Support Engineer Jobs

Support Engineer jobs hiring now at vetted startups and product companies on Alion, updated daily. Average salary around $100,065/year. Compare remote, hybrid and on-site positions with relocation and visa sponsorship. Browse and apply today.

AI/ML
Data Science
Backend
Frontend
Mobile
DevOps
Web3
Games
Hardware
Robotics
Security
QA
Executive
Networking
Product
Design
Analytics
Support
Enterprise Apps
Quantum

Legends Global

legendsglobal.com
Legends Global Delivers at the Highest Levels: We specialize in crafting unforgettable experiences that keep the spotlight on our partners.
legendsglobal.com • Denver • Houston • San Diego • Long Beach • Tucson • Professional Services • Events & Ticketing • Media & Entertainment
Denver • Houston • San Diego • Long Beach • Tucson • Professional Services • Events & Ticketing • Media & Entertainment
Verified live · 9 hours ago 6 days ago

IT Support Coordinator

$56k – $111k per year (Estimated) • Junior • 2+ years expIn office (Charleston, United States) • Bachelor's Degree • Full-Time • Junior
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Layer6

layer6.ai
Headquartered in Toronto, Ontario, Canada, Layer 6 AI is an artificial intelligence research laboratory and engineering organization operating as the AI center of excellence for TD Bank Group. Founded in 2016 and acquired by TD Bank in 2018, the company develops and deploys enterprise-grade deep learning, generative AI, and time-series forecasting models across retail banking, wealth management, and financial operations.
layer6.ai • HQ: Toronto, Canada • Artificial Intelligence • 1001-5000 employees • Est. 2016
HQ: Toronto, Canada • Artificial Intelligence • 1001-5000 employees • Est. 2016
Verified live · 2 hours ago 6 days ago

IT Support Specialist

$57k – $115k per year (Estimated) • Senior • 7+ years expIn office (Wellington, New Zealand) • Full-Time • Senior
SQL
Databases
Oracle
DevOps
Dynatrace
Incident Management
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Verified live · 2 hours ago 7 days ago

IT Support Data Analyst III

$48k – $106k per year (Estimated) • Middle • 2+ years expIn office (Wellington, New Zealand) • Full-Time • Middle
SQL
DevOps
Incident Management
SLI/SLO/SLA
Azure
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Verified live · 2 hours ago 18 days ago

IT Support Analyst IV

$58k – $118k per year (Estimated) • Senior • In office (Wellington, New Zealand) • Full-Time • Senior
Java
Python
SQL
Databases
Db2
MS SQL
DevOps
Azure
CI/CD
Datadog
Dynatrace
Incident Management
Jenkins
Splunk
VMWare
Windows Server
GitHub
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Akamai

akamai.com
Akamai is the cybersecurity and cloud computing company that powers and protects business online.
akamai.com • Singapore • Hong Kong • CDN • Cybersecurity • Cloud Computing • 1001-5000 employees
Singapore • Hong Kong • CDN • Cybersecurity • Cloud Computing • 1001-5000 employees
Verified live · 8 hours ago 6 days ago

Technical Support Engineer II

$63k – $129k per year (Estimated) • Middle • Remote (Japan) • Middle • Japanese: C2
ElasticSearch
PostgreSQL
DevOps
Akamai
Kubernetes
Cybersecurity
Zero Trust
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Verified live · 8 hours ago 7 days ago

Technical Support Engineer II

$60k – $122k per year (Estimated) • Middle • 4+ years exp • Remote (India) • Bachelor's Degree • Middle
Bash
PowerShell
Python
DevOps
Akamai
Cybersecurity
Zero Trust
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Verified live · 8 hours ago 12 days ago

Senior Technical Support Engineer

$72k – $157k per year (Estimated) • Senior • Remote (Israel) • Senior
Bash
PowerShell
Python
DevOps
Akamai
Docker
Kubernetes
Cybersecurity
Zero Trust
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The Cigna Group

thecignagroup.com
The Cigna Group is a global health services corporation headquartered in Bloomfield, Connecticut, with historical roots dating back to 1792. The company provides a broad range of health insurance products, pharmacy benefit management through its Evernorth division, and clinical care services to individuals and employers. Operating internationally across more than 30 countries and jurisdictions, the organization serves over 190 million customer relationships through its diverse portfolio of healthcare and wellness brands.
thecignagroup.com • HQ: Bloomfield, United States • Digital Health • Wellness • Pharmaceuticals • Insurance • Financial Services • Health Care • 1001-5000 employees
HQ: Bloomfield, United States • Digital Health • Wellness • Pharmaceuticals • Insurance • Financial Services • Health Care • 1001-5000 employees
Verified live · 10 hours ago 6 days ago

