Help Scout tech stack
Help Scout builds mostly with JavaScript, Kotlin, PHP, TypeScript. Its stack also includes AWS, Apache Kafka, ClickHouse, ElasticSearch. JavaScript is named in 4 of the 9 job postings Help Scout published in the last 12 months (44%). Counted by Alion from the job postings of Help Scout, updated Oct 15, 2026.
What programming languages does Help Scout use?
JavaScript is named in 44% of job postings at Help Scout, followed by Kotlin (44%), PHP (44%), TypeScript (33%).
What frameworks and libraries does Help Scout use?
Flink is named in 44% of job postings at Help Scout, followed by React.js (33%).
What databases does Help Scout use?
ClickHouse is named in 44% of job postings at Help Scout, followed by ElasticSearch (44%), MySQL (44%), PostgreSQL (44%).
What cloud and platforms does Help Scout use?
AWS is named in 44% of job postings at Help Scout, followed by Apache Kafka (44%), GitHub (44%), RabbitMQ (44%).
What developer tools does Help Scout use?
Claude Code is named in 33% of job postings at Help Scout, followed by Copilot (33%), Cursor (33%).
What AI and ML technologies does Help Scout use?
LLM is named in 44% of job postings at Help Scout.
LLM
4 44%
Which engineering practices does Help Scout ask for?
AI Agents is named in 56% of job postings at Help Scout, followed by LLM Guardrails (33%), Context Engineering (22%), Embeddings (22%).
AI Agents
5 56%
Embeddings
2 22%
RAG
2 22%
What does each Help Scout team work with?
The technologies each team's postings require most often, with the number of postings that require them.
Product
5 postingsHow does your stack fit Help Scout?
How modern is the Help Scout stack?
Help Scout scores 82 out of 100 (Cutting-edge). The score averages how current each technology in the stack is and adds weight for AI adoption. AI technologies in the stack: 1; legacy ones: 0.
How common is the Help Scout stack in its industry?
Share of the 117 companies in the same industries, whose stack Alion knows, that use each technology.
Companies with a stack like Help Scout
Questions about the Help Scout tech stack
What programming languages does Help Scout use?
The languages named in Help Scout job postings are JavaScript (44%), Kotlin (44%), PHP (44%), TypeScript (33%), as a share of the 9 postings of the last 12 months.
Does Help Scout use Flink?
Yes. Flink is named in 4 of 9 job postings (44%) and required in 3 of them.
What cloud and platforms does Help Scout use?
The cloud and platforms named in Help Scout job postings are AWS (4), Apache Kafka (4), GitHub (4) (postings in brackets).
What skills do you need for a Product job at Help Scout?
Product postings at Help Scout most often require Copilot (3), AWS (2), Apache Kafka (2), Claude Code (2), out of 5 postings in the last 12 months.
Is the Help Scout tech stack changing?
No new technology has appeared in Help Scout job postings in the last six months.
How modern is the Help Scout tech stack?
Help Scout scores 82 out of 100 (Cutting-edge). The score averages how current each technology in the stack is and adds weight for AI adoption. AI technologies in the stack: 1; legacy ones: 0.
How does Alion know the Help Scout tech stack?
Alion reads every job posting Help Scout publishes and tags the technologies each one names. The figures on this page count the 9 postings of the last 12 months and were updated on Oct 15, 2026.
Method and citation
Alion reads every job posting the company publishes and tags the technologies each one names. Shares count the postings of the last 12 months, open and closed; the company's own products are counted apart. How we count
Alion, "Help Scout tech stack: 25 technologies from 9 job postings", as of Oct 15, 2026. https://alion.io/company/help-scout/technologies