Updated Sep 1, 2026

Support Engineer Jobs in Cape Town

Support Engineer jobs in Cape Town hiring now at vetted startups and product companies on Alion, updated daily. Average salary around $12,000/year. Compare remote, hybrid and on-site positions with relocation and visa sponsorship. Browse and apply today.

Open positions
27
Companies
21
Salary range
$12K – $123K
Average salary
$61K
Cape Town
AI/ML
Data Science
Backend
Frontend
Mobile
DevOps
Web3
Games
Hardware
Robotics
Security
QA
Executive
Networking
Product
Design
Analytics
Support
Enterprise Apps
Quantum

SupportYourApp

supportyourapp.com
SupportYourApp is an international customer support outsourcing company headquartered in Wilmington, Delaware, with a strong operational presence in Ukraine and across Europe. Founded in 2010, the company provides 24/7 multi-channel, multilingual customer service, technical support, and desk solutions tailored primarily for tech startups, SaaS providers, and global enterprises. Through secure, ISO-certified practices and AI-enhanced workflows, the firm enables growing businesses to scale their user engagement and retention globally.
supportyourapp.com • HQ: Kyiv, Ukraine • Professional Services • IT Outsourcing • Technical Support • Est. 2010
HQ: Kyiv, Ukraine • Professional Services • IT Outsourcing • Technical Support • Est. 2010
Remote (South Africa) • Contractor • English: B2
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New Relic

newrelic.com
New Relic is an all-in-one web tracking and observability platform that helps software engineers and DevOps teams monitor, analyze, and optimize their entire technology stack. Its cloud platform ingests telemetry data - such as metrics, events, logs, and traces - to deliver real-time insights into application performance and cloud infrastructure health.
newrelic.com • San Francisco • Portland • Barcelona • Bengaluru • Atlanta • Information Technology • Data & Analytics • Data Observability
San Francisco • Portland • Barcelona • Bengaluru • Atlanta • Information Technology • Data & Analytics • Data Observability
Verified live · 1 hour ago 7 days ago

Technical Support Manager

Dublin • Remote (EMEA) • Visa sponsorship • Internship
New Relic
Analytics
Tableau
Management
Google Workspace
Marketing
Salesforce
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TigerData

tigerdata.com
TigerData is a database company headquartered in New York City, founded in 2017 and known until 2025 as Timescale. The company develops TimescaleDB, a PostgreSQL extension for time-series, events, and real time analytics, and offers a managed cloud service built on it. It serves developers working on IoT telemetry, financial data, observability, and AI applications, and maintains the core project as open source alongside its commercial cloud.
tigerdata.com • HQ: New York, United States • Software • Big Data • Data Warehousing • Data & Analytics • Database Management • Information Technology • Est. 2017
HQ: New York, United States • Software • Big Data • Data Warehousing • Data & Analytics • Database Management • Information Technology • Est. 2017
Verified live · 4 hours ago 8 days ago

Database Support Engineer, EMEA

$64k – $150k per year (Estimated) • Equity • Remote (EMEA, United States) • Bachelor's Degree • Full-Time
Python
Databases
PostgreSQL
TimescaleDB
AI/ML
AI Agents
DevOps
AWS
Azure
GCP
Docker
Kubernetes
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KnowBe4

knowbe4.com
KnowBe4 is a leading cybersecurity firm headquartered in Clearwater, Florida, that specializes in Security Awareness Training and simulated phishing platform solutions. The platform helps organizations manage the ongoing problem of social engineering by educating employees to spot fraudulent emails, ransomware threats, and security risks. Founded in 2010 by Stu Sjouwerman and backed by private equity firm Vista Equity Partners, it is widely recognized as one of the world's largest providers in the security awareness and human risk management space.
knowbe4.com • HQ: Clearwater, United States • Security Operations • Information Security • Cybersecurity
HQ: Clearwater, United States • Security Operations • Information Security • Cybersecurity
Middle • 3+ years expIn office (Cape Town, South Africa) • Associate's Degree • Internship • Middle
AI Agents
Fine-tuning
DevOps
Incident Management
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Constructor

