Engineering Manager - Observability

Join a globally diverse team that both builds and finds best-of-breed tools to bring critical Observability services to all of Adobe. Our team embodies DevOps, as our responsibilities range from crafting new tools and UIs to maintaining and supporting one of the largest logging deployments in the industry, in partnership with other observability tools.

We’re a close-knit team dedicated to providing a robust platform, supporting both Adobe’s engineering teams and each other. We need an experienced Engineering Manager to lead this team, grow its talent, and drive Adobe’s observability strategy forward.

If you enjoy building high-performing teams and solving complex tasks where it’s easy to draw a line from your team’s efforts to real accomplishments, come talk to us.

Job Requirements

• 10+ years of experience with distributed applications at scale in public and/or private cloud, including 3+ years managing engineering teams
• Experience leading teams that architect and implement large-scale Observability platforms
• B.S. degree in Computer Science or related technical field
• Proven ability to hire, develop, mentor, and retain engineering talent in a diverse and distributed team environment

Must Have

• Track record of leading teams operating internally hosted logging systems like Splunk, ClickHouse, Loki, Elastic, supporting clients and improving environment performance and stability
• Demonstrated ability to drive ingestion cost optimization across a team through data-driven analysis, pipeline guardrails, and direct engagement with customer engineering teams to reduce unnecessary log volume
• Strong understanding of OpenTelemetry - including collector configuration, pipelines, and instrumentation - and the ability to guide a team executing Adobe’s OTel-native observability strategy
• Experience setting technical direction for AI agent development and integrating AI workflows into large-scale deployments; ability to steer teams building AI-assisted workflows that surface actionable insights from large log datasets and automate routine user interactions
• Experience overseeing distributed environments with thousands of users
• Familiarity with languages like Go and Python sufficient to provide technical leadership, review architecture, and guide engineers building integrations and applications for large-scale Observability environments
• Experience guiding the design and implementation of systems for fault tolerance, scalability and stability
• Experience leading teams that develop, deploy and run distributed applications on cloud platforms, including container and orchestration technologies (Docker, Kubernetes)
• Ability to establish and manage on-call coverage across a multi-tool observability stack, ensuring the team can triage and resolve issues across platforms
• Accountable for the highest level of up-time and Quality of Service to Adobe’s customers through operational excellence
• Experience defining service level objectives and service level indicators to represent and measure service quality
• Knowledge of (public and/or private) cloud deployments
• Partner with SRE and Engineering/Product leadership to drive critical initiatives and align roadmaps
• Experience overseeing the design and maintenance of production monitoring systems
• Ability to coordinate resolution of performance and stability issues using a wide variety of tools
• Excellent communicator in and across teams, driving projects and people to successful outcomes
• Impacts the organization through ownership of technical direction, strategic decisions, and team planning
• Responsible for performance management, career development, and headcount planning for the team

Good to Have

• Experience guiding teams evaluating and prototyping alternative storage/processing backends (e.g., ClickHouse, Loki) as part of a longer-term platform cost reduction and scalability strategy
• Experience with other Observability tooling like Grafana, Cortex, and Tempo
• Familiar with a variety of cloud security and automation concepts, practices and procedures
• Champion the DevOps/SRE approach across the organization
• Experience managing budgets, vendor relationships, and cross-organizational stakeholder communication

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected].

AI Use Guidelines for Interviews:

Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.