Support Engineer Jobs in New York

Support Engineer jobs in New York hiring now at vetted startups and product companies on Alion, updated daily. Average salary around $141,734/year. Compare remote, hybrid and on-site positions with relocation and visa sponsorship. Browse and apply today.

New York
AI/ML
Data Science
Backend
Frontend
Mobile
DevOps
Web3
Games
Hardware
Robotics
Security
QA
Executive
Networking
Product
Design
Analytics
Support
Enterprise Apps
Quantum

AllTrails

alltrails.com
AllTrails is here to foster happy, healthy communities by connecting people to the outdoors and to each other.
alltrails.com • New York • Travel & Tourism • Adventure Tourism • Outdoor Sports
New York • Travel & Tourism • Adventure Tourism • Outdoor Sports
$60k – $75k per year • Remote (United States) • Full-Time • Dutch: B2 • Danish: B2 • French: B2 • Spanish: B2
Jira
Marketing
Zendesk
Apply
Report

FDEverything

fdeverything.com
FDEverything is a niche technology publication and newsletter platform focused on Forward Deployed Engineering (FDE) and technical GTM functions. Authored by Sanjay Saraf, the publication delivers biweekly operational roundups, career analysis, organizational frameworks, and strategic industry breakdowns covering how software companies deploy technical teams at the customer interface.
fdeverything.com • New York • Washington • Los Angeles • London • Austin
New York • Washington • Los Angeles • London • Austin
Top 25% pay 12 days ago

Product Support Engineer

$94k – $140k per year • In office (New York, United States) • Full-Time
MATLAB
Python
SQL
Databases
ClickHouse
MySQL
PostgreSQL
AI/ML
Pandas
DevOps
Datadog
GitHub
Apply
Report

Thyme Care

thyme-care.com
Thyme Care is an oncology value-based care management company that collaborates with health plans, risk-bearing providers, and oncology practices. The company combines personalized navigation teams with advanced data analytics to support cancer patients through every stage of their treatment journey. By coordinating care, managing symptoms early, and addressing social determinants of health, it aims to improve patient outcomes and lower overall healthcare costs.
thyme-care.com • Nashville • New York • Hospitals & Clinics • Health Care • Digital Health
Nashville • New York • Hospitals & Clinics • Health Care • Digital Health
Verified live · 1 day ago 10 days ago

IT Support Engineer

$85k – $94k per year • Middle • 3+ years expRemote/Hybrid (New York, United States) • Full-Time • Middle
Google Workspace
Slack
Apply
Report

SpotMe

spotme.com
SpotMe is an enterprise event management platform that provides solutions for organizing engaging, compliant events for various industries, including life sciences and pharmaceuticals, professional and financial services, and government. It offers in-person, hybrid, virtual event capabilities, and features such as event apps, CRM integrations, live engagement tools, and enterprise-grade security. SpotMe is recognized as a leader in B2B Event Management Technology and is trusted by Fortune 500 companies to deliver seamless and interactive event experiences.
spotme.com • Lausanne • Virtual Events • Event Technology • Events & Ticketing
Lausanne • Virtual Events • Event Technology • Events & Ticketing
Verified live · 1 hour ago 10 days ago

Technical Support Engineer (US - Remote)

$64k – $150k per year (Estimated) • Remote (United States) • Full-Time
Apply
Report

Braze

braze.com
Braze is a cloud-based customer engagement platform that helps brands deliver personalized, data-driven messaging across multiple digital touchpoints. Founded in 2011 (originally as Appboy) and publicly traded on NASDAQ (BRZE), the company specializes in real-time lifecycle marketing and cross-channel orchestration.
braze.com • New York • San Francisco • Austin • Chicago • London • Software • Customer Relationship Management (CRM) • Sales & Marketing • Marketing Automation • 51-200 employees • Est. 2011
New York • San Francisco • Austin • Chicago • London • Software • Customer Relationship Management (CRM) • Sales & Marketing • Marketing Automation • 51-200 employees • Est. 2011
Top 25% payVerified live · 2 hours ago 1 month ago

Technical Support Specialist

$64k – $100k per year • Equity • Junior • 2+ years expIn office (New York, United States) • Junior • English
SQL
Databases
Snowflake
AI/ML
AI Agents
Mobile
Braze
DevOps
Kibana
Marketing
Salesforce
Zendesk
QA
Postman
Apply
Top 25% payVerified live · 2 hours ago 11 days ago

