Talkdesk
talkdesk.com
Actively hiring
AI Agents
Conversational AI
Contact Center Software
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News
Technologies
Salaries
Products
People
Growth
Offices
Jobs
Financials
How Talkdesk hires
Truth index
A 87/100
Median time to fill
88 days
Ghost roles
0%
Stale roles
33%
Reposted roles
0%
Talkdesk scores A on the Alion truth index (A is best, E worst), measured over 6 open roles re-checked against its own hiring board: 0% look like ghost listings, 33% have gone stale and 0% are the same role posted again. Its roles close in a median of 88 days. It measures how much of what this employer publishes turns into a real, finite search - not the employer as a workplace. How the index is computed
Overview
Talkdesk is a cloud contact centre company founded in 2011 by two Portuguese entrepreneurs after winning a Twilio hackathon. Its platform combines omnichannel routing, workforce management and artificial intelligence agents for customer service teams. The company became the first Portuguese-founded unicorn and keeps large engineering operations in Lisbon, Porto and Coimbra.
News
Talkdesk brings commerce orchestration to the retail floor
PALO ALTO, Calif., Sept. 15, 2026 (GLOBE NEWSWIRE) -- Talkdesk, Inc. today announced Talkdesk for Stores, bringing the physical store into the ...
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Talkdesk: Interview With SVP, Global Head Of People Shauna Geraghty About AI, HR And IT Convergence
At Talkdesk, AI is increasingly bringing people strategy, enterprise technology, organizational design and business transformation together. As the company pursues an AI-first transformation, its approach includes rethinking workforce planning, employee d
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Talkdesk and Microsoft expand partnership to accelerate AI automation for enterprise contact centers
PALO ALTO, Calif., Sept. 10, 2026 (GLOBE NEWSWIRE) -- Talkdesk, Inc. announced an expanded strategic partnership with Microsoft that enables or...
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Microsoft, Talkdesk Expand Collaboration for Azure-Backed Software Purchases
Microsoft (MSFT) and Talkdesk have expanded their collaboration, allowing enterprise clients to buy
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Talkdesk named a Leader in two 2026 IDC MarketScape Vendor Assessments
PALO ALTO, Calif., Aug. 21, 2026 (GLOBE NEWSWIRE) -- Talkdesk, Inc., today announced it has been named a Leader in the IDC MarketScape: Worldwi...
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Talkdesk transforms the bank branch into an AI-powered advisory hub
PALO ALTO, Calif., Aug. 18, 2026 (GLOBE NEWSWIRE) -- Talkdesk, Inc. today announced Talkdesk for Financial Centers, a new solution that transfo...
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Talkdesk ends the guesswork in deploying customer-facing AI agents
Talkdesk Agent Builder enables teams to create, test, and validate AI agents before deployment - turning ideas into production-ready AI workers in hours, not weeks
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Once Valued At $10B, Talkdesk Cuts Staff In Third Round Of Layoffs Since Last Year: Report
Talkdesk was valued at $10 billion in mid-2021 after it secured $230 million in funding. But amid a wider tech reckoning, the software provider has implemented three rounds of workforce cuts since
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Tech stack
Technologies named in job postings at Talkdesk over the last 12 months, by layer, with the share of postings for each.
Technologies in use
103
Postings analysed
62
Stack modernity
75/100AI adopter
Languages
Python19%
JavaScript19%
Kotlin10%
Java8%
Frameworks & libraries
Spring Boot5%
Flink5%
CallKit2%
Commander.js2%
Databases
PostgreSQL8%
Redis8%
ElasticSearch6%
MySQL6%
Cloud & platforms
Apache Kafka11%
AWS10%
RabbitMQ10%
Kubernetes8%
AI & ML
LLM10%
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Full Talkdesk tech stack
103 technologies · by team · pay by technology · changes · similar stacks
Salary insights
Compensation ranges based on this company's open jobs
Median
$205k
Typical range
$79k – $330k
Open positions
18
16
Jobs
Junior
6.3%
Middle
12.5%
Senior
68.8%
Principal
6.3%
Architect
6.3%
| Level | Jobs | Median | Typical range |
|---|---|---|---|
| Junior | 1 | $164k | $164k |
| Middle | 2 | $225k | $144k – $305k |
| Senior | 11 | $205k | $147k – $330k |
| Principal | 1 | $273k | $273k |
| Architect | 1 | $204k | $204k |
Highest paying role
Senior Manager, Solutions Engineer (FSI)