Technical Support Senior Analyst

$33k – $79k per year (Estimated) • Senior • Remote/Hybrid (Madrid, Spain) • Full-Time • Senior
SQL
DevOps
Incident Management
SLI/SLO/SLA
Management
Jira
ServiceNow
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Verified live · 10 hours ago 7 days ago

Technical Support Analyst

Remote/Hybrid (Bengaluru, India) • Full-Time
C#
JavaScript
PowerShell
SQL
TypeScript
C#
ASP.NET Core
DevOps
Incident Management
SLI/SLO/SLA
AWS
Dynatrace
Splunk
Amazon CloudWatch
Management
Confluence
Jira
ServiceNow
QA
Postman
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Verified live · 10 hours ago 12 days ago

Technical Support Senior Analyst

$20k – $47k per year (Estimated) • Senior • Remote/Hybrid (Bengaluru, India) • Full-Time • Senior
SQL
DevOps
Incident Management
SLI/SLO/SLA
Management
Jira
ServiceNow
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Hunt St

huntst.com
Hunt St is an Australian recruitment agency based in Sydney, New South Wales, and founded in 2024 by brothers Shaun and Eliot Cunningham. The company specializes in connecting Australian small and medium-sized enterprises with professional offshore talent from the Philippines through a direct-hire model. It provides candidate screening, interviewing, and legal compliance support for a one-time finder's fee, focusing on roles in administration, finance, marketing, and IT.
huntst.com • HQ: Sydney, Australia • Data Entry & Processing • Lead Generation • Sales & Marketing • IT Outsourcing • Information Technology • Virtual Assistant Services • Professional Services • Human Resources • 201-500 employees • Est. 2024
HQ: Sydney, Australia • Data Entry & Processing • Lead Generation • Sales & Marketing • IT Outsourcing • Information Technology • Virtual Assistant Services • Professional Services • Human Resources • 201-500 employees • Est. 2024
Verified live · 3 hours ago 6 days ago

IT Support Engineer (Level 2) (001- 1245)

$17k – $19k per year • Remote (Philippines) • Full-Time • English: B2
Azure
SLI/SLO/SLA
Cybersecurity
Microsoft Defender
Microsoft Entra ID
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Waadeducation

waadeducation.com
waadeducation.com • Jeddah • EdTech Platforms • Education
Jeddah • EdTech Platforms • Education
Verified live · 8 hours ago 6 days ago

IT support Officer

Junior • 1+ year expIn office (Jeddah, Saudi Arabia) • Bachelor's Degree • Full-Time • Junior
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Open 139 daysVerified live · 8 hours ago 5 months ago

IT Support

Junior • 1+ year expIn office (Jeddah, Saudi Arabia) • Bachelor's Degree • Full-Time • Junior
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FIS

fisglobal.com
FIS is a global financial technology company that provides software, services, and solutions for banks, businesses, and developers. Its offerings cover payments, banking, capital markets, wealth management, risk and compliance, and related financial services. Headquartered in Jacksonville, Florida, FIS serves clients worldwide and helps power billions of financial transactions.
fisglobal.com • HQ: Jacksonville, United States • Payments • Financial Services • FinTech • 1001-5000 employees
HQ: Jacksonville, United States • Payments • Financial Services • FinTech • 1001-5000 employees
Top 25% payVerified live · 8 hours ago 2 months ago

Support Engineer - Enterprise Platforms

$145k – $246k per year • In office (New York, United States) • Full-Time
Apache Kafka
DevOps
Datadog
Grafana
Kubernetes
Loki
OpenTelemetry
Prometheus
Splunk
ArgoCD
AWS
Azure
GCP
Helm
Terraform
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Verified live · 8 hours ago 15 days ago