Technical Support Specialist

$64k – $100k per year • Equity • Junior • 2+ years expIn office (New York, United States) • Junior
SQL
Databases
Snowflake
AI/ML
AI Agents
Mobile
Braze
DevOps
Kibana
Marketing
Salesforce
Zendesk
QA
Postman
Apply
Report

Amplemarket

amplemarket.com
Amplemarket combines buying signal data with artificial intelligence copywriting to run outbound sales campaigns. Founded in 2018 by Portuguese engineers, it covers prospecting, sequencing and deliverability in one system. Its Duo agents research accounts and draft personalised outreach automatically.
amplemarket.com • HQ: San Francisco, United States • Code Intelligence • Branding • Artificial Intelligence • Est. 2018
HQ: San Francisco, United States • Code Intelligence • Branding • Artificial Intelligence • Est. 2018
Open 853 daysVerified live · 7 hours ago 2 years ago

Product Support Specialist

$66k – $154k per year (Estimated) • Equity • Remote (United States)
HubSpot
Zendesk
Apply
Report

Pinterest

pinterest.com
Pinterest is a visual discovery platform that empowers users to find and share creative ideas, allowing them to dream up new possibilities and plan lasting memories. It's designed for anyone seeking inspiration, from DIY enthusiasts to event planners, making it a hub for innovation and unique experiences.
pinterest.com • HQ: San Francisco, United States • Media & Entertainment • Digital Media • 1001-5000 employees
HQ: San Francisco, United States • Media & Entertainment • Digital Media • 1001-5000 employees
Verified live · 2 hours ago 26 days ago

Manager II, Technical Support Engineer

$79k – $161k per year (Estimated) • Middle • 5+ years expRemote/Hybrid (New York, United States) • Relocation • Middle
Python
SQL
Databases
Presto
AI/ML
AI Agents
Spark
DevOps
Kibana
GitHub
Analytics
Tableau
QA
Postman
Apply
Report

Texas Sports Academy

sportsacademy.school
Texas Sports Academy combines accelerated academics with elite athletics. Core academics finished in 2 hours each morning, with afternoons dedicated to sports excellence and life skills development.
sportsacademy.school • Austin • Dallas • Houston • Sports • Athlete Training • Education • Secondary Education
Austin • Dallas • Houston • Sports • Athlete Training • Education • Secondary Education
Verified live · 1 day ago 11 days ago

IT Support Specialist (Austin, Full-Time)

$64k – $150k per year (Estimated)Austin • Remote (United States) • Full-Time
Apply
Verified live · 1 day ago 14 days ago

IT Help Desk Technician (Remote - United States, Full-Time)

$50k per year • Junior • Remote (United States) • Full-Time • Spanish
Perplexity
Management
Google Workspace
Marketing
HubSpot
Zendesk
Apply
Verified live · 1 day ago 1 month ago

IT Support Specialist

$53k – $103k per year (Estimated) • Junior • Remote (United States) • Full-Time • Spanish
Perplexity
Management
Google Workspace
Marketing
HubSpot
Zendesk
Apply
Report

Huntress

huntress.com
Huntress is a cybersecurity software company focused on helping organisations detect and respond to threats that traditional preventative tools can miss. Its products are built around identifying suspicious activity in real environments, investigating what is happening, and supporting remediation, which is particularly important for teams that do not have the time or specialist resources to run a full security operations centre. For job seekers, that means the work is closely tied to real incident patterns, attacker behaviour, and the practical challenges of securing modern business systems.
huntress.com • Embedded Systems • Hardware • Threat Intelligence • Endpoint Security • Cybersecurity
Embedded Systems • Hardware • Threat Intelligence • Endpoint Security • Cybersecurity
Verified live · 10 hours ago 1 month ago

Product Support Specialist- Pacific Time Zone

$64k – $150k per year (Estimated) • Equity • Remote (United States) • Full-Time
Apply
Verified live · 10 hours ago 1 month ago

Product Support Specialist- Central Time Zone

$64k – $150k per year (Estimated) • Equity • Remote (United States) • Full-Time
Apply
Verified live · 10 hours ago 1 month ago

