Quality Assurance Engineer II

The Quality Assurance Engineer II is responsible for independently planning, designing and executing comprehensive test strategies across product features. The role combines strong manual testing with growing automation ownership, ensures adherence to quality SLAs, and proactively identifies risks throughout the development lifecycle. The position is expected to mentor junior QA engineers, champion best practices, and drive improvements in QA processes and tooling.

Responsibilities:

• Contribute to defining quality standards, acceptance criteria and automation strategy for product teams.
• Identify quality risks early and propose mitigation plans across product squads.
• Drive adoption of shift-left testing and influence a test-first culture within engineering.
• Own end-to-end test planning and execution - including functional, regression, integration, usability and automated test suites.
• Write high-quality, comprehensive test cases and test data strategies.
• Develop, enhance and maintain automated tests using Selenium, Appium or Cypress.
• Integrate and optimise test frameworks within CI/CD pipelines.
• Monitor quality metrics, analyse gaps and take proactive action before releases.
• Facilitate QA ceremonies - test planning, daily syncs, retrospectives - and ensure testing progress is visible.
• Communicate release confidence levels and environment health to stakeholders.
• Support triaging of production issues and improve test scenarios based on real-world failures.
• Mentor QA1 engineers in test design, execution techniques and tool usage.
• Provide constructive feedback to peers on quality standards.
• Lead small knowledge-sharing sessions, QA guild meetings or tool walkthroughs.
• Continuously improve QA workflows to reduce cycle time and enhance coverage.
• Identify redundant tests, optimise test suites and increase automation ROI.
• Quality of test plans and automation stability.
• Reduction in escaped defects and post-release incidents.
• Adherence to quality SLAs - coverage, execution time and defect cycle.
• Contribution to QA process improvements.
• Mentorship impact on QA1 engineers.
• Balancing automation development with release deadlines.
• Managing end-to-end ownership across multiple features.
• Identifying risks in ambiguous or rapidly changing requirements.
• Ensuring quality at speed during rapid iteration cycles.

Requirements:

• Bachelor's in Engineering, Computer Science or equivalent.
• Automation-specific certifications (Selenium / Appium / Cypress).
• ISTQB Advanced Level or equivalent.
• Strong knowledge of testing methodologies and the full SDLC.
• Solid experience with automation frameworks.
• Ability to analyse coverage metrics and identify gaps.
• Strong documentation and communication skills.
• Good understanding of CI/CD pipelines.
• 2-4 years of QA experience across both manual and automation testing.
• Experience in fast-paced product development environments.
• Exposure to testing mobile and web platforms.