Crescendo
Contact Center Software · Customer Support & Help Desk Software
1hiring now · +1 posted in 30 days
2backers · Celesta Capital, General Catalyst
10+team · employees, estimated range
2023founded
Overview
Crescendo runs customer service as a managed service, combining its own AI platform with human agents it staffs and supervises. Brands buy an outcome priced per resolved contact instead of licensing software and hiring a call centre separately. The company was founded by executives from Google and the outsourcing industry.
Funding and backers
Team
11-50
employees, estimated range
Hiring now
1
+1 posted in 30 days
Backers
2
Celesta Capital, General Catalyst
Momentum
28/100
hiring for its size, in the news
Last sign of life
this month
a posting or a news item
The story so fareach stage dated by its source: the company's releases, the press, registers, filings
2023
Founded
Tractionpublic signals, read monthly
Web presence
top 0.36%
of 133.2M domains by links, Common Crawl
Backed byfrom the funds' portfolios and accelerator catalogs
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Salary insights
Compensation ranges based on this company's open jobs
Median
$135k
Typical range
$135k
Open positions
1
1
Jobs
Senior
100%
| Level | Jobs | Median | Typical range |
|---|---|---|---|
| Senior | 1 | $135k | $135k |
Highest paying role
Field Marketing Manager - Crescendo.ai
$135k
Normalized to USD per year
Visa sponsorship
1
H-1B filings in 12 months
$188k
Median offered salary
0
Open roles in United States
Who they sponsor
Other computer occupations
1
In the register as CrescendoAI Inc., San Francisco, CA
Other sponsors in the same field
Glia 
ServiceNow 
Zoom Communications 
RingCentral
Alert me
US Department of Labor · latest filing Jun 24, 2026 · Visa details by country
Growth
Hiring Momentum
87/100
Scaling fast
Open positions
1
2 opened / 2 closed in 30 days
Median time-to-fill
9 days
faster than 77% of the market
ATS activity
Every ~7 hours
Today
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Marketing
60% ▼
Support
20% ▲
Administrative
20% ▲
Activity Timeline
Added LinkedIn to stack
Oct 2026
Added Together AI to stack
Sep 2026
Added Slack to stack
Sep 2026
Added Google Workspace to stack
Sep 2026
Tech stack
Technologies named in job postings at Crescendo over the last 12 months, by layer, with the share of postings for each.
Technologies in use
4
Postings analysed
4
Stack modernity
64/100
Cloud & platforms
Together AI
Developer tools
Claude Code
OpenAI Codex
Practices & domains
AI Agents
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Connections
List
Graph
Found in company registers, site code, DNS and hiring. Each connection shows how sure we are and the evidence, with its source and date.
Shared investors
Celesta CapitalVia a fund
General CatalystVia a fund
607 portfolio companies
Click a company to open it. Dashed lines are likely connections. The second step of the network is part of the Pro plan.
Owner
Same company
Same group
Likely
News
Crescendo Launches the AI-Native Customer Experience Platform: One System That Runs and Continuously Improves the Entire CX Operation
SAN FRANCISCO, Aug. 25, 2026 (GLOBE NEWSWIRE) -- Crescendo today launched Crescendo Customer Experience Platform (CXP), an AI-native platform th...
Read more
Report
Crescendo Appoints Andy Lee as CEO to Accelerate the Next Phase of AI-Native Customer Experience
Co-founder, executive chairman and longtime enterprise technology leader steps into CEO role as Crescendo helps organizations evolve beyond legacy customer experience (CX) systems SAN FRANCISCO, July 14, 2026 (GLOBE NEWSWIRE) -- Crescendo, the only ...
Read more
Report
Crescendo Appoints Andy Lee as CEO to Accelerate the Next Phase of AI-Native Customer Experience
SAN FRANCISCO, July 14, 2026 (GLOBE NEWSWIRE) -- Crescendo, the only AI-native customer experience solution built to run CX as one unified syste...
Read more
Report
Service Sells Better Than Sales: Crescendo Introduces the First AI Assistant for CX Built to Influence
New capability combines autonomous reasoning and personalization to reduce churn, drive revenue, and build lasting loyaltySAN FRANCISCO, March 26, 2026 (GLOBE NEWSWIRE) -- SHOPTALK 2026 -- Crescendo, the only AI-Native customer experience solution built t
Read more
Report
Crescendo Multimodal AI Wins Two Top Customer Experience Awards at Enterprise Connect 2026, Including Overall Best of Show
Recognition spotlights a new model for enterprise customer engagement that eliminates channel-switching and delivers fast, intuitive AI-powered experiencesLAS VEGAS, March 11, 2026 (GLOBE NEWSWIRE) -- Enterprise Connect -- Crescendo, the first AI-native c
Read more
Report
Crescendo Replaces Traditional CX Dashboards with AI-Native Insights
New capabilities allow leaders to validate trends, track operational change, and act without manual analysis or complex promptingSAN FRANCISCO, Feb. 25, 2026 (GLOBE NEWSWIRE) -- Crescendo, the first AI-native contact center, today announced a major evolut
Read more
Report
Crescendo Unveils AI Maturity Model to Bridge the 'AI Performance Gap' in Modern Contact Centers
New evidence-based framework to benchmark AI adoption and guide teams toward transformational CXSAN FRANCISCO, Feb. 04, 2026 (GLOBE NEWSWIRE) -- Despite major investments in AI, many contact centers have yet to capitalize on its full potential. Crescendo,
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Report
Crescendo Unveils Multi-Provider Architecture Redefining Enterprise-Grade AI Performance at Global Scale
Sets new standard for enterprise uptime, seamless failover, and compliance for mission-critical CX SAN FRANCISCO, Calif - January 28, 2026 -Crescendo, the first AI-native contact center, today announced the launch of its new multi-provider architecture, .
Read more
Report
Crescendo to Exceed $100M ARR as Global Adoption of its First AI-Native Contact Center Accelerates
Company continues rapid international expansion as it rewrites the standard for AI-powered CX and customer operations
Read more
Report
Show more news
Offices
Where the company hires and what each office is for
Cities
1
Hiring now
0
Countries
1
San Francisco
United States
HQ
The most expensive customer interaction is one that never happens.
315 Montgomery St. Suite 900, San Francisco, CA 94104
Earlier presence
Manila, Philippines