Product Technical Support Analyst

In office (Tunisia) • Full-Time
Apply
Verified live · 8 hours ago 15 days ago

Senior Production Support Analyst

Senior • In office (Tunisia) • Full-Time • Senior
SQL
DevOps
Incident Management
Windows Server
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Hosting.com

hosting.com
Get the best hosting with premium hardware for speed and reliability. 24/7/365 global support. Try risk-free with our money back guarantee.
hosting.com • Sofia • Pasig • Plovdiv • Dhaka • Artificial Intelligence • Information Technology • Web Hosting • Est. 1993
Sofia • Pasig • Plovdiv • Dhaka • Artificial Intelligence • Information Technology • Web Hosting • Est. 1993
Verified live · 1 day ago 6 days ago

Technical Support Engineer

Junior • 1+ year expIn office • Bachelor's Degree • Full-Time • Junior
PHP
SQL
PHP
WordPress
Databases
MySQL
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GN Group

gn.com
GN Group, legally known as GN Store Nord A/S, is a Danish manufacturer of audio and hearing solutions headquartered in Ballerup and founded in 1869. The company develops and manufactures medical-grade hearing aids, professional headsets for enterprise communication, and high-performance gaming peripherals under brands such as ReSound, Jabra, and SteelSeries. It operates globally through a network of subsidiaries and distributors, serving the medical, professional, and consumer markets while being listed on the Nasdaq Copenhagen stock exchange.
gn.com • HQ: Copenhagen, Denmark • Peripherals • Hardware • Unified Communications • Telecommunications • Health Care • Medical Devices • Consumer Electronics • Headphones & Audio • 201-500 employees • Est. 1956
HQ: Copenhagen, Denmark • Peripherals • Hardware • Unified Communications • Telecommunications • Health Care • Medical Devices • Consumer Electronics • Headphones & Audio • 201-500 employees • Est. 1956
Verified live · 2 hours ago 6 days ago

Jabra Support Engineer, Tier 2

In office (Delhi, India) • Bachelor's Degree • Full-Time
Apply
Verified live · 2 hours ago 2 months ago

Technical Support Specialist

$41k – $92k per year (Estimated)In office (United Kingdom) • Full-Time
Salesforce
Apply
Open 131 dayVerified live · 2 hours ago 5 months ago

Jabra Support Engineer, Tier 3

In office (Tokyo, Japan) • Bachelor's Degree • Full-Time • Japanese: C2
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Haemonetics

haemonetics.com
Haemonetics (NYSE: HAE) is a global healthcare company dedicated to providing a suite of innovative medical products and solutions for customers, to help them improve patient care and reduce the cost of healthcare. Our technology addresses important medical markets: blood and plasma component collection, the surgical suite, and hospital transfusion services. To learn more about Haemonetics, visit www.haemonetics.com.
haemonetics.com • Los Angeles • Boston • Tijuana • Chicago • Coventry • Technical Support • Hospitals & Clinics • 501-1000 employees • Est. 1974
Los Angeles • Boston • Tijuana • Chicago • Coventry • Technical Support • Hospitals & Clinics • 501-1000 employees • Est. 1974
Verified live · 10 hours ago 6 days ago

Product Support Engineer I

$42k – $70k per year • Equity • Junior • 2+ years expIn office (United States) • Associate's Degree • Full-Time • Junior • Spanish: C2 (Optional)
Salesforce
Apply
Verified live · 10 hours ago 13 days ago

Software Support I

$34k – $77k per year (Estimated)In office (Coventry, United Kingdom) • Full-Time • Italian (Optional)
SQL
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Broadridge

broadridge.com
Broadridge Financial Solutions is a global financial technology company headquartered in Lake Success, New York, and established in 2007 following its spin-off from Automatic Data Processing. The firm provides a comprehensive suite of services including proxy voting, investor communications, and technology-driven solutions for trade processing, wealth management, and regulatory compliance. It operates as a public corporation listed on the New York Stock Exchange, serving a diverse client base of banks, broker-dealers, and corporate issuers in over 90 countries.
broadridge.com • New York • Newark • Ontario • London • Hyderabad • Data Management • Data & Analytics • Asset Management • Wealth Management • Capital Markets • Financial Services • FinTech • 1001-5000 employees • Est. 2007
New York • Newark • Ontario • London • Hyderabad • Data Management • Data & Analytics • Asset Management • Wealth Management • Capital Markets • Financial Services • FinTech • 1001-5000 employees • Est. 2007
Top 25% payVerified live · 1 hour ago 6 days ago

