UJET
ujet.cx
Actively hiring
Call Center Services
Artificial Intelligence
Contact Center Software
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Overview
News
Technologies
Salaries
Products
People
Growth
Offices
Jobs
Financials
Funding and backers
Total raised
$101M
2 rounds on record
Latest round
$76M
Series D · Sep 2024 · 2 yr ago
Team
188
US Form 5500 (plan participants) · Dec 2025 · +20% in a year
Hiring now
6
+4 posted in 30 days
Backers
6
Kleiner Perkins, DCM
The money's age
Due for its next round
24 months since the last round · and hiring
Momentum
52/100
hiring for its size, a new city, in the news
Last sign of life
this month
a posting or a news item
The story so fareach stage dated by its source: the company's releases, the press, registers, filings
Jan 30, 2025
Partnership Alvaria and UJET Partner to Deliver a Secure and Compliant Cloud Contact Center Solution with Advanced Outbound Dialing Capabilities · businesswire.com
Sep 25, 2024
Raised a round Series D $76M · CMSWire.com
Oct 6, 2020
New executive UJET Appoints Jeff Nichols as New Chief Financial Officer Amidst Rapid Growth · Nasdaq
Feb 13, 2018
Raised a round Series B $25M · led by GV · TechCrunch
2015
Founded
Tractionpublic signals, read monthly
Web presence
top 0.04%
of 133.2M domains by links, Common Crawl
Funding rounds
| Round | Date | Amount | Investors | Source |
|---|---|---|---|---|
| Series D | Sep 2024 | $76M | — | CMSWire.com |
| Series B | Feb 2018 | $25M | GV lead | TechCrunch |
Backed byfrom the funds' portfolios and accelerator catalogs
Kleiner Perkins 
DCM 
GV 
Relay Ventures 
Resolute Ventures 
Sapphire Ventures Investors in similar startupsfunds that back the companies most like this one
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How UJET hires
Truth index
B 83/100
Median time to fill
36 days
Ghost roles
0%
Stale roles
67%
Reposted roles
0%
UJET scores B on the Alion truth index (A is best, E worst), measured over 3 open roles re-checked against its own hiring board: 0% look like ghost listings, 67% have gone stale and 0% are the same role posted again. Its roles close in a median of 36 days. It measures how much of what this employer publishes turns into a real, finite search - not the employer as a workplace. How the index is computed
Overview
UJET is a cloud contact centre platform built around the smartphone, letting customers share photos, video and location during a support call. It integrates with CRM systems and supports voice, chat and messaging in one queue. The company sells to consumer brands with high-volume support operations.
News
UJET Named 2026 North American CX Platform Leader
UJET earns Frost & Sullivan's 2026 North American recognition for AI-driven CX innovation, mobile-native technology, intelligent orchestration
Read more
Report
Agentic AI in the Contact Center: How to Test It Before It Talks to Real Customers
Run seven tests before agentic AI handles customers, including replay, repeatability, stack access, escalation, and disclosure. Use pass conditions to judge readiness.
Read more
Report
The 95% Blind Spot: How Much Customer Conversation Data Goes Unanalyzed in Retail?
Retail support conversations hide buying signals. Learn how conversational analytics closes the 95% blind spot and turns service data into action.
Read more
Report
How Travel and Hospitality Brands Handle Seasonal Staffing Spikes Without Breaking the Contact Center
Use this six-question framework to evaluate travel contact center platforms for seasonal spikes, elastic staffing, and ROI before peak demand hits.
Read more
Report
Telehealth Contact Centers in 2026: Why Legacy Voice Tools Are Breaking Patient Relationships
Use this five-question framework to evaluate telehealth contact center platforms in 2026 for PII handling, identity, continuity, AI governance, and auditability.
Read more
Report
Compliance-First Contact Centers: How Fintech and Banking Teams Handle AI Without the Risk
How fintech and banking contact centers deploy AI compliantly with CRM-first architecture, zero PII stored, AI disclosure by design, and full auditability.
Read more
Report
AI Contact Center ROI Metrics: What Predicts and What Lies
Learn which AI contact center ROI metrics matter most, which ones mislead, and how to build a finance-ready dashboard around resolution, retention, and cost.
Read more
Report
How to Get Contact Center Modernization Approved in 2026: The CX Leader's Playbook
Learn how CX and ops leaders can win budget for contact center modernization by building a cost, risk, and revenue case that finance, IT, and procurement can approve.
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Report
The CFO's Guide to Contact Center ROI in 2026
See how CFOs measure contact center ROI in 2026 with cost, risk, and revenue metrics, plus the numbers behind the business case.
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Report
Why Brands Are Ripping Out Their Contact Centers (And What They're Replacing Them With)
See when contact center migration makes sense, what replacement looks like, and how to tell if your current platform is the real problem. Download the ebook.
