Orders Coordinator (Hybrid: Angeles)
Confirmed on the employer's own hiring board on Oct 27, 2026. First seen by Alion on Oct 22, 2026. Cloudstaff scores B on the Alion truth index.
Position Summary
- The Orders Coordinator processes customer orders accurately and efficiently while providing outstanding customer service. The role ensures orders are fulfilled on time, customer enquiries are resolved promptly, and internal processes continuously improve to support operational excellence.
Key Responsibilities
- Process customer orders and amendments accurately and within agreed timeframes.
- Allocate stock correctly and coordinate order fulfilment.
- Investigate and resolve customer order enquiries and discrepancies.
- Provide customers with updates on order status, delivery dates, stock availability, and pricing.
- Liaise with Sales, Warehouse, Purchasing, and Logistics teams to ensure smooth order processing.
- Review freight invoices and identify discrepancies.
- Maintain accurate order records and documentation.
- Assist in developing and maintaining Standard Operating Procedures (SOPs).
- Identify opportunities to improve systems and processes.
- Complete month-end administration and reporting tasks.
- Communicate proactively with customers and internal stakeholders to ensure expectations are met.
Qualifications
- Experience working with logistics or supply chain processes is desirable.
- Success in the Role: Success is measured by accurate order processing, fast response times, high customer satisfaction, strong communication, and a commitment to continuous improvement.
Perks and benefits
Comprehensive health and life insurance starting on your 16th day of employment, including coverage for one free dependent
Flexible leave credits that can be used for vacation, emergencies, and sick leave
Exciting Mid-Year Parties with giveaways and cash prizes!
Endless opportunities for career advancement
We set you up for success with a company-provided PC/laptop and fiber internet connection
Tech-on-Wheels support
Join our CS Social Clubs and Special Interest Groups to connect with colleagues
International career growth and networking opportunities
Unlimited cash incentives for successful referrals
In-house psychiatrist available to support employees' well-being
Become part of the Employee Share Units program
Cloudstaff Dream Points - redeemable for useful items like appliances, kitchen gadgets, and more
CLOUDSTAFF: BUILD YOUR CAREER, ANYWHERE
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
WHY CLOUDSTAFF IS THE #1 WORKPLACE?
- Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
- Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
- Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.