Coordinator, Sales & Lead Development

Overview

The Coordinator, Sales & Lead Development - Camps will support WinShape Camps by increasing registration of overnight, day camp and family camp guests into experiences and generating increased revenue through inbound sales assistance, new lead development, customer funnel management, strategic planning, goal-setting, and forecasting.

Reports to: Manager, Customer Experience Team

WinShape Foundation is a Biblically-based Christian non-profit organization that seeks to glorify God by creating transformational, Christ-centered experiences for people in every stage of life. We do this through five core ministries that each use scriptural truth to offer summer camp, foster care, team and leader development, college student discipleship, and marriage enrichment. To view our full Statement of Faith, click here.

Responsibilities

• Owns the individual/family sales pipeline from initial inquiry through registration.
• Develops and executes strategies to nurture prospective customers and re-engage leads who have not completed registration.
• Receives and responds to incoming leads and client inquiries (e.g., web inquiries, email inquiries, phone calls, referrals)
• Works in concert with the WinShape Camps Marketing department to develop a marketing/sales strategy to increase registration in all program experiences.
• Proactively engages prospective families and customers throughout the decision making process to remove barriers
• Provides periodic trend and forecasting reports to WinShape Camps Leadership Team and Camps Marketing team
• Provides weekly, monthly, and annual sales reports as requested
• Supports the Customer Experience Team with administrative tasks and customer inquiries during busy registration seasons

Qualifications

• Bachelor’s degree or equivalent relevant work experience
• 3-5 years of experience with sales, marketing or account management
• Skill in establishing and maintaining effective working relationships with management, peers, clients, and potential clients
• Excellent interpersonal and communication skills, including professionalism
• Intermediate competency in Microsoft Windows, Word, Excel, and Outlook
• Ability to travel as needed on a monthly basis
• Pleasant, patient and friendly attitude - serving with joy
• A self-professing Christ follower, actively involved in a Christian faith community and actively pursuing Christ on a consistent basis.
• Must hold or obtain a valid driver’s license for the state in which they are hired and have an acceptable driving record.
• Adheres and commits to the policies, procedures, and values set forth by WinShape Foundation