Customer Support Specialist (Lithuanian)
Confirmed on the employer's own hiring board on Nov 1, 2026. First seen by Alion on Sep 16, 2026.
About ESTO
Founded in 2017, we are a fast-growing fintech company on a mission to make shopping and financial decisions effortless. By combining smart technology with customer-first thinking, we enable people to pay flexibly and businesses to grow faster.
As a team, we value ambition, ownership, and constant improvement. We move fast, think big, and build solutions that make a real impact on everyday lives.
About the role:
Love solving problems fast and keeping customers happy? Ready to guide ESTO customers every step of the way?
Join our team and be the voice that turns questions into loyalty.
Salary: €1,500-€1,800 gross per month, plus bonuses.
What You’ll Do:
B2C sales to our existing customer base (cold + warm leads)
Hit and exceed sales targets
Customer service via phone, e-mail, chat
Share feedback and insights on areas for improvement
Contribute input on sales pitches
Cover for colleagues in the same department during vacations, across other task lines
What We Expect:
Fluent in Lithuanian (C2), proficient in English (B2) - written and spoken
1+ year of B2C sales experience with a proven track record
Strong multitasker, comfortable juggling priorities
Nice to have
Consumer lending experience is a plus
Why You'll Love Working Here
- 20 days annual leave + public holidays + your birthday off, always
- Hybrid work with flexible hours
- Paid sick leave + 3 wellbeing days
- Modern, pet-friendly office in the heart of Vilnius
- Fully stocked kitchen: snacks, fruit & drinks
- Collaborative, multicultural team
- Regular events & offsites
- Room to bring ideas and make real impact
Equal Opportunity Employer
We value diversity and inclusion, and we're committed to a workplace where everyone feels welcome, has equal opportunities, and is treated fairly.