Receptionist

The Receptionist is the first point of contact for all visitors, clients, and guests. This role is responsible for creating a welcoming environment, managing front desk operations, directing inquiries, and providing general administrative support to ensure smooth daily office workflows.

Key Responsibilities

Guest Services: Greet and welcome visitors, determine the nature of their business, and direct them to the appropriate person or department.

Communication Management: Answer, screen, and forward incoming phone calls, and handle general email or reception inquiries in a professional, polite manner.

Front Office Operations: Maintain a clean, organized reception area, manage visitor logs, and issue visitor badges where required.

Administrative Support: Assist with scheduling appointments, sorting mail, receiving deliveries, and performing basic clerical duties (data entry, filing, copying).

Requirements

Proven experience as a receptionist, front desk representative, or in a customer-facing support role.

Excellent verbal and written communication skills.

Professional appearance and demeanor with a friendly, service-oriented attitude.

Proficiency with standard office software (Microsoft Office or Google Workspace) and multi-line phone systems.