Transformation Support Analyst (CONTRACT) Hybrid - Flexible Options

$120k – $150k per year • New York • Remote (United States) • Contractor
Power BI
Management
Confluence
Jira
Microsoft Project
Smartsheet
Apply
Verified live · 1 hour ago 12 days ago

Technical Product Support Analyst (Proficient in Japanese)

$28k – $67k per year (Estimated) • Senior • 5+ years expIn office (Tokyo, Japan) • Full-Time • Senior
Java
SQL
Apply
Verified live · 1 hour ago 2 months ago

Senior Client Support Analyst

$58k – $137k per year (Estimated) • Senior • 3+ years expIn office (Sydney, Australia) • Bachelor's Degree • Full-Time • Senior
SLI/SLO/SLA
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RELX

relx.com
RELX is a global provider of information-based analytics and decision tools headquartered in London, United Kingdom. Tracing its roots back to 1880 and formerly known as Reed Elsevier, the publicly traded conglomerate operates across four primary business segments: Risk, Scientific, Technical & Medical, Legal, and Exhibitions.
relx.com • HQ: London, United Kingdom • Media & Entertainment • Analytics Platforms • Publishing • Data & Analytics • 1001-5000 employees
HQ: London, United Kingdom • Media & Entertainment • Analytics Platforms • Publishing • Data & Analytics • 1001-5000 employees
Verified live · 10 hours ago 6 days ago

Account Support Analyst

$6.5k – $17k per year (Estimated) • Junior • 2+ years expIn office (Manila, Philippines) • Bachelor's Degree • Full-Time • Junior
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Verified live · 10 hours ago 13 days ago

Consumer Support Analyst

$34k – $76k per year (Estimated)In office (Cardiff, United Kingdom)
SLI/SLO/SLA
Cybersecurity
GDPR
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Verified live · 10 hours ago 2 months ago

Technical Support Rep-2

$6.5k – $17k per year (Estimated) • Junior • 2+ years expIn office (Manila, Philippines) • Bachelor's Degree • Full-Time • Junior
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Computacenter

computacenter.com
Computacenter is a major British multinational IT infrastructure services provider and technology solutions company headquartered in Hatfield, Hertfordshire, United Kingdom. Founded in 1981 by Philip Hulme and Peter Ogden, the FTSE 100 constituent operates on a hybrid B2B/B2G technology reseller, systems integration, professional advisory, and managed IT services commercial model, generating multi-billion pound revenues across Europe and North America.
computacenter.com • Chiba • Minato • Osaka • Managed IT Services • IT Infrastructure • Information Technology • Est. 1981
Chiba • Minato • Osaka • Managed IT Services • IT Infrastructure • Information Technology • Est. 1981
$24k – $53k per year (Estimated) • Middle • 3+ years expIn office (Osaka, Japan) • Bachelor's Degree • Internship • Middle • Japanese: C1
SLI/SLO/SLA
AWS
Management
Jira
ServiceNow
Apply
Report

Genesys

genesys.com
Genesys is a global leader in cloud customer experience and contact center solutions that help businesses orchestrate personalized customer interactions. Through its AI-powered cloud platform, Genesys Cloud CX, the company unifies voice, digital channels, and workforce engagement into a single workspace. Headquartered in Menlo Park, California, it enables thousands of organizations across the world to optimize customer service, increase agent productivity, and drive brand loyalty.
genesys.com • HQ: Menlo Park, United States • Artificial Intelligence • Software • Conversational AI • Customer Relationship Management (CRM) • 5000+ employees • Est. 1990
HQ: Menlo Park, United States • Artificial Intelligence • Software • Conversational AI • Customer Relationship Management (CRM) • 5000+ employees • Est. 1990
Verified live · 1 day ago 14 days ago

VP, Product Support EMEA

$71k – $142k per year (Estimated) • Executive • 10+ years expIn office (United Kingdom) • Relocation • Visa sponsorship • Full-Time • Architect
AI Agents
Apply
Verified live · 1 day ago 8 days ago

Senior Endpoint Engineer (JAMF 400 Certified)