constructor.io
Founded in 2015, Constructor is an AI-powered search and product discovery platform built specifically for enterprise e-commerce businesses. The company utilizes real-time clickstream data and machine learning to deliver personalized product recommendations, site search results, and category browse experiences. By optimizing search outcomes for key retail metrics like revenue and conversion rather than simple keyword matching, it helps major online retailers increase sales and improve customer retention.
constructor.io • HQ: San Francisco, United States • Internet Services • Artificial Intelligence • Commerce • Search Engines • Est. 2015
HQ: San Francisco, United States • Internet Services • Artificial Intelligence • Commerce • Search Engines • Est. 2015
Middle • 4+ years exp • Remote (EMEA) • Full-Time • Middle
JavaScript
Analytics
A/B Testing
Management
Slack
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MRI Software

mrisoftware.com
MRI Software is a real estate technology company headquartered in Solon, Ohio, and founded in 1971. The company provides a comprehensive suite of property management, accounting, and investment management software for commercial, residential, and public housing sectors. It serves over 45,000 clients across 170 countries, operating as a global provider of integrated technology platforms for real estate owners and operators.
mrisoftware.com • HQ: Solon, United States • Facilities Management • Residential Real Estate • Commercial Real Estate • Real Estate • Property Management • PropTech • 1001-5000 employees • Est. 1971
HQ: Solon, United States • Facilities Management • Residential Real Estate • Commercial Real Estate • Real Estate • Property Management • PropTech • 1001-5000 employees • Est. 1971
Verified live · 1 day ago 13 days ago

Application Support Analyst (SQL-focused )

Senior • 6+ years expRemote/Hybrid (Cape Town, South Africa) • Full-Time • Senior
SQL
Databases
Oracle
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Verified live · 1 day ago 26 days ago

Application Support Analyst (Middle East Hours)

Middle • 6+ years expRemote/Hybrid (Cape Town, South Africa) • Full-Time • Middle
SQL
Databases
Oracle
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Open 106 daysVerified live · 1 day ago 4 months ago

Application Support Analyst - SQL focused (UK hours)

Junior • 2+ years expRemote/Hybrid (Cape Town, South Africa) • Junior
SQL
Databases
Oracle
Cybersecurity
GDPR
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Hire Hangar

hirehangar.com
Hire Hangar is a global talent sourcing and remote recruitment platform designed to help fast-growing startups and enterprises hire vetted international professionals. The platform combines AI-powered candidate sourcing algorithms with expert human recruiters to screen, assess, and match top-tier global talent across roles in software engineering, growth marketing, customer support, operations, finance, and GTM sales.
hirehangar.com • HQ: New York, United States • Professional Services • Human Resources
HQ: New York, United States • Professional Services • Human Resources
Verified live · 12 hours ago 26 days ago

MSP Senior Technical Support

$9.6k – $12k per year • Senior • TegucigalpaSantiagoMexico CityBuenos AiresLima • Remote (Argentina, Colombia, Egypt, Mexico, South Africa) • Contractor • Senior
Azure
SLI/SLO/SLA
Cybersecurity
Microsoft Defender
SentinelOne
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Verified live · 12 hours ago 2 months ago

MSP Technical Support Specialist

$9.6k – $12k per year • Junior • Cape TownSantiagoMexico CityBuenos AiresLima • Remote (Argentina, Colombia, Egypt, Mexico, South Africa) • Contractor
Azure
SLI/SLO/SLA
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Secfix

secfix.com
Secfix is the fastest way to get ISO 27001, GDPR, TISAX compliant ✓ Automated security controls ✓ Trained and certified auditors ✓ Save time and resources
secfix.com • Berlin • Munich • Financial Services • Information Security • Cybersecurity
Berlin • Munich • Financial Services • Information Security • Cybersecurity
Verified live · 8 hours ago 27 days ago

Product Support Specialist

Equity • Junior • 1+ year exp • Remote (EMEA) • Full-Time • Junior • English: C2
SQL
DevOps
AWS
Azure
GCP
Octopus Deploy
GitLab
Cybersecurity
GDPR
ISO 27001
SOC 2
Marketing
Zendesk
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Verified live · 8 hours ago 3 months ago

