Manager, Customer / Manufacturing Quality

This is your new job:

• Ensures that changes in his/her assigned area will not result to any quality non-conformities.
• Ensures that no non-conforming units from his/her assigned area leaves the factory and/or reach the customer.
• Ensures customer satisfaction by diligently handling customer requests, feedbacks, and complaints, related to his/her assigned area.
• Makes use and processes signals, data, tools and resources that would help carry out above mentioned responsibilities.
• Interacts with Operators, Technicians and Line QCs, works with cross functional team, liaises with BE counterparts and business groups as needed.
• Accountable for the work responsibilities, career growth and well-being of engineers assigned to his/her area.

This is you:

Educational Background:

• Bachelor’s degree in engineering. Masteral / Doctorate is a plus.
• Six Sigma and/or Project Management certification is a plus.

Minimum work experiences:

• Minimum of 10 years of experience in a semiconductor manufacturing environment.
• Minimum of 4 years supervisory level, with engineers as direct reports.
• Minimum of 4 years as experience as customer and/or manufacturing quality section.
• Minimum of 4 years experience in process engineering. NPI experience is a plus.

Skills & Character sets:

• Strong proficiency in FMEA, SPC, process characterization, and data-driven problem-solving to ensure robust quality performance.
• Results-driven and innovative professional with demonstrated leadership, communication, and teamwork skills.
• Analytical and detail-oriented, with excellent problem-solving ability and risk-based thinking.
• Fast learner who works effectively under pressure and with minimal supervision.
• Proficient in Microsoft Office tools (Excel, PowerPoint, Word, Project). Experienced with analytical platforms such as JMP, Minitab, Spotfire, and Power BI.
• Skilled in data mining and analysis across multiple systems (CMSS, AWACS, eForms, etc.).
• Strong personality, loves challenge and agent of change.

Why work for us:

• Competitive salary and benefits package
• Opportunities for professional development and growth
• A commitment to workplace safety and employee well-being
• An innovative, fast-paced and dynamic work environment

Talent acquisition based on Nexperia vacancies is not appreciated. Nexperia job adverts are Nexperia copyright © material and the word Nexperia® is a registered trademark.

D&I Statement

As an equal-opportunity employer, Nexperia values diversity not just because it is the right thing to do but because diverse teams perform better. We are dedicated to being inclusive, and a proof point of this dedication is that we were the main partner of the very first Dutch Paralympic Team NL House during the Paris 2024 Paralympic Games. Our recruitment process is inclusive and accessible to all, and we consider all applicants fairly, as well as providing a safe work environment and reasonable adjustments where requested.

In addition, we offer our colleagues the possibility to join employee resource groups such as the Pride Network Group or global and local Women's groups. Nexperia is committed to increasing women in management positions to 30% by 2030.