Systems Administrator
Overview
Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.
Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.
Responsibilities
As a Systems Administrator, you will provide administration, operation, maintenance, and security support for information systems supporting the Print and Media Distribution Division (PMDD). You will manage Windows-based servers, workstations, virtual environments, applications, and network-connected devices while ensuring system availability, performance, and compliance with Department of Defense (DoD) cybersecurity requirements. Responsibilities include supporting Risk Management Framework (RMF) activities such as vulnerability management, security control implementation, continuous monitoring, audit support, and maintaining required cybersecurity documentation to help ensure systems remain compliant and authorized to operate. In assuming this position, you will be a critical contributor to meeting Empower AI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. This position is located in St. Louis, Missouri; relocation assistance, while not guaranteed, may be available. An active Secret clearance is required.
Highlights of Responsibilities:
- Administer, maintain, and support Windows servers, workstations, laptops, tablets, printers, virtual machines, and associated IT infrastructure supporting the U.S. Army Print and Media Distribution Division (USAPMDD).
- Configure, deploy, monitor, and maintain VMware ESXi, vCenter, virtual servers, and supporting virtualization technologies.
- Manage Active Directory user accounts, group memberships, organizational units, Group Policy Objects (GPOs), and authentication services to support secure system operations.
- Create, manage, and support user accounts and administrative functions within Army Microsoft 365 (A365) and related enterprise services.
- Monitor and manage server file shares, access controls, backups, audit logs, and system performance to ensure operational availability and data integrity.
- Install, configure, test, patch, upgrade, and maintain operating systems, applications, firmware, and hardware components in accordance with established configuration management processes.
- Troubleshoot and resolve hardware, software, network, printer, VoIP, and end-user technical issues; coordinate with internal and external support organizations to restore services and resolve outages.
- Support technology refresh initiatives by installing, migrating, upgrading, and decommissioning end-of-life equipment and systems.
- Open, manage, and coordinate support cases with vendors and service providers, including Microsoft, VMware, Cisco, DISA, NETCOM, and other stakeholders as required.
- Document system configurations, maintain network and infrastructure diagrams, track system changes, and support Change Control Board (CCB) activities.
- Implement and maintain cybersecurity controls in accordance with the Risk Management Framework (RMF), DoDI 8500.01, DoDI 8510.01, NIST SP 800-53 Rev. 5, and applicable Department of Defense cybersecurity requirements.
- Develop, maintain, and update RMF documentation and artifacts, including system diagrams, configuration documentation, Plans of Action and Milestones (POA&Ms), security procedures, and supporting authorization packages.
- Perform Security Technical Implementation Guide (STIG) and Security Requirements Guide (SRG) reviews; create and maintain STIG checklists; document mitigations; and ensure systems remain compliant with applicable security requirements.
- Conduct vulnerability assessments and compliance reviews using ACAS/Nessus, SCAP Compliance Checker (SCC), STIG Viewer, and related cybersecurity tools; analyze results and coordinate remediation activities.
- Review, test, and apply security patches, firmware updates, vulnerability remediations, and cybersecurity directives to maintain system security and compliance.
- Maintain eMASS records and supporting cybersecurity documentation; track vulnerability findings, corrective actions, and POA&M items to support continuous monitoring and compliance activities.
- Support Assessment and Authorization (A&A) activities, cybersecurity inspections, audits, and security control assessments by preparing required documentation, system inventories, and technical artifacts.
- Evaluate proposed system changes, hardware, software, and network enhancements for security impacts and compliance with RMF requirements.
- Support incident response, contingency operations, backup and recovery activities, and cybersecurity investigations to ensure mission continuity and system resiliency.
- Prepare and deliver status reports, document completed work, and provide technical briefings and recommendations to government stakeholders as required.
Qualifications
Requirements:
Active Secret security clearance required.
Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, or a related field, or an equivalent combination of education and relevant experience.
CompTIA Security+ certification required (DoD 8570/8140 compliant), or a higher-level certification such as CASP+ (SecurityX) or CISSP.
Minimum of 2 years of experience in cybersecurity, information assurance, system administration, IT operations, or a related technical field.
Experience supporting and administering Windows-based information systems, implementing security controls, and maintaining compliance with cybersecurity requirements is preferred.
Physical Requirements:
- Sitting for long periods
- Standing for long periods
- Ambulate throughout an office
- Ambulate between several buildings
- Stoop, kneel, crouch, or crawl as required
- Travel by land or air transportation 25 %
About Empower AI
All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.
If hired for this position, the base salary range would be within the range provided. The base salary range represents the anticipated low and high end of the salary range for this position. Actual salaries may vary based on various factors including but not limited to work location, skills, experience, gov con contractual requirements, and performance. The range listed is just one component of Empower AI's total compensation package for employees.