Assistant Hotel Manager (m|f|x)

A-ROSA is the pioneer of experiential city trips along the most beautiful rivers in Europe. With over 800 employees and a fleet of fifteen premium-vessels, we offer our guests a comfortable alternative to the classic city trip.

At A-ROSA, we workWITH PASSION because for us, our job is more than just a profession. We treat everyone WITH RESPECT, as everyone deserves appreciation. We act WITH DEPENDABILITY because colleagues and guests can rely on us. We commitWITH A RESPONSIBLE ATTITUDE to ensure that the world remains beautiful in the future. We approach our workWITH IDEAS, as all of us have creative contributions that drive us forward.

Your Tasks

• Acting as the deputy for the Hotel Manager during absences and supporting in administrative and operational tasks.
• Serving as the host on board and during events.
• Controlling and optimizing service processes in all hotel areas.
• Ensuring smooth onboard operations and overseeing F&B orders, as well as the delivery and inventory of non-food items.
• Identifying and nurturing talent within the team and supporting their development into leadership roles.
• Contributing to revenue and cost control and working on the optimization of onboard revenues.

Your Benefits

• The most beautiful destinations in Europe with "Overnights"
• Time to explore destinations with free days on board
• International working environment
• Swiss employment contract
• Health, accident, and pension insurance
• Outside cabin with natural light
• No costs for uniform or visa
• Discounted travel for employees and relatives
• Various training and development opportunities
• Attractive career advancement opportunities
• Organization of travel to and from the ship

Your Profile

• Successfully completed vocational training in the hotel industry and proven leadership experience.
• At least two years of professional experience in a comparable position or as a departmental manager.
• Knowledge of Fidelio Cruise and Microsoft Office is desirable.
• Very good language skills in German and English.
• Experience on river or ocean-going ships is an advantage.
• Strong leadership qualities and teamwork skills.
• Excellent organizational skills and attention to detail.
• Strong communication skills and customer orientation.
• Proactive problem-solving skills and decisiveness.