Product Support Specialist

Equity • Remote (United States, Australia) • Full-Time
Apply
Report

AlphaSense

alpha-sense.com
AlphaSense is an AI-powered market intelligence and search platform designed for business and financial professionals. The company leverages proprietary natural language processing and generative AI to parse vast datasets, including SEC filings, earnings transcripts, broker research, and expert call libraries. By aggregating public and private market data alongside enterprise internal knowledge, it helps corporate strategy and investment teams make data-driven decisions faster.
alpha-sense.com • New York • Delhi • Pune • Bengaluru • London • Sales & Marketing • Artificial Intelligence • Data & Analytics • Market Research • 1001-5000 employees • Est. 2011
New York • Delhi • Pune • Bengaluru • London • Sales & Marketing • Artificial Intelligence • Data & Analytics • Market Research • 1001-5000 employees • Est. 2011
Verified live · 1 hour ago 11 days ago

Cloud Support Engineer

$55k – $107k per year (Estimated) • Junior • 2+ years exp • Remote (United States) • Bachelor's Degree • Junior
JavaScript
Python
Databases
ElasticSearch
MySQL
Vespa
AI/ML
AI Agents
Model Context Protocol
Frontend
GraphQL
DevOps
AWS
Grafana
kubectl
Kubernetes
Prometheus
Rest API
Crossplane
Docker
Apply
Verified live · 1 hour ago 17 days ago

Associate, Customer & Product Support

$68k – $130k per year (Estimated) • Middle • 3+ years exp • Remote (United States) • Middle
Apply
Report

Fanatics

fanaticsinc.com
Fanatics is a licensed sports merchandise and digital sports company headquartered in New York City, tracing its origins to a retail business founded in Jacksonville, Florida, in 1995. The company designs, manufactures, and sells team apparel and fan gear, and runs separate units covering collectibles and trading cards, sports betting, and live commerce. It holds licenses with major leagues and teams across North America and Europe and operates the online stores of many of those partners.
fanaticsinc.com • HQ: New York, United States • Marketplaces • Sports • Apparel & Fashion • Consumer Goods • E-commerce Platforms • Commerce • 5000+ employees • Est. 1995
HQ: New York, United States • Marketplaces • Sports • Apparel & Fashion • Consumer Goods • E-commerce Platforms • Commerce • 5000+ employees • Est. 1995
Open 145 daysVerified live · 4 hours ago 4 months ago

HRIS Integrations Support Analyst

$69k – $140k per year (Estimated) • Middle • 3+ years expIn office (New York, United States) • Middle
Oracle
AI/ML
Ignite
PyTorch
Apply
Report

Unframe

unframe.com
Unframe is an enterprise-grade, managed AI transformation platform. It provides tailored, agentic AI solutions to help large organizations automate complex workflows, extract unstructured data, and integrate intelligent automation across legacy and modern systems without lengthy software development cycles.
unframe.com • Tel Aviv • Paris • San Francisco • Tampa • Dallas • Content Creation • Media & Entertainment • Photography • 201-500 employees • Est. 2024
Tel Aviv • Paris • San Francisco • Tampa • Dallas • Content Creation • Media & Entertainment • Photography • 201-500 employees • Est. 2024
Verified live · 19 min ago 1 month ago

Support Engineer (Remote)

$69k – $139k per year (Estimated) • Middle • 4+ years expIn office (New York, United States) • Middle
ChatGPT
Claude
Copilot
LLM
Edge AI
Apply
Report

Talan

talan.com
Talan is an international technology and management consulting group headquartered in Paris, France. The firm specializes in guiding large enterprises and public institutions through digital transformation, leveraging cloud technology, artificial intelligence, data intelligence, blockchain, and IoT.
talan.com • HQ: Paris, Levallois-Perret, France • Data Management • Business Intelligence • Data & Analytics • Artificial Intelligence • IT Consulting • Information Technology • 1001-5000 employees
HQ: Paris, Levallois-Perret, France • Data Management • Business Intelligence • Data & Analytics • Artificial Intelligence • IT Consulting • Information Technology • 1001-5000 employees
Verified live · 3 hours ago 11 days ago

Application Production Support Analyst

$58k – $135k per year (Estimated)In office (New York, United States) • Full-Time • Senior
Incident Management
Apply
Top 25% payVerified live · 3 hours ago 1 month ago