$330k
Normalized to USD per year
All salaries at Talkdesk
By role, level and city, against the market · 18 jobs with pay
People
Tiago Paiva
Executive Officer, Director
Josh Stein
Director
Names and roles come from public filings, company registers and the company's own site. Is this you? Correct or remove · How we handle this data
Growth
Hiring Momentum
83/100
Scaling fast
Open positions
33
14 opened / 24 closed in 30 days
Median time-to-fill
95 days
faster than 14% of the market
ATS activity
Every ~4 hours
Today
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Solutions
28% ▲
Sales
19% ▼
Backend
14% ▼
Support
8%
HR
8% ▲
Leadership
6% ▼
Actively hiring for Solutions (+6 in 30 days)
Activity Timeline
Added React.js to stack
Oct 2026
New location: Salt Lake City
Oct 2026
New location: Dallas
Oct 2026
New location: Philadelphia
Oct 2026
Added Okta to stack
Oct 2026
Added PHP to stack
Oct 2026
Added Magento to stack
Oct 2026
New location: Portugal
Sep 2026
New location: United Kingdom
Sep 2026
New location: United States
Sep 2026
Added Twilio to stack
Sep 2026
Added TCP/IP to stack
Sep 2026
Offices
Where the company hires and what each office is for
Cities
13
Hiring now
9
Countries
6
Busiest office
Porto
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Headquarters
Builds here
Office with open vacancies
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San Francisco
United States
HQ
Talent Community
535 Mission Street, 12th Floor, San Francisco, CA, 94105, US
Porto
Portugal
Support & operations
Portugal (Hybrid)
4 open roles 3 posted in 90 days 25% engineering 50-200 est. staff
hires for Backend, Leadership, Management
Seattle
United States
Regional office
Seattle
1 open roles 3 posted in 90 days 50-200 est. staff $273k Avg Salary
hires for Product
Lisbon
Portugal
Portugal (Hybrid)
1 open roles 1 posted in 90 days 50-200 est. staff
hires for Solutions
London
United Kingdom
Sales office
UK (Remote)
1 open roles 50-200 est. staff
hires for Sales
Phoenix
United States
Sales office
USA (In Region)
1 open roles 2 posted in 90 days 50-200 est. staff $330k Avg Salary
hires for Sales
Amsterdam
Netherlands
Netherlands (Remote)
1 open roles 1 posted in 90 days 10-50 est. staff
hires for Sales
Dallas
United States
Sales office
USA (In Region)
1 open roles 1 posted in 90 days 10-50 est. staff $330k Avg Salary
hires for Sales
Salt Lake City
United States
Sales office
USA (In Region)
1 open roles 1 posted in 90 days 10-50 est. staff $330k Avg Salary
hires for Sales
Paris
France
Engineering / R&D
France (Remote)
1 open roles 1 posted in 90 days 10-50 est. staff
hires for Solutions
Singapore
Singapore
Regional office
Singapore (Remote)
Palo Alto
United States
Regional office
Palo Alto
Tysons
United States
Regional office
Tysons
Earlier presence
Bengaluru, India
Munich, Germany
Austin, United States
Philadelphia, United States
Jobs
$124k – $164k per year • Remote (United States) • Bachelor's Degree • United States
AI Agents
Management
ServiceNow
Apply
≈ $62k – $164k per year (Estimated) • In office • 3+ years exp • Bachelor's Degree • Paris
Prompt Engineering
AI Agents
NLP
LLM
RAG
LLM Guardrails
Cybersecurity
GDPR
Apply
≈ $43k – $98k per year (Estimated) • In office • Bachelor's Degree • Portugal
JavaScript
Kotlin
Ruby
Redis
RabbitMQ
AI/ML
AI Agents
Frontend
React.js
DevOps
CI/CD
Git
Management
Agile
Scrum
Apply
$117k – $178k per year • Remote (United States) • 3+ years exp • Bachelor's Degree
Python
JavaScript
TypeScript
AI Agents
LLM
RAG
DevOps
Rest API
Apply
$220k – $330k per year • Remote (United States) • 7+ years exp • United States
AI Agents
Cybersecurity
PCI DSS
SOC 2
HIPAA
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$136k – $204k per year • Remote (United States) • 3+ years exp
AI Agents
DevOps
Rest API
SOAP
Apply
≈ $94k – $181k per year (Estimated) • Remote (United States) • 2+ years exp
JavaScript
SQL
AI Agents
Mobile
Twilio
DevOps
WebRTC
TCP/IP
DNS
Analytics
Looker
Apply
$45k – $79k per year • Remote (United States) • Bachelor's Degree
AI Agents
DevOps
SLI/SLO/SLA
Apply
$205k – $305k per year • Remote (United States) • 3+ years exp • United States
AI Agents
Management
Outlook
Apply
$157k – $235k per year • Remote (United States) • 8+ years exp • Bachelor's Degree
AI Agents
Cybersecurity
HIPAA
Management
ITSM
Apply
≈ $55k – $126k per year (Estimated) • Hybrid • 3+ years exp • Bachelor's Degree • Lisbon
JavaScript
SQL
AI Agents
DevOps
Rest API
Apply
≈ $41k – $119k per year (Estimated) • In office • Portugal
Python
AI Agents
DevOps
Splunk
AWS
Linux
Unix
Cybersecurity
ISO 27001
SOC 2
IBM QRadar
SIEM
Apply