$20k – $46k per year (Estimated) • Senior • 5+ years expIn office (India) • Bachelor's Degree • Full-Time • Senior
PowerShell
Python
AI/ML
AutoGen
LangChain
LLM
AI Agents
Claude
Fine-tuning
Prompt Engineering
RAG
OpenAI
Mobile
Push Notifications
DevOps
AIOps
AWS
Self-Healing
Ubuntu
Cybersecurity
CIS Benchmarks
GDPR
HIPAA
Microsoft Entra ID
Okta
PCI DSS
Zero Trust
Management
Power Automate
Apply
Verified live · 1 day ago 20 days ago

IT Service Desk Specialist

$11k – $28k per year (Estimated) • Junior • 2+ years expRemote/Hybrid (Chennai, India) • Bachelor's Degree • Full-Time • Junior
PowerShell
AI/ML
Prompt Engineering
AI Agents
DevOps
Azure
AIOps
AWS
GCP
Management
ServiceNow
Apply
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Medtronic

medtronic.com
Medtronic is a global healthcare technology enterprise that develops and manufactures advanced medical devices and intelligent clinical platforms. Operating across more than 150 countries, the company delivers solutions across key therapeutic areas, including cardiovascular health, neuroscience, medical-surgical equipment, and patient monitoring systems.
medtronic.com • HQ: Minneapolis, United States • Diagnostics • Health Care • Medical Devices • 5000+ employees • Est. 1949
HQ: Minneapolis, United States • Diagnostics • Health Care • Medical Devices • 5000+ employees • Est. 1949
Verified live · 2 hours ago 6 days ago

Assoc Technical Support Spec

Tokyo • Remote (Japan) • Full-Time
Apply
Verified live · 2 hours ago 8 days ago

Senior Workday Support Analyst

$18k – $43k per year (Estimated) • Senior • 8+ years expIn office (Hyderabad, India) • Bachelor's Degree • Full-Time • Senior
ServiceNow
Apply
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Euroclear

euroclear.com
Euroclear is a global financial market infrastructure (FMI) provider and one of the world's largest International Central Securities Depositories (ICSD). Founded in 1968 and headquartered in Brussels, Belgium, the group specializes in cross-border settlement, safe custody, asset servicing, and collateral management for equities, bonds, derivatives, and investment funds.
euroclear.com • HQ: Brussels, Belgium • Financial Services • Asset Management • Capital Markets • 201-500 employees
HQ: Brussels, Belgium • Financial Services • Asset Management • Capital Markets • 201-500 employees
Verified live · 8 hours ago 6 days ago

Programme Support Analyst

Junior • 2+ years expIn office • Junior
Power BI
Apply
Verified live · 8 hours ago 27 days ago

CyberArk 2nd Line Service Support Engineer

In office
Apply
Verified live · 8 hours ago 2 months ago

PAM IDAM 2nd Line Service Support Engineer

In office
Apply
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SentinelOne

sentinelone.com
SentinelOne is an American cybersecurity company founded in 2013 and headquartered in Mountain View, California that builds autonomous endpoint and cloud protection. Its Singularity platform runs behavioural AI models directly on each protected device, so threats can be detected, blocked and rolled back without waiting for a cloud signature lookup or an analyst decision. The platform has expanded from endpoint detection into cloud workload security, identity threat protection and a security data lake, and the company has traded on the New York Stock Exchange since 2021.
sentinelone.com • HQ: Mountain View, United States • Threat Intelligence • Security Operations • Cybersecurity • Artificial Intelligence • Cybersecurity AI • Cloud Security • Endpoint Security • 1001-5000 employees • Est. 2013
HQ: Mountain View, United States • Threat Intelligence • Security Operations • Cybersecurity • Artificial Intelligence • Cybersecurity AI • Cloud Security • Endpoint Security • 1001-5000 employees • Est. 2013
Verified live · 3 min ago 2 months ago

Sr. Technical Support Engineer

$93k per year • Equity • Senior • In office • Senior
SentinelOne
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Verified live · 3 min ago 3 months ago

Staff Pre-sale Support Engineer

$72k – $162k per year (Estimated) • Equity • Staff+ • 8+ years expIn office • Bachelor's Degree • Internship • Staff
AWS
Azure
GCP
Cybersecurity
SentinelOne
Apply
Verified live · 3 min ago 2 months ago

