Convin
convin.ai
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Overview
Convin provides conversation intelligence and automated quality management for contact centres, covering every call rather than a sample. Founded in 2021 in Bengaluru, it audits agent behaviour, compliance and customer sentiment automatically. The company also offers artificial intelligence voice agents for routine calls.
News
India's path to balancing AI automation: Safeguarding jobs, nurturing skills, and transforming service industries
Artificial intelligence-based automation is rapidly revolutionising industries globally, and India's service industries and call centres are no different. Being a world leader in the BPO sector, India is increasingly using artificial intelligence (AI) in
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How AI and Speech Synthesis Models Improve Call Analysis
One-third of India's 1.4 billion people cannot participate in the AI revolution because they speak neither English nor Hindi. Atul Shree, co-founder and CTO of
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Convin introduces AI phone calls to automate customer interactions, delivering 60% cost reduction
Convin announces the launch of AI Phone Calls, an AI solution designed to automate customer calls, reduce costs, and accelerate business growth with reduced manpower.
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Convin, Finarkein, six others raise early-stage funds
Conversation intelligence platform Convin, data and workflow orchestration platform Finarkein, insurance technology platform InsurancePadosi,...
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AI-powered platform Convin raises $6.5 million in Series A round
The funding round was led by India Quotient with participation from new and existing investors
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