IT Infrastructure & Cloud Administrator

Xpert Fintech is seeking an experienced and strategic IT Infrastructure and Cloud Administrator to lead enterprise infrastructure, cloud operations, platform reliability, and technology transformation initiatives.

This is a senior leadership role for a technology professional who can combine IT infrastructure solution architecture, strategic planning, technical expertise, and operational leadership to design, build, and manage secure, scalable, resilient, highly available, and cost-efficient technology environments.

Job Summary

This position plays a vital role in ensuring the reliability of business operations, including DC-DR visits and the management of high-end network and server components for the overall IT infrastructure. The role also includes vendor communication, fault detection, and ensuring 99.9% uptime for network operations.

To manage, maintain, and support Xpert Fintech`s IT infrastructure, network systems, security operations, and cloud service operations, ensuring uninterrupted business operations.

JOB RESPONSIBILITIES:

• Lead the strategy, architecture, management, and continuous improvement of enterprise IT Infrastructure, Cloud, Network, Systems, and Security Operations, ensuring secure, scalable, resilient, and highly available technology services.

• Define and execute IT infrastructure and cloud transformation roadmaps, including data center modernization, cloud adoption, virtualization, compute, storage, networking, and hybrid-cloud environments.

• Manage enterprise AWS and cloud services, covering migration, architecture, governance, performance optimization, availability, security, and operational maturity.

• Ensure high availability, reliability, performance, and capacity of business-critical infrastructure through proactive monitoring, observability, SLA/KPI management, capacity planning, and performance optimization.

• Lead cybersecurity and infrastructure security operations, including privileged access, firewall and network security, endpoint protection, vulnerability management, security monitoring, hardening, patch management, and security compliance.

• Strengthen organizational cyber resilience through Disaster Recovery (DR), Business Continuity Planning (BCP), enterprise backup and recovery, redundancy, failover, and periodic recovery testing.

• Lead major incident, problem, and change management, conducting Root Cause Analysis (RCA) and implementing corrective and preventive actions to minimize downtime and recurring operational issues.

• Establish centralized monitoring, logging, SIEM, observability, and proactive alerting to improve infrastructure visibility, security-event detection, incident response, and service reliability.

• Ensure IT infrastructure and cloud environments comply with organizational IT governance, cybersecurity, risk management, audit, regulatory, and information-security requirements.

• Lead cloud and infrastructure cost optimization (FinOps), including budgeting, forecasting, resource utilization, licensing, capacity optimization, and technology investment planning.

• Manage strategic technology vendors, ISPs, cloud providers, managed services, procurement, contracts, SLAs, and KPIs, ensuring service quality, security, performance, and commercial value.

• Lead, mentor, and develop Infrastructure, Cloud, Network, System, and IT Operations teams, establishing accountability, technical standards, operational procedures, and a culture of ownership and continuous improvement.

• Partner with senior management, cybersecurity, application, engineering, business, and external technology teams to translate business requirements into practical, secure, and scalable technology solutions.

• Provide management with clear visibility into infrastructure performance, cybersecurity risks, operational KPIs, technology investments, capacity requirements, service availability, and strategic improvement initiatives.

• Bachelor of Science (BSc) in Computer Science & Engineering, Computer Science, or Information Technology

• Fortinet NSE Certification

• Certified Ethical Hacker (CEH)

• RHCE (Red Hat Certified Engineer)

• VMware Certified Professional (VCP)

• AWS Solutions Architect – Professional

• Cisco Certified Network Associate (CCNA)

• Cisco Certified Network Professional (CCNP)

• ISO/IEC 27001 Lead Implementer / Lead Auditor

• At least 8 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Software Company

• Minimum 8 years of practical experience in IT Infrastructure and Network Management

• Must have very good knowledge of DC and DR synchronization and operations

• Willingness to provide support beyond regular office hours when required

• Ability to work under pressure and manage multiple projects

• Strong understanding of network architecture, multicast traffic, and stock market network architecture

Technical Skills

• IT Infrastructure & Data Center Operations

• Enterprise Network Administration & Engineering

• Cisco, Firewall, VPN & Network Security

• Windows/Linux Server & Microsoft 365 Administration

• Azure, AWS & Hybrid Cloud Infrastructure

• Cybersecurity, SIEM, EDR/XDR & Vulnerability Management

• High Availability, Disaster Recovery (DR) & Business Continuity (BCP)

• Infrastructure Monitoring, Automation & Configuration Management

• Advanced Troubleshooting, Incident Management & Root Cause Analysis

Soft Skills

• Strong communication skills

• Teamwork and collaboration

• Problem-solving skills

• Customer service orientation

• Time management and multitasking

• Documentation and reporting skills

• 2 Festival Bonuses

• Provident Fund & Gratuity Fund

• Salary reviews yearly

• 2 holidays per week

• Others as per company policy

• Employment status: Full Time
• Workplace: Work at office
• Salary: Negotiable
• Job location: Dhaka