Senior Paid Media Account Manager (Social Search) (CPT Hybrid) (UK Hours)

Senior Paid Media & Account Manager (Social & Search) (CPT Hybrid) (UK Hours)

Media/Marketing/Sales

Cape Town - Western Cape - South Africa

ENVIRONMENT:

A dynamic UK-based Digital Marketing Platform has an exciting opportunity for someone with a product-led mindset and a background in Paid Media to be its next Senior Paid Media & Account Manager. You will take full ownership of a number of Paid Media accounts across various verticals & platforms, lead on client contact, reporting, strategy, road mapping and account execution for your clients. You would also carry out campaign execution & optimisation, with the support of more junior team members. The successful candidate must have 5+ years hands-on Paid Media experience across Google Ads, Meta Ads, and ideally TikTok Ads or other social platforms and 2+ years experience managing and developing teams. You will also need a proven track record of managing a portfolio of clients and delivering performance at or above targets.

DUTIES:

Performance & Strategy -

• Oversee and guide client performance across a portfolio of campaigns, ensuring delivery against company and client targets.
• Develop tailored optimization strategies, media plans, and audits going beyond standard templates to include unique insights.
• Continually assess client results, proactively identifying opportunities, risks, and strategic improvements.
• Lead case study production for the team, ensuring accuracy and alignment with the companys brand strategy.

Team Leadership & Development -

• Mentor and coach Account Managers and junior team members, sharing best practices and fostering a culture of continuous improvement.
• Proactively identify team members strengths and weaknesses, assigning opportunities to maximise performance.
• Ensure the team consistently meets or exceeds targets, addressing underperformance constructively and effectively.
• Promote reflection and learning across the team - encouraging ownership of performance reviews, retrospectives, and process improvements.
• Confidently manage people's challenges, ensuring a cohesive and collaborative team atmosphere.

Client & Business Leadership -

• Build and maintain strong, long-term client and partner relationships, fostering loyalty and repeat business.
• Confidently communicate the strategic vision to clients, aligning tactical execution with wider business goals.
• Represent the company at industry events, leveraging your network to strengthen positioning and create opportunities beyond sales.
• Lead business-hosted events and contribute to cross-functional projects with minimal input from senior stakeholders.

Product & Technology -

• Collaborate closely with the tech team on new feature development from briefing through to testing.
• Provide strategic feedback on the platform based on industry changes, client needs, and team experiences.
• Advise on agency tech projects and contribute to implementation plans for new technologies across the wider business.

Leadership Contribution -

• Act as a trusted advisor within the business known for your product knowledge, industry insights, and ability to connect ideas across teams.
• Identify new avenues for the sales and product teams based on client and market feedback.
• Advise senior stakeholders on brand positioning and recommend incremental improvements.
• Ensure effective planning, resourcing, and reporting for all team projects, communicating blockers and risks upwards where necessary.

REQUIREMENTS:

• 5+ Years of hands-on Paid Media experience across Google Ads, Meta Ads, and ideally TikTok Ads or other social platforms.
• 2+ Years of experience managing and developing teams.
• Proven track record of managing a portfolio of clients and delivering performance at or above targets.
• Strong client communication and relationship management skills, with experience leading business reviews and strategic conversations.
• Experience working closely with Tech or Product teams on feature development and implementation.
• Ability to plan, lead, and deliver cross-functional projects with minimal oversight.
• Established industry network, and confidence representing a business externally.
• Advanced skills in Excel/Sheets (or similar) for Data Analysis and Media Planning.
• Fluent English speaker (other languages a bonus).

ATTRIBUTES:

• A proactive, reflective mindset, with the ability to balance hands-on execution and high-level strategic thinking.

Apply for this Job