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Salary
≈ $13k – $29k per year (Estimated)
Location
Hybrid (Bogotá, Colombia)

Confirmed on the employer's own hiring board on Oct 25, 2026. First seen by Alion on Feb 17, 2026. Cloudstaff scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Cloudstaff is a Philippine outsourcing company providing offshore teams for technology, finance and creative work. It operates large delivery campuses in Clark and other Philippine cities. The company serves clients in Australia, the United States and Europe.

This role is a CS Everywhere - Work from Home setup with unlimited access to Cloudstaff Offices when you need it. CS Everywhere includes Fiber Internet, Backup Internet, UPS, PC/Laptop. Ability to use the office when there are Internet or power issues. Pop in and have a coffee with teammates.

We are currently seeking a highly skilled and dedicated QME Scheduling Clerk to join our team. In this role, you will play a vital part in our Worker’s Compensation Medical Department by collaborating with the Manager and providing essential support in scheduling appointments, engaging with clients, and ensuring effective communication throughout the treatment process.

The ideal candidate for this position embodies a strong work ethic and possesses excellent interpersonal skills. You will be comfortable engaging with clients and providing them with the necessary guidance and support, while also thriving in a detail-oriented and fast-paced environment. By demonstrating your exceptional organizational abilities, attention to detail, and adaptability, you will contribute to the smooth coordination of medical care plans for our valued clients.

The QME Scheduling Clerk will have the following responsibilities:

  • Effective Communication and Collaboration
  • Scheduling Appointments
  • Sends out notices to all parties
  • Confirms client can attend the medical appointment
  • Handles requests for transportation or accommodation
  • Client Communication
  • Data Entry
  • Complex Case Troubleshooting
  • Document Management

Qualifications

  • Minimum B2+ English Level
  • Shift Hours: Monday - Friday, 9:00am - 6:00pm Pacific Standard Time
  • Prefer Legal Back ground or health care
  • No bonuses included
  • Customer Service Skills
  • Adaptability
  • Work Ethic
  • Teamwork Skills
  • Attention to Detail
  • Strong Communication skills
  • Only USA Holidays

Perks and benefits

Comprehensive Legal Benefits

As part of your contract, we ensure all legally mandated benefits are covered-because your well-being is our priority! Here's what you can count on:

Health Insurance (EPS)

Pension Coverage

Severance Pay (Cesantías)

Family Compensation Fund (CCF)

Occupational Risk Insurance (ARL)

Exclusive Perks That Go Beyond

We believe in giving more than just the basics. With us, you’ll enjoy:

Premium Health Insurance (Prepagada)

Life Insurance, starting from your 16th day with us.

Flexible Work Setup options-Hybrid, On-site, or Remote. (This can change according to the role you are applying to)

Access to the CloudStaff Dream Points Program.

Exciting Growth Opportunities to fuel your career aspirations.

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