Software Quality Assurance Engineer (working from office)

Who we are:

Simplicity. Applied.  is more than just a slogan at M2M Services – it’s the driving force behind our global tech leadership. With headquarters in Bulgaria and offices in the United States, our journey is marked by constant growth and transformation.

We are shaping the future of smart security and home automation, creating and developing innovative IoT solutions for the industry.

Our footprint is spread over 50+ countries on 6 continents, serving over 10 000 businesses. And advancing the daily lives of more than 1,5 million end users.

As a team, we foster curiosity, intelligence, proactiveness, and creativity to navigate our way to innovation and progress. 

Who you are: 

You are someone to do what is right, not what is easy. A great team player who understands that creating a product is a shared effort between people who look in the same direction. A smart achiever to constantly aim for efficiency. Someone to do what you do and strive to do it best. A curious explorer, ever ready to take on a new challenge. A proactive self-starter who leads and encourages others to lead. You value personal contact and straight-forward relationships. Working from office is not an issue for you, since you build something meaningful while there. So then, you’re just like every one of us! 

What is your new role:

• Create, execute and maintain detailed, comprehensive and well-structured manual and automated test plans, test cases, scenarios, scripts and procedures.
• Be responsible for the preparation and maintenance of a test environment.
• Learn to train, configure and work with AI agents to support and automate QA activities.
• Collaborate with developers and stakeholders to understand business requirements – review technical specifications and design, and translate them into test cases, maximizing test coverage.
• Document test procedures, make sure they are replicable and in compliance with standards.
• Be responsible for estimating, prioritizing, planning, and coordinating testing activities.

What it takes:

• 2+ years of work experience as automation or manual/automation QA in web-based environment.
• A degree in Information Technology or related fields.
• Good understanding and willingness to implement and follow best quality assurance practices.
• Interest in working with AI agents and willingness to develop skills in training and configuring them.
• Solid knowledge of software QA methodologies and processes.
• Knowledge and understanding of relational databases.
• Experience in testing SOAP and REST APIs, scripting experience, skills with Postman, as well as good understanding of SDLC.
• Experience working with Agile/Scrum principles, values and processes.
• Good communication skills, attention to detail, strong analytical skills.
• Ability to self-manage tasks, prioritize and ensure comprehensive testing coverage without the need of constant oversight;
• Being committed to working from our office to achieve best results, through efficiency, direct communication and good relationships with colleagues.

What it gives:

• being part of a Bulgarian product company and a constantly growing global leader, with a series of international awards in the security field.
• we offer the opportunity to make a great impact on millions of lives, making them better and safer with our in-house developed and built products.
• having the chance to excel in your role or find yourself in another by learning from our solid know-how and best-in-class professionals.
• a year-end bonus (13th salary) and generally, a flexible salary increase policy, based on proactiveness and achievement.
• premium health insurance package for you and your family.
• free parking spot or a greener option, if you’d prefer – a company-covered public transport card.
• monthly food vouchers and several corporate discounts.
• sport venues membership card (Multisport or CoolFit).
• complimentary breakfast, gifts for birthdays, anniversaries, childbirth and holidays.
• and last, but best – our positive company culture and refreshing regular team gatherings, Easter & Christmas parties, as well as annual team-buildings!

Please note, that we just love being all together in our office and provide on-site options only.

If it sounds like we can go well together and do great things, we’d love to hear from you!