Staff Software QA Engineer (Salesforce & Integrations)

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world:

• LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
• HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.
• TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need.

ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.

Job Type

Hybrid

Job Summary

The Software QA Engineer will be a key member of the IT Applications team, focused on Salesforce and enterprise integrations. In this role, you will collaborate with internal stakeholders and external vendors to ensure the quality and stability of Salesforce and other enterprise application platforms by designing and executing both automated and manual test plans.

Essential Functions

• Define department-wide quality standards, testing methodologies, and release governance processes
• Translate business requirements and acceptance criteria into functional, comprehensive test cases covering positive, negative, and regression scenarios.
• Design, build, and maintain scalable test automation frameworks and infrastructure from scratch
• Execute test plans and report defects using appropriate QA tools, ensuring traceability between business requirements/stories and test coverage.
• Analyze, track, and report defects and support the resolution of production issues through root cause analysis and replication in test environments.
• Collaborate with internal teams and external partners to deliver backlog enhancements and project work in iterative release cycles.
• Mentor QA engineers, champion a culture of quality, and solve complex technical bottlenecks across teams
• Conduct ongoing testing and validation to maintain the stability and performance of integrated enterprise applications.

Required/Preferred Education and Experience

• Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent practical experience).
• 5+ years of hands-on experience in Salesforce testing and test automation.

Knowledge, Skills and Abilities

• Strong problem-solving, analytical, and communication skills.
• Experience with API testing and validating system integrations with external platforms.
• Experience in validating distributed, highly available AWS architectures, data pipelines, and security compliance.
• Experience in designing automation frameworks for large-scale enterprise platforms like Salesforce (including Apex, custom objects, and managed packages).
• Knowledge of healthcare data standards, specializing in the architecture, validation, and compliance testing of HL7 and FHIR API messaging structures is a strong plus.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Constantly
• Talking - Occasionally
• Hearing - Occasionally
• Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

The annual salary for this position is:

Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.