Product Support Specialist (German-speaking)

Equity • Junior • 1+ year exp • Remote (EMEA) • Full-Time • Junior • German: C2
SQL
DevOps
AWS
Azure
GCP
Octopus Deploy
GitLab
Cybersecurity
GDPR
ISO 27001
SOC 2
Marketing
Zendesk
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RunPod

runpod.io
RunPod is a cloud computing company headquartered in Mount Laurel, New Jersey, and founded in 2022. The company provides a specialized AI developer cloud featuring on-demand GPU instances, serverless GPU endpoints, and multi-node GPU clusters for training and inference. It operates a global infrastructure across more than 30 regions, serving over one million developers with scalable compute resources for machine learning and generative AI workloads.
runpod.io • HQ: Mount Laurel, United States • IT Infrastructure • LLM & Generative AI • Machine Learning • Artificial Intelligence • Hardware • AI Infrastructure • Information Technology • Cloud Computing • Est. 2022
HQ: Mount Laurel, United States • IT Infrastructure • LLM & Generative AI • Machine Learning • Artificial Intelligence • Hardware • AI Infrastructure • Information Technology • Cloud Computing • Est. 2022
Verified live · 10 hours ago 2 months ago

Technical Support Engineer (L2)

$81k – $96k per year • Equity • Senior • 5+ years exp • Remote (EMEA) • Bachelor's Degree • Full-Time • Senior
Go
JavaScript
Node JS
Python
SQL
Python
Django
Flask
Databases
MySQL
PostgreSQL
AI/ML
Fine-tuning
LLM
PyTorch
RunPod
AI Agents
Frontend
React.js
DevOps
Datadog
Docker
Grafana
Ubuntu
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Percona

percona.com
Percona is a leading global open-source database software, enterprise support, and managed services company co-headquartered in Raleigh, North Carolina, USA, and Durham, UK. Founded in 2006 by Peter Zaitsev and Vadim Tkachenko, the company operates on a B2B open-core, enterprise software support subscription, managed database operations (ExpertOps), and IT consulting model under CEO Ann Schlemmer.
percona.com • HQ: Raleigh, United States • HQ: Durham, United Kingdom • DevOps • Information Technology • Database Management • Est. 2006
HQ: Raleigh, United States • HQ: Durham, United Kingdom • DevOps • Information Technology • Database Management • Est. 2006
Verified live · 1 hour ago 2 months ago

PostgreSQL Database Support Engineer - EMEA (Remote)

Equity • Junior • ParisWarsawLisbonBucharestFrankfurt am Main • Remote (EMEA) • Full-Time
SQL
Databases
PostgreSQL
MariaDB
MySQL
DevOps
Ansible
AWS
Azure
Chef
Configuration Management
GCP
Kubernetes
Puppet
SLI/SLO/SLA
Cybersecurity
Tcpdump
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Lam Research

lamresearch.com
Lam Research manufactures wafer fabrication equipment for etch, deposition and cleaning. Its tools are essential to producing advanced memory and logic devices. The company is one of the largest semiconductor equipment suppliers worldwide.
lamresearch.com • HQ: Fremont, United States • Consumer Electronics • Manufacturing • Cybersecurity • 1001-5000 employees • Est. 1980
HQ: Fremont, United States • Consumer Electronics • Manufacturing • Cybersecurity • 1001-5000 employees • Est. 1980
Reposted ×2Verified live · 4 hours ago 2 months ago

Regional Product Support

$63k – $129k per year (Estimated) • Middle • 3+ years exp • Remote • Bachelor's Degree • Middle • Japanese: C1
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Huzzle

huzzle.app
Huzzle is an early careers platform connecting students, societies, and employers. Starting out as a CRM for pre-professional student societies, Huzzle has evolved into the university career companion used by over 100,000 talents in the UK.
huzzle.app • HQ: London, United Kingdom • Professional Services • Education • Human Resources • 1001-5000 employees
HQ: London, United Kingdom • Professional Services • Education • Human Resources • 1001-5000 employees
Verified live · 4 hours ago 3 months ago

