Case Coordinator

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.

Join our Immigration Team as a Case Coordinator located in our Atlanta, Center for Excellence office.

We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client-focused mindset and an initiative-taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you are someone who demonstrate initiatives, adaptability, and innovation, we invite you to join our team.

This role will be based in our Atlanta office, on an in-office basis. Regular in-office presence is required for day-to-day operations, as well as for team meetings, training opportunities, and relationship building. This role reports to the Practice Group Manager.

Position Summary:

Greenberg Traurig currently has an employment opportunity for an administrative role of Case Coordinator in the Immigration Practice Group. We are a highly collaborative group. Our attorneys, paralegals, and staff work closely together in a fast-paced environment to prepare a high volume of business immigration applications. Candidate should also be flexible to work overtime as needed.

Key Responsibilities:

• Updates information and upload documents into an immigration case management system
• Assists attorneys or paralegals with case initiation
• Maintains, updates and organizes client files, assist in drafting immigrant and non-immigrant visas
• Updates and maintains reports assigned, monitors immigration expiration dates
• Manages caseload, and processing and distributing of essential documents
• Processes incoming and outgoing correspondences
• Assists with other department activities as needed, and performs additional duties and responsibilities as assigned

Qualifications:

Skills & Competencies

• High attention to detail, outstanding organizational skills and the ability to manage time effectively
• Position also requires the ability to work under pressure to meet strict deadlines, effectively prioritize multiple tasks
• Candidate must be a self-starter who can work independently with minimal supervision
• Strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills
• Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation

Education & Prior Experience

• Bachelor’s Degree preferred
• Minimum of 1 year of experience desired, customer service experience a plus

Technology

• Computer proficiency in Windows-based software and Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook
• Demonstrates a basic understanding of artificial intelligence (AI), including core capabilities, limitations, and importance of data privacy, accuracy, verification, and ethical considerations within a professional services environment
• Familiarity with or willingness to learn AI platforms (e.g., Microsoft Copilot, ChatGPT, or similar tools) and incorporate them responsibly into day-to-day workflows to enhance daily work tasks as appropriate and/or directed
• Proactive approach to learning and adapting to emerging AI and related technologies and contributes to a culture of innovation

Physical Requirements:

• While performing the duties of this job, the employee is occasionally required to move from workstation or desk throughout the work area to work independently or with a team to meet with colleagues or supervisor and retrieve work assignments.
• This position may also be sedentary and require the employee to sit for extended periods of time.
• Requires manual dexterity to use a phone, enter data into a computer, handle objects, and use office equipment.

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.