Trade OMS Application Production Support Engineer (Python)

$100k – $120k per year • In office (New York, United States) • Full-Time • Senior
Python
SQL
Databases
OpenSearch
DevOps
Grafana
Management
Confluence
ServiceNow
Apply
Report

Ocrolus

ocrolus.com
Ocrolus is a New York company founded in 2014 that analyses financial documents for lenders. Its platform classifies and extracts data from bank statements, pay stubs and tax forms with high accuracy, detects tampering and delivers cash flow analytics used in credit decisions. It serves small business, mortgage and consumer lending platforms across the United States.
ocrolus.com • HQ: New York, United States • Artificial Intelligence • Analytics Platforms • Financial Services • Est. 2014
HQ: New York, United States • Artificial Intelligence • Analytics Platforms • Financial Services • Est. 2014
Verified live · 8 hours ago 11 days ago

Senior Mortgage Support Analyst

$72k – $156k per year (Estimated) • Senior • 1+ year exp • Remote (United States, India) • Senior
SQL
AI/ML
Human-in-the-Loop
Apply
Report

NICE

nice.com
NICE is a global enterprise software leader that provides cloud and AI-driven solutions to optimize customer service, financial compliance, and public safety. Its flagship cloud platform empowers contact centers worldwide with advanced analytics and automation to deliver seamless, personalized customer experiences. Additionally, the company offers specialized solutions to help organizations prevent financial crime, manage risk, and maintain regulatory compliance.
nice.com • HQ: Ra'anana, Israel • Artificial Intelligence • 1001-5000 employees • Est. 1986
HQ: Ra'anana, Israel • Artificial Intelligence • 1001-5000 employees • Est. 1986
Verified live · 1 hour ago 1 month ago

Principal AI-Driven Enterprise Support Engineer

$75k – $176k per year (Estimated) • Lead • Remote (United States) • Principal
Apply
Report

Akamai

akamai.com
Akamai is the cybersecurity and cloud computing company that powers and protects business online.
akamai.com • Singapore • Hong Kong • CDN • Cybersecurity • Cloud Computing • 1001-5000 employees
Singapore • Hong Kong • CDN • Cybersecurity • Cloud Computing • 1001-5000 employees
Top 25% payVerified live · 2 hours ago 12 days ago

Technical Support Engineer

$66k – $118k per year • Equity • Remote (United States) • Bachelor's Degree
Akamai
Ansible
Datadog
Docker
Grafana
Kubernetes
Cybersecurity
Zero Trust
Apply
Top 25% payVerified live · 2 hours ago 15 days ago

Senior Technical Support Engineer - Cambridge, MA or Dallas, TX

$105k – $190k per year • Equity • Senior • Remote (United States) • Bachelor's Degree • Senior
Akamai
Apply
Top 25% payVerified live · 2 hours ago 1 month ago

Product Support Engineer

$105k – $190k per year • Equity • Remote (United States)
Python
DevOps
Akamai
AWS
Azure
Docker
Kubernetes
Linode
VMWare
Cybersecurity
Wireshark
Zero Trust
Apply
Report

Rockwell Automation

rockwellautomation.com
Rockwell Automation is an American provider of industrial automation and digital transformation solutions headquartered in Milwaukee, Wisconsin, and founded in 1903. The company offers a broad portfolio of hardware and software products, including programmable logic controllers, human-machine interfaces, sensors, and industrial control systems under brands like Allen-Bradley and FactoryTalk. It operates globally across more than 100 countries, serving diverse sectors such as automotive, food and beverage, and energy through its focus on smart manufacturing and the Industrial Internet of Things.
rockwellautomation.com • HQ: Milwaukee, United States • Robotics • Business Process Automation (BPA) • Software • Industrial Hardware • Hardware • Industrial IoT (IIoT) • Industrial Automation • Manufacturing • 1001-5000 employees • Est. 1903
HQ: Milwaukee, United States • Robotics • Business Process Automation (BPA) • Software • Industrial Hardware • Hardware • Industrial IoT (IIoT) • Industrial Automation • Manufacturing • 1001-5000 employees • Est. 1903
Verified live · 2 hours ago 12 days ago