Sr. Technical Support Engineer - CR

Equity • Senior • 3+ years expRemote/Hybrid • Internship • Senior
Claude
LLM
Prompt Engineering
Cybersecurity
SentinelOne
Apply
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Anthropic

anthropic.com
Anthropic is an American artificial intelligence safety and research company founded in 2021 by former OpenAI researchers, among them the siblings Dario and Daniela Amodei. It develops the Claude family of large language models and ships them through a consumer assistant, an enterprise developer platform and the Claude Code agentic coding tool, alongside open standards such as the Model Context Protocol. Incorporated as a public benefit corporation and headquartered in San Francisco, the company concentrates on interpretability, alignment and reliability research and counts Google and Amazon among its largest investors.
anthropic.com • HQ: San Francisco, United States • Code Intelligence • AI Agents • Machine Learning • LLM & Generative AI • Artificial Intelligence • 1001-5000 employees • Est. 2021
HQ: San Francisco, United States • Code Intelligence • AI Agents • Machine Learning • LLM & Generative AI • Artificial Intelligence • 1001-5000 employees • Est. 2021
Top 25% payVerified live · 3 hours ago 2 months ago

Manager, IT Support

$230k per year • Lead • 7+ years expIn office (New York, United States) • Visa sponsorship • Bachelor's Degree • Staff
Claude
Multimodal AI
Anthropic
Cybersecurity
FedRAMP
SOC 2
Apply
Verified live · 3 hours ago 12 days ago

IT Support Engineer

$52k – $124k per year (Estimated) • Senior • 7+ years expIn office (Tokyo, Japan) • Visa sponsorship • Bachelor's Degree • Senior
Python
AI/ML
Claude
Multimodal AI
Anthropic
DevOps
GitHub
Cybersecurity
Zero Trust
Management
Google Workspace
Slack
Apply
Top 25% payVerified live · 3 hours ago 20 days ago

IT Support Engineer

$180k per year • Senior • 7+ years expIn office (New York, United States) • Visa sponsorship • Bachelor's Degree • Senior
Python
AI/ML
Claude
Multimodal AI
Anthropic
DevOps
GitHub
Cybersecurity
Zero Trust
Management
Google Workspace
Slack
Apply
Report

Kodiak

kodiak.ai
Our purpose-built autonomous solution, the Kodiak Driver, is the AV industry’s most advanced driverless technology, seamlessly integrating into any driving platform for reliable movement in any environment. Learn how we’re shaping the future of ground transportation.
kodiak.ai • HQ: Mountain View, United States • Autonomous Driving • Road Transport • Artificial Intelligence • Est. 2018
HQ: Mountain View, United States • Autonomous Driving • Road Transport • Artificial Intelligence • Est. 2018
Open 193 daysVerified live · 1 day ago 7 months ago

Senior Helpdesk

$76k – $155k per year (Estimated) • Senior • 5+ years expIn office (Mountain View, United States) • Visa sponsorship • Senior
Incident Management
Shift-Left
Ubuntu
IAM
Cybersecurity
Crowdstrike
Okta
Shift-Left Security
Management
Google Workspace
Jira
Slack
Apply
Report

Stepstone

stepstone.de
StepStone is a leading digital recruitment platform and job marketplace in Germany and across Europe, focused on connecting job seekers with employers through AI-driven recruiting technology. The platform offers a suite of talent acquisition solutions for enterprise and mid-market businesses, including automated candidate matching, programmatic job advertising, candidate search databases, and employer branding tools.
stepstone.de • Sydney • New York • Charlotte • Beijing • London
Sydney • New York • Charlotte • Beijing • London
Verified live · 1 day ago 2 months ago

Analyst, Desktop Support - Information & Technology

$34k – $90k per year (Estimated) • Junior • 1+ year expIn office (Zurich, Switzerland) • Bachelor's Degree • Junior
Windows Server
Cybersecurity
Microsoft Entra ID
Management
ServiceNow
Apply
Report
Support Engineer Jobs
Frequently asked questions
How many Support Engineer jobs are available on Alion?
There are currently 2253 active listings from 1006 hiring companies on Alion, refreshed daily.
What salary do Support Engineer jobs pay?
The average salary is around $100,065 per year based on the current listings.
Are remote options available for Support Engineer jobs?
Yes, many of these roles offer remote or hybrid work, and you can filter listings by remote, relocation and visa sponsorship.
How do I apply for Support Engineer jobs?
Open any listing on Alion and apply directly with the employer through the provided link - no lengthy sign-up required.