Technical Support Engineer

Remote (United States, India, United Kingdom, Australia, Canada) • Full-Time
JavaScript
Node JS
SQL
TypeScript
Databases
Supabase
AI/ML
Cursor
Frontend
Next.js
React.js
Apply
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Interpathadvisory

interpathadvisory.com
Navigate what's next.. Interpath supports businesses, their investors and stakeholders across a broad range of specialisms spanning deals, advisory and restructuring capabilities. Interpath was formed to allow our people to do what they do best in an agile, independent and conflict-free setting. To create, defend, preserve, sustain and grow value. To offer something different. To help organisations facing challenge or opportunity to navigate what’s next. Read on to find out more.
interpathadvisory.com • Dublin • Belfast • London • Leeds • Manchester • Audit • Financial Services • Professional Services
Dublin • Belfast • London • Leeds • Manchester • Audit • Financial Services • Professional Services
Verified live · 5 hours ago 3 months ago

IFS Support Analyst

In office (Cape Town, South Africa) • Full-Time
ServiceNow
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WNS

wns.com
WNS is a global business process management and digital transformation company that delivers technology-driven operations and consulting services. Originally founded as a captive operations unit for British Airways, the enterprise has expanded into a worldwide leader providing industry-specific solutions across analytics, finance, customer care, and procurement. Combining advanced data intelligence, AI, and domain expertise, the organization serves hundreds of enterprise clients across major sectors like banking, healthcare, retail, and travel.
wns.com • HQ: New York, United States • Information Technology • IT Outsourcing • Professional Services • Data & Analytics • 1-10 employees • Est. 1996
HQ: New York, United States • Information Technology • IT Outsourcing • Professional Services • Data & Analytics • 1-10 employees • Est. 1996
Verified live · 2 hours ago 3 months ago

Desktop Support Engineer

In office (Cape Town, South Africa) • Full-Time • Junior • English
AI Agents
DevOps
Incident Management
SLI/SLO/SLA
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Ozow

ozow.com
Ozow is a South African fintech founded in 2014 and based in Cape Town. Its platform enables instant bank-to-bank payments without cards. The service is used by major South African retailers.
ozow.com • HQ: Cape Town, South Africa • FinTech • Payments • Financial Services • Est. 2014
HQ: Cape Town, South Africa • FinTech • Payments • Financial Services • Est. 2014
Verified live · 3 hours ago 3 months ago

Technical Support Engineer

Junior • 2+ years expIn office (Cape Town, South Africa) • Junior
Postman
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Keyloop

keyloop.com
Keyloop is a global supplier of technology solutions to the automotive industry. Keyloop's helps to create and connect technology that advances the car buying and ownership experience in partnership with dealers and OEMs.
keyloop.com • Ho Chi Minh City • Hyderabad • Montreal • Prague • Toronto • Information Technology • Automotive Manufacturing • Software
Ho Chi Minh City • Hyderabad • Montreal • Prague • Toronto • Information Technology • Automotive Manufacturing • Software
Verified live · 3 hours ago 3 months ago

Operate Accounts Support Analyst

Remote (South Africa) • PhD
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Interdependence

interdependence.com
Established in 2012, Interdependence is a full-service digital PR, investor relations and media communications firm supercharged by the most advanced technology ever in public relations to maximize consistent media placements in prestigious media ...
interdependence.com • Professional Services • Advertising • Sales & Marketing
Professional Services • Advertising • Sales & Marketing
Open 123 daysVerified live · 5 hours ago 4 months ago

IT Support Technician

$73k – $158k per year (Estimated) • Senior • 8+ years exp • Remote • Full-Time • Staff
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Canonical

canonical.com
Canonical is the publisher of Ubuntu, the world's most widely used Linux distribution, headquartered in London. Founded in 2004 by Mark Shuttleworth, the company provides enterprise-grade services, support, and security for open-source software, enabling organizations to deploy and manage workloads consistently across diverse environments. Their portfolio spans the entire compute spectrum - from public and private cloud infrastructure (OpenStack), container orchestration (Kubernetes/MicroK8s), and data center management to specialized edge and IoT computing.
canonical.com • HQ: London, United Kingdom • Artificial Intelligence • Software • Information Technology • 1001-5000 employees • Est. 2004
HQ: London, United Kingdom • Artificial Intelligence • Software • Information Technology • 1001-5000 employees • Est. 2004
Open 414 daysVerified live · 1 day ago 1 year ago

