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Salary
≈ $5.5k – $12k per year (Estimated)
Location
In office (Noida)
Seniority
Junior

Confirmed on the employer's own hiring board on Nov 11, 2026. First seen by Alion on Oct 14, 2026. Digitide Solutions scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Digitide Solutions is an IT services and business process management company headquartered in Bengaluru, delivering cloud, cybersecurity, data and AI, digital engineering, ERP and low-code services together with customer experience, collections, finance and accounting and HR outsourcing. Formed out of the technology and BPM businesses of Quess Corp, it employs about 55,000 associates across 40 locations in five countries and serves over 500 enterprises in banking, insurance, healthcare and manufacturing. Most openings are for customer service and support associates, sales and branch operations executives, collections team leaders and trainers, with some engineering and architect roles.

Responsible for the day-to-day operations, monitoring, maintenance, troubleshooting, and support of data center infrastructure. The engineer will ensure high availability, reliability, security, and smooth functioning of servers, network devices, storage, backup systems, and other critical IT infrastructure.

  • Monitor data center infrastructure, servers, network devices, storage, and critical systems.
  • Perform installation, configuration, troubleshooting, and maintenance of servers and IT equipment.
  • Handle Windows/Linux server administration and basic troubleshooting.
  • Monitor CPU, memory, disk utilization, system health, and capacity.
  • Perform server patching, firmware upgrades, and preventive maintenance.
  • Manage backup and restore activities and troubleshoot backup failures.
  • Coordinate with network, security, storage, application, and OEM teams for incident resolution.
  • Handle hardware replacement, device installation, rack/stack, cabling, and asset management.
  • Monitor alerts through DCIM/NMS/monitoring tools and ensure timely incident resolution.
  • Follow ITIL processes for Incident, Problem, Change, and Request Management.
  • Maintain SOPs, operational checklists, shift handover reports, and infrastructure documentation.
  • Support audits and ensure compliance with security and data center policies.
  • Participate in planned maintenance, DR activities, and emergency troubleshooting.
  • Provide 24×7 support through rotational shifts, if required
  • ITIL Foundation
  • Microsoft / Linux certification
  • VMware VCP
  • CCNA
  • Data Center/Infrastructure-related certification
  • Graduate
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