Deployment Support Technician- Robotics

$51k per year • Junior • 2+ years expDallasNashville • Remote (United States) • High School Diploma • Full-Time • Junior
Ubuntu
Apply
Report

Airbnb

airbnb.com
Airbnb is an American technology company that operates a global online marketplace for short-term and long-term homestays, vacation rentals, and local experiences. Founded in 2008 and headquartered in San Francisco, the platform connects property hosts with travelers across more than 220 countries and regions. Operating on an asset-light, peer-to-peer business model, the company facilitates search, secure payment processing, identity verification, and customer support for millions of guest arrivals worldwide.
airbnb.com • HQ: San Francisco, United States • Commerce • Travel & Tourism • Online Rental Platforms • Vacation Rentals • 1001-5000 employees • Est. 2008
HQ: San Francisco, United States • Commerce • Travel & Tourism • Online Rental Platforms • Vacation Rentals • 1001-5000 employees • Est. 2008
$82k – $161k per year (Estimated) • Senior • 6+ years exp • Remote (United States) • Bachelor's Degree • Senior
JavaScript
Kotlin
TypeScript
AI/ML
AWS Bedrock AgentCore
Frontend
GraphQL
React.js
Web Components
Apply
Open 262 daysVerified live · 22 min ago 8 months ago

Staff Software Engineer, Community Support Engineering

$106k – $199k per year (Estimated) • Staff+ • 9+ years exp • Remote (United States) • Bachelor's Degree • Staff
LLM
Prompt Engineering
RAG
Apply
Report

Sureify

sureify.com
Sureify's mission is to modernize the life insurance and annuity industry by helping carriers acquire, service, and engage their customers with one digital, low-code, enterprise platform - Lifetime.
sureify.com • Hyderabad • Financial Services • Insurance
Hyderabad • Financial Services • Insurance
Open 96 daysVerified live · 1 day ago 3 months ago

Technical Support Analyst

$66k per year • Junior • 2+ years exp • Remote (United States) • Bachelor's Degree • Junior
SQL
DevOps
New Relic
Management
Confluence
Jira
Apply
Report

Motive

gomotive.com
Motive (formerly KeepTruckin) is an AI-powered fleet management and operations company that provides automated hardware and software solutions for physical economy businesses. Its platform combines dashcams, telematics, GPS tracking, and AI driver safety features to help fleet managers monitor vehicles, optimize fuel usage, and improve driver performance. By automating regulatory compliance and field operations, the firm enables transport, logistics, and construction organizations to reduce operational costs and enhance road safety.
gomotive.com • New York • Islamabad • Lahore • Mexico City • Nashville • Information Technology • Transportation & Logistics • Internet of Things • Fleet Management • 201-500 employees
New York • Islamabad • Lahore • Mexico City • Nashville • Information Technology • Transportation & Logistics • Internet of Things • Fleet Management • 201-500 employees
Verified live · 1 hour ago 12 days ago

Senior Technical Support Engineer - Spanish

Senior • 2+ years exp • Remote (Pakistan, United States) • Senior • Spanish
Python
SQL
Management
Jira
Apply
Open 277 daysVerified live · 1 hour ago 9 months ago

Senior Manager, Technical Support Engineering

Senior • 6+ years expIslamabad • Remote (Pakistan, United States) • Bachelor's Degree • Senior
SLI/SLO/SLA
Analytics
Tableau
Management
Confluence
Jira
Marketing
Salesforce
Apply
Open 1098 daysVerified live · 1 hour ago 3 years ago

Senior Technical Support Engineer

Senior • Islamabad • Remote (Pakistan, United States) • Bachelor's Degree • Senior
C#
C++
Python
Ruby
SQL
DevOps
AWS
Datadog
Grafana
Amazon CloudWatch
Apply
Report
Support Engineer Jobs in New York
Frequently asked questions
How many Support Engineer jobs in New York are available on Alion?
There are currently 88 active listings from 73 hiring companies on Alion, refreshed daily.
What salary do Support Engineer jobs in New York pay?
The average salary is around $141,734 per year based on the current listings.
Are remote options available for Support Engineer jobs in New York?
Yes, many of these roles offer remote or hybrid work, and you can filter listings by remote, relocation and visa sponsorship.
How do I apply for Support Engineer jobs in New York?
Open any listing on Alion and apply directly with the employer through the provided link - no lengthy sign-up required.