Software Support Engineer

Remote
C++
Python
Databases
PostgreSQL
DevOps
Docker
Kubernetes
KVM
OpenStack
Ubuntu
Debian
QEMU
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Open 568 daysVerified live · 1 day ago 1 year ago

Associate Linux Support Engineer

$45k – $99k per year (Estimated) • Junior • Remote • Junior
C++
JavaScript
Perl
Ruby
AI/ML
Fine-tuning
DevOps
SLI/SLO/SLA
Ubuntu
KVM
VMWare
Apply
Open 2112 daysVerified live · 1 day ago 6 years ago

Cloud Support Engineer

Remote
Docker
Kubernetes
KVM
OpenStack
Ubuntu
Apply
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Hospitable

hospitable.com
Best vacation rental software in 2023 and 2024. Whether you use Airbnb, Vrbo, or Booking.com - Hospitable will help you automate.
hospitable.com • London • New York • Atlanta • Brussels • Amsterdam • Software • Property Management • Vacation Rentals • Est. 2016
London • New York • Atlanta • Brussels • Amsterdam • Software • Property Management • Vacation Rentals • Est. 2016
Open 525 daysTop 25% pay 1 year ago

Technical Support Engineer (Americas/EMEA - Remote)

$98k – $123k per year (gross) • Equity • Remote (AMER, EMEA) • Full-Time
PHP
TypeScript
JavaScript
PHP
Laravel
Databases
MySQL
AI/ML
LLM
Frontend
Angular
Management
Notion
Slack
Apply
Report
Fully remote 70%
19
Hybrid 11%
3
On site 19%
5
Equity 22%
6

The market right now

Alion currently lists 27 open Support Engineer jobs in Cape Town from 21 companies. 2 of them were posted or refreshed in the last seven days. 18 of the employers have posted something in the last three months, which is the pool worth watching if you are starting a search now. Every listing links straight to the employer, so you apply on their own board rather than through an intermediary.

Where the work is

The largest concentrations of these roles are South Africa (10), Chile (2), Dominican Republic (2), Ecuador (2), and Honduras (2). 70% of the listings are fully remote and a further 11% are hybrid, so a large part of this market is open to you regardless of where you live.

Who is hiring

The employers with the most open Support Engineer jobs in Cape Town right now are MRI Software (3), Canonical (3), Hire Hangar (2), Secfix (2), SupportYourApp (1), and New Relic (1). Each company page on Alion carries its size, funding stage, tech stack and every other position it has open, so you can judge the employer before you spend an evening on the application.

What employers ask for

Reading across the current listings, the tools that come up most often are SQL (9), Azure (6), SLI/SLO/SLA (5), JavaScript (5), AWS (4), Docker (4), Kubernetes (4), and PostgreSQL (4). The counts are how many of these openings name each one, which is a better guide to what is actually being hired for than a generic skills list.

Relocation, visas and equity

Of the current Support Engineer jobs in Cape Town, 1 states visa sponsorship and 6 include equity. These are filters on the list above, so you can narrow it to the ones that make a move possible for you.

Support Engineer Jobs in Cape Town
Frequently asked questions
How many Support Engineer jobs in Cape Town are open right now?
There are 27 open Support Engineer jobs in Cape Town on Alion from 21 companies. The list was last refreshed on September 1, 2026.
Are any of these roles remote?
19 of the 27 listings (70%) are fully remote, and you can filter the list down to them in one click.
Which companies are hiring?
The most active employers right now are MRI Software, Canonical, Hire Hangar, Secfix, SupportYourApp, and New Relic. Each has its own page on Alion with the rest of its open roles.
Can I get visa sponsorship or relocation?
Yes - of the current listings, 1 state visa sponsorship. Both are filters on the jobs page.
How do I apply?
Open any listing and apply on the employer's own board through the link on the page. No account is required to browse or to apply.