AWS & Linux Consultant

Role and Responsibilities:

• Lead P1/P2 to resolution.
• Maintain accurate technical documentation and inventory logs.
• Optimize performance across VMware clusters and Azure resources.
• Implement security hardening guidelines across all operating systems.
• Plan and execute major and minor change requests.
• Root cause analysis and corrective action items.
• Analysis of capacity and availability data.
• Mentor junior engineering teams and lead technical code/architecture reviews.
• Manage infrastructure capacity planning and multi-million dollar cloud budgets.
• Drive key KPI improvement month on month.
• Drive knowledge management, process management, and client sign-off.
• Drive key initiatives, CSIP, automations, and customer value additions.
• Drive ticket reduction and effort reduction.
• Lead client discussions on key initiatives, driving and outcomes.
• Lead MSR/QBR and drive operations as per client sensitivities and priorities.
• Understand benchmarking and best practices as per industry standards and peer companies which can be driven in the area assigned.
• Understand and adopt AI in the area of operation and show value addition to the client.
• Drive CSAT and TCSAT >4.5/5.

Qualifications and Education Requirements:

• Bachelor's degree.
• 8+ years of experience, with at least 3 years in a lead capacity.
• ITIL v4 Foundation Certification.
• Candidates who are confident of clearing extensive background verification till previous organization only shall apply.

Preferred Skills:

• Microsoft Certified: Azure Solutions Architect Expert (AZ-305).
• VMware Certified Advanced Professional (VCAP).

Behavioral Attributes:

• Analytical problem-solving approach.
• Proactive ownership of issues.
• Collaborative team player mindset.
• Strong executive stakeholder communication.
• Calm under high-pressure situations.

Required Technical/Functional Competencies:

• Primary Skills:
• Windows Server: Administration of Windows Server 2016/2019/2022, Active Directory, DHCP, and DNS.
• Advanced Windows: Active Directory architecture, cluster management, and advanced troubleshooting.
• VMware Administration: vCenter management, vMotion, HA, DRS, and vSAN configuration.
• Azure Cloud: Deploying ARM/Bicep templates, managing Azure Backup, Recovery Services, and Load Balancers.
• Hybrid Cloud Architecture: Designing enterprise-scale Windows, VMware, and Azure integrated environments.
• Azure Governance: Enterprise Landing Zones, Azure Policy, cost optimization, and CAF frameworks.
• Disaster Recovery: Designing SRM (Site Recovery Manager) and Azure Site Recovery (ASR) solutions.
• Automation: Advanced PowerShell scripting and infrastructure automation.
• Fluent in English, in both oral and written communication.
• Willingness to do 24x7 rotational shift; ability to work from office is preferred; location will be a city with a Yash office.

Desirable Skills:

• FinOps: Cloud cost management, forecasting, and budget allocation strategies.
• Experience with Azure Kubernetes Service (AKS) or containerization.
• Enterprise storage network design (SAN/NAS).

Required Behavioral Competencies:

• Accountability: Takes ownership for and ensures accuracy of own work, meets deadlines, and asks questions about possible gaps to ensure clarity of ownership.
• Agility: Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization.
• Collaboration: Participates in team activities and reaches out to others in team to achieve common goals.
• Customer Focus: Displays awareness of customers' stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within stipulated time.
• Communication: Effectively communicates in written and oral form, with well-organized thoughts to others. Speaks openly and honestly with all employees.
• Drives Results: Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets.

Certifications Mandatory:

• CA
• AZ104
• MCSA
• Business Intelligence Development Certification
• Microsoft Certified Azure AI
• Azure Data & Azure Administrator
• ITIL V4 Foundation
• NCA - Nutanix Certified Associate

Desirable Certifications:

• OCP
• CCP/Yash defined course
• Administration level certification of any storage tool/backup tool

Skills

Azure, VMware, Windows