Crescendo
crescendo.ai
Actively hiring
Internet of Things
Ticketing
Artificial Intelligence
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Overview
News
Technologies
Salaries
Products
People
Growth
Offices
Financials
Overview
Crescendo runs customer service as a managed service, combining its own AI platform with human agents it staffs and supervises. Brands buy an outcome priced per resolved contact instead of licensing software and hiring a call centre separately. The company was founded by executives from Google and the outsourcing industry.
News
Crescendo Launches the AI-Native Customer Experience Platform: One System That Runs and Continuously Improves the Entire CX Operation
SAN FRANCISCO, Aug. 25, 2026 (GLOBE NEWSWIRE) -- Crescendo today launched Crescendo Customer Experience Platform (CXP), an AI-native platform th...
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Crescendo Appoints Andy Lee as CEO to Accelerate the Next Phase of AI-Native Customer Experience
Co-founder, executive chairman and longtime enterprise technology leader steps into CEO role as Crescendo helps organizations evolve beyond legacy customer experience (CX) systems SAN FRANCISCO, July 14, 2026 (GLOBE NEWSWIRE) -- Crescendo, the only ...
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Crescendo Appoints Andy Lee as CEO to Accelerate the Next Phase of AI-Native Customer Experience
SAN FRANCISCO, July 14, 2026 (GLOBE NEWSWIRE) -- Crescendo, the only AI-native customer experience solution built to run CX as one unified syste...
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Crescendo Unveils Multi-Provider Architecture Redefining Enterprise-Grade AI Performance at Global Scale
Sets new standard for enterprise uptime, seamless failover, and compliance for mission-critical CX SAN FRANCISCO, Calif - January 28, 2026 -Crescendo, the first AI-native contact center, today announced the launch of its new multi-provider architecture, .
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Technologies
Tech DNA
Claude
AI/ML
AI Agents
Claude
Claude Code
OpenAI Codex
Stack modernity
85/100
How modern this stack is, based on technology relevance, AI adoption and the share of legacy tools.
In-demand technologies
Claude
1 job
Required
$210k
+20% vs market
Claude Code
1 job
Required
$210k
+14% vs market
AI Agents
1 job
Required
$210k
-2% vs market
OpenAI Codex
1 job
Required
$210k
+5% vs market
Salary medians are calculated from this company's open jobs and compared with the market.
Industry adoption
Claude
6%
AI Agents
6%
Claude Code
3%
OpenAI Codex
1%
Share of companies in the same industry that use each technology.
Stack changes
OpenAI Codex
Sep 2026
Claude Code
Sep 2026
Claude
Sep 2026
AI Agents
Sep 2026
Technologies recently added to or removed from this company's stack - a signal of tech migrations and new initiatives.
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Salary insights
Compensation ranges based on this company's open jobs
Median
$210k
Typical range
$210k
Open positions
1
1
Jobs
Architect
100%
| Level | Jobs | Median | Typical range |
|---|---|---|---|
| Architect | 1 | $210k | $210k |
Highest paying role
Director of Product Marketing - Crescendo.ai
$210k
Normalized to USD per year
Growth
Hiring Momentum
83/100
Scaling fast
Open positions
1
1 opened / 0 closed in 30 days
ATS activity
Every ~3 hours
09/06/2026
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Marketing
100% ▲
Activity Timeline
Added OpenAI Codex to stack
Sep 2026
Added Claude Code to stack
Sep 2026
Added Claude to stack
Sep 2026
Added AI Agents to stack
Sep 2026
Offices
Where the company hires and what each office is for
Cities
1
Hiring now
0
Countries
1
San Francisco
United States
HQ
The most expensive customer interaction is one that never happens.
10-50 est. staff
201 Spear Street, Suite 1100, San Francisco, CA 94105