Associate Engineer- Desktop Support

3i Infotech • Financial Software & Embedded Finance • IT Outsourcing & Dedicated Teams • 2 days ago
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Salary
≈ $12k – $31k per year (Estimated)
Location
In office (Tirupati)
Seniority
Junior

Confirmed on the employer's own hiring board on Sep 25, 2026. First seen by Alion on Sep 2, 2026.

Overview
Company
Impact
Profile match

3i Infotech

Headquartered in Navi Mumbai, India, 3i Infotech is a global IT services and enterprise software enterprise. Originally established as an IT spin-off of ICICI Bank, the company provides proprietary IP-based software platforms - including core insurance, asset management, and anti-money laundering solutions - alongside custom application development, cloud migration, BPO services, and IT infrastructure management. Operating across North America, the Middle East, Asia-Pacific, and South Asia, it enables clients across banking, financial services, insurance, healthcare, and manufacturing to accelerate digital transformation and streamline back-office operations.
3i-infotech.com • HQ: Navi Mumbai, India • Business Process Outsourcing (BPO) • Cloud Consulting & Migration • IT Outsourcing & Dedicated Teams • Financial Software & Embedded Finance • IT Consulting & Digital Transformation • 1001-5000 employees • Est. 1993
Tech stack of 3i Infotech

Key Responsibilities:

  • Provide first-level technical support to end-users (onsite/remote)
  • Install, configure, and troubleshoot desktops, laptops, printers, and peripherals
  • Handle operating system issues (Windows 10/11, basic Linux/Mac knowledge is a plus)
  • Manage user accounts, password resets, and access issues (Active Directory)
  • Support basic network connectivity issues (LAN/Wi-Fi/VPN)
  • Install and configure standard applications (MS Office, Outlook, Teams, etc.)
  • Log and track incidents using ticketing tools and ensure timely resolution
  • Coordinate with L2/L3 teams for complex issues
  • Maintain IT asset inventory and documentation
  • Ensure compliance with IT policies and security guidelines
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