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Report
Show more news
Tech stack
Technologies named in job postings at UJET over the last 12 months, by layer, with the share of postings for each.
Technologies in use
62
Postings analysed
14
Stack modernity
75/100AI adopter
Languages
Python50%
SQL50%
Go29%
JavaScript29%
Frameworks & libraries
Ruby on Rails14%
Angular7%
React.js7%
Databases
Google BigQuery14%
MySQL14%
Amazon Redshift7%
ClickHouse7%
Cloud & platforms
GCP64%
Twilio36%
GitHub29%
Kubernetes29%
AI & ML
LLM14%
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Full UJET tech stack
62 technologies · by team · pay by technology · changes · similar stacks
Salary insights
Compensation ranges based on this company's open jobs
Median
$100k
Typical range
$30k – $175k
Open positions
5
5
Jobs
Junior
40%
Senior
60%
| Level | Jobs | Median | Typical range |
|---|---|---|---|
| Junior | 2 | $35k | $30k – $39k |
| Senior | 3 | $160k | $100k – $175k |
Highest paying role
Senior Cloud Infrastructure Engineer
$175k
Normalized to USD per year
All salaries at UJET
By role, level and city, against the market · 5 jobs with pay
Growth
Hiring Momentum
74/100
Growing
Open positions
6
1 opened / 6 closed in 30 days
Median time-to-fill
37 days
faster than 35% of the market
ATS activity
Every ~4 hours
Today
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Customer Success
44% ▲
Data Science
11% ▲
DevOps
11% ▲
Finance
11% ▼
Sales
11% ▲
Solutions
11% ▲
Actively hiring for Customer Success (+4 in 30 days)
Activity Timeline
New location: Philippines
Oct 2026
New location: Canada
Oct 2026
Added Rest API to stack
Oct 2026
Added Prompt Engineering to stack
Oct 2026
New location: Porto
Sep 2026
Added LookML to stack
Sep 2026
Added Google GKE to stack
Sep 2026
Added Google Cloud Run to stack
Sep 2026
Added dbt to stack
Sep 2026
Added CI/CD to stack
Sep 2026
Added Argo Workflows to stack
Sep 2026
Added SigNoz to stack
Sep 2026
Offices
Where the company hires and what each office is for
Cities
12
Hiring now
5
Countries
10
Busiest office
San Francisco
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Headquarters
Builds here
Office with open vacancies
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San Francisco
United States
HQ
San Francisco (HQ)
1 open roles 100% remote 1-10 est. staff
hires for Customer Success
San Francisco, California, 94105
Seoul
South Korea
Support & operations
South Korea - Remote
2 open roles 50% engineering 50% remote 1-10 est. staff $100k Avg Salary
hires for DevOps, Customer Success
Seoul, 06180
Porto
Portugal
Support & operations
Portugal - Porto
2 open roles 1 posted in 90 days 50% remote 1-10 est. staff $39k Avg Salary
hires for Customer Success
Los Angeles
United States
Regional office
US - Los Angeles
1 open roles 100% remote 1-10 est. staff
hires for Customer Success
312 Arizona Ave, Santa Monica, CA 90401
Austin
United States
Regional office
US - Austin
1 open roles 1 posted in 90 days 100% remote 1-10 est. staff
hires for Customer Success
11801 Domain Blvd 3rd floor, Austin, TX 78758
Mexico City
Mexico
Regional office
Mexico City - Remote
Buenos Aires
Argentina
Regional office
Argentina - Remote
Bengaluru
India
Regional office
India - Remote
London
United Kingdom
Regional office
UK - Remote
Osaka
Japan
Regional office
Japan - Remote
Dhaka
Bangladesh
Regional office
Bangladesh - Remote
Galway
Ireland
Regional office
Ireland - Remote
Jobs
$150k – $175k per year • Remote (United States) • 8+ years exp
Python
Bash
Terraform
GCP
Helm
Prometheus
Git
Kubernetes
Grafana
kubectl
Gateway API
Google GKE
IAM
Linux
TCP/IP
DNS
Cybersecurity
Least Privilege
Apply
$140k – $160k per year • Remote (United States) • 5+ years exp
Python
Go
SQL
Ruby
Ruby on Rails
Databases
MySQL
LookML
Google BigQuery
AI/ML
dbt
DevOps
Terraform
GCP
CI/CD
Kubernetes
Argo Workflows
Google GKE
Google Cloud Run
IAM
Analytics
Looker
Apply
≈ $64k – $144k per year (Estimated) • Remote (Canada) • 3+ years exp • Canada
Python
JavaScript
Prompt Engineering
LLM
LLM Guardrails
DevOps
Rest API
Git
Apply
$60k – $100k per year • In office • 6+ years exp • Seoul
Python
Go
JavaScript
Java
Node JS
Terraform
GCP
Azure
AWS
Kubernetes
Incident Management
Apply