Talkdesk
talkdesk.com
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Overview
Talkdesk is a cloud contact centre company founded in 2011 by two Portuguese entrepreneurs after winning a Twilio hackathon. Its platform combines omnichannel routing, workforce management and artificial intelligence agents for customer service teams. The company became the first Portuguese-founded unicorn and keeps large engineering operations in Lisbon, Porto and Coimbra.
News
Talkdesk named a Leader in two 2026 IDC MarketScape Vendor Assessments
PALO ALTO, Calif., Aug. 21, 2026 (GLOBE NEWSWIRE) -- Talkdesk, Inc., today announced it has been named a Leader in the IDC MarketScape: Worldwi...
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Talkdesk transforms the bank branch into an AI-powered advisory hub
PALO ALTO, Calif., Aug. 18, 2026 (GLOBE NEWSWIRE) -- Talkdesk, Inc. today announced Talkdesk for Financial Centers, a new solution that transfo...
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Talkdesk ends the guesswork in deploying customer-facing AI agents
Talkdesk Agent Builder enables teams to create, test, and validate AI agents before deployment - turning ideas into production-ready AI workers in hours, not weeks
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