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Salary
$60k – $75k per year
Location
Hybrid (Mississauga, Canada)
Seniority
Senior · 5+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 6, 2026. First seen by Alion on Oct 30, 2026. PointClickCare scores B on the Alion truth index.

Overview
Company
Impact
Profile match
PointClickCare is a Canadian health technology company that provides cloud-based electronic health record and care collaboration software for long-term care, senior living, home health and other post-acute care providers. Its platform covers clinical documentation, billing and revenue management and data exchange with hospitals, health plans and pharmacies, and connects with more than 400 partners through its marketplace. Founded in 2000, it hires software engineers, data analytics engineers and accounts receivable specialists in Canada and the United States. The company is headquartered in Mississauga, Ontario, Canada.

Position Summary:

This role provides senior-level HRIS support, solutions and coverage, ensuring continuity of day-to-day HR systems operations while supporting ongoing HR technology initiatives.

The Sr. HRIS Analyst acts as a trusted HRIS partner to HR, Payroll, and IT, stabilizing current core HR technology operations.

The role provides support for HR transformation efforts, including business process optimization and system readiness for emerging technologies (e.g., SuccessFactors to Workday).

Key Responsibilities:

    HRIS Operations & Module Support

  • Serve as the primary HRIS partner for core HCM modules (primarily SAP SuccessFactors Employee Central, Compensation, Recruiting, Onboarding, Payroll, Talent modules and Learning technologies).
  • Provide hands-on configuration, troubleshooting, and support across the employee lifecycle.
  • Support HR and Payroll teams with issue resolution, data corrections, and system inquiries.
  • Support planning and launch of annual cycles namely Employee Objective Setting, Compensation Planning, template configuration and mass-change file uploads.
  • Provide guidance and system training to administrators, program owners, and other platform users.
  • System Enhancements, Releases & Integrations

  • Manage and execute system changes including configuration updates, releases, enhancements, and integrations.
  • Support HR system integrations and data feeds using middleware or APIs (e.g., Dell Boomi, SAP CPI, file-based integrations).
  • Partner with IT and vendors to resolve defects, manage incidents, and coordinate fixes.
  • Identify new or under-utilized system capabilities, including embedded AI and automation features, to continually improve functionality and user workflows
  • Data Management, Security & Compliance

  • Perform data migration activities, mass uploads, data mapping, and validation.
  • Maintain Role-Based Permissions (RBP), workflow rules, MDF objects, and foundation objects.
  • Conduct data audits, support compliance activities, and ensure data integrity across systems.
  • Testing & Change Support

  • Lead and execute testing activities including SIT, UAT, regression, and end-to-end testing.
  • Support HR-led initiatives such as compensation planning cycles, reporting changes, and process updates.
  • Document changes, processes, and configuration decisions for continuity and audit readiness.
  • Reporting & Insights

  • Support standard and ad hoc reporting across HRIS platforms.
  • Assist with dashboards, audits, and workforce analytics using SuccessFactors reporting and/or Power BI.
  • Partner with HR stakeholders to translate reporting needs into system solutions.
  • Future-State Readiness

  • Contribute to migration preparation activities such as data cleanup, configuration rationalization, and reporting alignment.
  • Other Duties as Assigned

Required Skills & Qualifications:

  • 7+ years of senior HRIS experience in large enterprise environments.
  • Bachelor’s degree in HR, Information Systems, Business, or a related field
  • Strong hands-on experience with SAP SuccessFactors, especially Employee Central, including backend.
  • Workday experience (support, reporting, security, migration activities).
  • Experience with REST APIs, HR system integrations, data feeds, and/or middleware.
  • Proven experience supporting HRIS operations during high-volume, business-critical periods.
  • Strong testing, data validation, and troubleshooting skills.
  • Ability to operate independently with minimal ramp-up.

Preferred Experience:

  • Experience supporting compensation cycles, payroll, or time & attendance integrations.
  • Experience supporting HR transformations or platform transitions.
  • Experience with Python and web services; ServiceNow HR case management exposure.
  • Master's degree preferred but not required.
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