Engineer - Desktop Support

3i Infotech • Financial Software & Embedded Finance • IT Outsourcing & Dedicated Teams • 1 day ago
Apply now
Similar jobs
815,977open jobs
52,521companies
131,724added this week
Browse all
Salary
≈ $12k – $30k per year (Estimated)
Location
In office (Bengaluru)
Seniority
Junior · 2+ years exp

Confirmed on the employer's own hiring board on Sep 25, 2026. First seen by Alion on Sep 2, 2026.

Overview
Company
Impact
Profile match

3i Infotech

Headquartered in Navi Mumbai, India, 3i Infotech is a global IT services and enterprise software enterprise. Originally established as an IT spin-off of ICICI Bank, the company provides proprietary IP-based software platforms - including core insurance, asset management, and anti-money laundering solutions - alongside custom application development, cloud migration, BPO services, and IT infrastructure management. Operating across North America, the Middle East, Asia-Pacific, and South Asia, it enables clients across banking, financial services, insurance, healthcare, and manufacturing to accelerate digital transformation and streamline back-office operations.
3i-infotech.com • HQ: Navi Mumbai, India • Business Process Outsourcing (BPO) • Cloud Consulting & Migration • IT Outsourcing & Dedicated Teams • Financial Software & Embedded Finance • IT Consulting & Digital Transformation • 1001-5000 employees • Est. 1993
Tech stack of 3i Infotech
Role Overview

We are looking for a Desktop Support Engineer with 2-5 years of experience to provide technical support for end-user systems, hardware, and software. The candidate will be responsible for troubleshooting, maintaining IT infrastructure, and ensuring smooth day-to-day operations.

Key Responsibilities

Provide L1/L2 technical support for desktops, laptops, and peripherals

Install, configure, and troubleshoot Windows OS (Windows 10/11)

Handle hardware issues (desktops, laptops, printers, scanners)

Manage Active Directory (AD) - user creation, password reset, access management

Support MS Office / Microsoft 365 applications

Configure and troubleshoot Outlook, Teams, OneDrive

Basic troubleshooting of network issues (LAN/WAN, VPN)

Handle ticketing tools (ServiceNow, Remedy, Jira, etc.)

Perform software installations, upgrades, and patching

Manage asset inventory and documentation

Provide remote and on-site support to users

Ensure adherence to SLA and IT policies

Required Skills

Strong knowledge of Windows Operating Systems

Experience with Active Directory & Group Policies

Knowledge of Microsoft Office 365 Suite

Understanding of networking basics (IP, DNS, DHCP)

Experience with ticketing tools

Basic knowledge of VPN and remote desktop tools

Good troubleshooting and problem-solving skills

Excellent communication and user-handling skills

Preferred / Nice-to-Have Skills

Experience with Mac OS support

Knowledge of Intune / SCCM

Basic understanding of ITIL framework

Exposure to Azure AD

Certification like CompTIA A+, ITIL Foundation

Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
815,977 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Create a free account Continue with Google
Free forever. No card. Under a minute.

Your match

How well do you fit this role?
Two answers are enough for a real match. No account needed.
Check my fit
Answers stay in this browser until you create an account.

Recommended for you based on this role

Support
Similar stack
Same company
Bengaluru
Application Support I 1 month ago
≈ $12k – $31k per year (Estimated) • Hybrid • Full-Time • Bachelor's Degree • Noida
SQL
AI/ML
Prompt Engineering
Management
Microsoft Office
Apply
IT Coordinator 7 hours ago
≈ $9.5k – $25k per year (Estimated) • In office • Full-Time • 2+ years exp • Ahmedabad
Apply
Helpdesk Executive 7 hours ago
≈ $11k – $29k per year (Estimated) • Hybrid • Full-Time • 1+ year exp • Bachelor's Degree • Amravati
DevOps
Incident Management
Windows
Cybersecurity
Active Directory
Management
Jira
ServiceNow
ITIL
Service Desk
Microsoft Office
Apply
≈ $12k – $31k per year (Estimated) • In office • 2+ years exp • Bachelor's Degree • Bengaluru
SQL
DevOps
Jenkins
TeamCity
Octopus Deploy
GitHub
Linux
Windows
Unix
Management
Confluence
Apply
≈ $18k – $43k per year (Estimated) • In office • Full-Time • 4+ years exp • Noida
DevOps
Splunk
Ansible
VMWare
Incident Management
Linux
Management
ITIL
Apply
In office
Python
JavaScript
Node JS
AI/ML
NLP
OpenAI
DevOps
Rest API
Azure
CI/CD
AWS
SLI/SLO/SLA
Management
ServiceNow
Outlook
Microsoft Teams
ITSM
Service Desk
Apply
≈ $83k – $175k per year (Estimated) • In office • Full-Time • 5+ years exp • Bachelor's Degree • Plantation
Management
Outlook
Microsoft Office
Apply
Project manager 1 day ago
$17k – $21k per year (net) • Remote (EAEU) • Full-Time • 2+ years exp • Kazan
PHP
1C
PHP
Magento
Bitrix
Management
Confluence
Jira
Google Workspace
Microsoft Office
Apply
≈ $23k – $50k per year (Estimated) • In office • 3+ years exp • Master's Degree • Moscow
SQL
DevOps
SLI/SLO/SLA
Apply
Operations Manager 1 day ago
$66k per year • Equity • In office • Full-Time • Vienna
Management
Outlook
Microsoft Office
Apply
≈ $19k – $44k per year (Estimated) • In office • 3+ years exp • Bachelor's Degree • Bengaluru
Python
Bash
Perl
DevOps
SLURM
HPC
Linux
Unix
DNS
Apply
≈ $23k – $52k per year (Estimated) • In office • 6+ years exp • Navi Mumbai
Apply
≈ $16k – $37k per year (Estimated) • In office • 3+ years exp • Mumbai
PowerShell
DevOps
Splunk
IAM
Linux
Windows
Cybersecurity
CyberArk
IBM QRadar
BeyondTrust
Delinea
Active Directory
LDAP
SIEM
Apply
≈ $19k – $44k per year (Estimated) • In office • 3+ years exp • Bachelor's Degree • Mumbai
DevOps
Incident Management
SLI/SLO/SLA
Windows
TCP/IP
DNS
DHCP
VPN
Wi-Fi
Cybersecurity
Active Directory
Management
Jira
ServiceNow
Outlook
Microsoft Office
Apply
In office • Mumbai
DevOps
Linux
Windows
VPN
Wi-Fi
Cybersecurity
Active Directory
Management
Outlook
Microsoft Office
Apply
≈ $28k – $79k per year (Estimated) • In office • Full-Time • 10+ years exp • Bachelor's Degree • Bengaluru
DevOps
Azure
AWS
Cloudflare
SLI/SLO/SLA
DNS
DHCP
VPN
BGP
OSPF
Cybersecurity
Zero Trust
Management
ITIL
Apply
In office • Full-Time • Bengaluru
Databases
SAP HANA
Management
ITIL
Apply
≈ $30k – $80k per year (Estimated) • In office • Bengaluru
Apply
≈ $26k – $58k per year (Estimated) • In office • 7+ years exp • Master's Degree • Bengaluru
Apply
≈ $51k – $105k per year (Estimated) • In office • 12+ years exp • Master's Degree • Bengaluru
Databases
Snowflake
Databricks
AI/ML
AI Agents
DevOps
Terraform
Azure
CI/CD
AWS
Analytics
Informatica
Apply
See all jobs
This is one of many
815,977 more open roles from verified company boards, updated every day.
Browse all jobs Get matched roles