Contact Centre Agent
Confirmed on the employer's own hiring board on Nov 11, 2026. First seen by Alion on Nov 2, 2026.
Introduction
Business Unit: Altron FinTech
Location: Johannesburg
Employment Type: Permanent
Required Tasks
Working knowledge of Banking systems or cash loan industry advantageous
Fluency in English and one additional language is mandatory.
Must be able to read, write and display high levels of interpretation and understanding.
Other additional languages will be an advantage.
Time management is essential.
Strong oral and written communications skills.
Must have an excellent telephone manner and customer service ethic.
Organisational and prioritisation skills.
Technology and system savvy.
Basic computer & Microsoft Windows knowledge.
Numeracy skills.
Proven track record of being analytical.
Ability to work in a fast-paced environment whilst still maintaining high levels of accuracy.
Ability to maintain supreme levels of ethical behaviour and confidentiality.
Ability to multi-task extensively.
Ability to identify opportunities for improvement.
Requirements
Matric is required.
A+ / N+ or a similar technical qualification is required.
1 - 2 Years Call Centre experience required
Financial Services experience will be an added advantage.
SQL & Power BI is advantageous