. Employee contributions can be made through salary sacrifice.
- Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues.
- Our Life Assurance cover is a multiple of eight times your annual basic salary.
- Product allocation so that you can enjoy our fantastic portfolio of brands.
- Our Cycle to Work scheme allows you to hire a bike for an agreed length of time, and then snap it up for a fraction of its original value. All while making savings (at least 25%) and spreading the cost.
- Every employee has the opportunity to claim up to £1,000 per year for a charity or charities for which they have raised money, volunteered their time or personally donated.
- Learning resources to help you be your best self.
About William Grant & Sons
A HOME FOR RARE CHARACTERS
William Grant & Sons: a home where Rare Characters thrive.
We value every employee for their rare character, distinctive skills, experience and perspectives. Every one of our colleagues has a role to play in helping us to achieve our growth ambitions.
At William Grant & Sons, our vision is to be A home where rare characters thrive. We value all colleagues for their rare character, distinctive skills, experience and perspectives. Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We strive to create an environment where we can all be our best and bring our whole selves to work.
OUR AGILE WORKING PHILOSOPHY
Our agile working philosophy is to “Have your best work day everyday”.
Built on trust, we empower our rare characters to have their best work day every day. Where flexibility and positive working experiences help employees to feel connected and release potential across our teams.
We are open to discussing possible agile/flexible working options as part of the recruitment process.
INCLUSIVE RECRUITMENT PROCESS
Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We want to ensure that our recruitment process is inclusive.
This vacancy is being advertised directly by William Grant & Sons. Unauthorised copying, reposting, or distribution of this advert by job boards, aggregators, or recruitment agencies is not permitted without prior written approval.
William Grant & Sons
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