Salary
≈ $27k – $65k per year (Estimated)
Location
In office (Johannesburg)
Seniority
Senior · 5+ years exp
Confirmed on the employer's own hiring board on Oct 25, 2026. First seen by Alion on Oct 21, 2026. SBV Services scores B on the Alion truth index.
Overview
Company
Impact
Profile match
About Us We provide end-to-end cash management solutions for national banks in South Africa, Namibia and Lesotho. 1 Who we are 2 Our Vision 3 Our Mission 4 Our Leadership Team 5 Our Presence With over 39 years' experience, SBV has an unparalleled track record for service excellence.
Description
Network, Server, Storage Virtualisation and Maintenance
- Install, configure and maintain network equipment such as switches, routers, firewalls and Wi-Fi devices, and record configuration details for future operational reference.
- Build and support physical servers and related storage components, including SAN and storage tools, and maintain documentation that reflects deployed configurations.
- Configure, administer, review and optimize, Hypervisor environments and high-availability clusters to support system workloads, validating configuration readiness after changes.
- Coordinate infrastructure adjustments with application, network and database teams whenever infrastructure changes affect dependencies, capturing agreed implementation details.
- Support, Setup, and administration of operating systems e.g., Windows, Ubuntu, Suse, Redhat, Linux.
- Support and administration of cloud service, Private cloud, Azure, AWS.GCP, etc
Container Platforms, Modern Infrastructure & DevOps-Oriented Support
- Support Kubernetes and container-based workloads by assisting with setup, configuration and environment preparation aligned with modern deployment approaches.
- Work with DevOps-aligned technical teams to contribute infrastructure components required for rollout and testing, including preparing evaluation environments.
- Participate in POCs and structured technical tests by helping set up, validate and document environment behaviour during evaluation cycles.
- Capture detailed configuration notes and test observations during infrastructure evaluations and collaborate with project and technical leads when refinements are identified.
Monitoring Configuration, Operational Support & Collaboration with NOC
- Configure monitoring for servers, network devices and other infrastructure components and coordinate with the NOC to align alerting and reporting behaviours with operational practices.
- Work with application and database teams to reflect system behaviour in monitoring configurations and make adjustments when test cycles identify inaccuracies or missing data.
- Analyse monitoring observations with technical peers and provide follow-up configuration updates to maintain relevance and accuracy in monitoring views.
- Provide guidance to first-line teams on interpreting infrastructure alerts and reference escalation paths as part of daily operational support.
Backup, Data Protection, Disaster Recovery (DR) & High Availability (HA) Support
- Execute backup tests and maintain records of data recoverability results for supported systems, sharing evidence with relevant teams when required.
- Support backup configurations and data protection routines by making required adjustments and documenting resulting changes.
- Participate in DR and failover exercises by preparing infrastructure views, capturing test observations and reporting behaviors of primary and secondary components.
- Contribute to HA-related setup by adjusting configuration parameters on servers, clusters or connected components in line with the designs reviewed with technical teams.
Documentation, Handover, Communication & Knowledge Transfer
- Produce implementation documentation for infrastructure setups, including configuration details and operational considerations required for ongoing support.
- Prepare handover materials and walk technical or operational teams through the relevant artifacts so responsibilities can be adopted without ambiguity.
- Develop written communications that describe requirements, escalations or decisions and maintain a structured repository where documentation remains current and accessible.
- Train first-line and peer teams on infrastructure processes and monitoring behaviours, providing ongoing guidance to help them understand configurations and support practices.
Planning, Scheduling, Coordination & Change Execution
- Coordinate downtime windows and system change activities by engaging managers, branches and risk teams to communicate the scope and sequence of planned work.
- Plan and track infrastructure tasks alongside operational and project demands and adjust sequences in alignment with senior team leads.
- Organise cross-team change steps, follow up on dependencies and confirm delivery of required actions as part of the infrastructure change lifecycle.
- Maintain meeting agendas, action logs and change calendars related to infrastructure initiatives and distribute updates to ensure alignment across teams.
Cross-Functional & Vendor Collaboration
- Engage with application, network and database teams to gather system requirements and translate these into infrastructure build steps and configuration updates.
- Work with project managers and senior team leads to ensure infrastructure tasks are sequenced correctly within broader solution rollouts.
- Liaise with vendors and external providers to obtain solution requirements, confirm integration considerations and reflect necessary details in infrastructure work.
- Participate in discussions with stakeholders where operational handovers or solution transitions occur and clarify infrastructure details that support the broader technology environment.
Requirements
Minimum Requirements: Work Experience and Education
- 5 years of experience in working with enterprise-grade network infrastructure.
- Proven experience in administering, and automation in large scale out networks and infrastructure
- Experience working in a high-availability environment where 99.9% uptime is critical.
- Diploma or Degree in Information Technology, Computer Science, or a related technical field.
- CCNP - Cisco Certified Network Professional or equivalent (Advantageous)
- Certification or training in Linux, Microsoft. (Advantageous)
- Certification or training in SD-WAN technologies and Network Security protocols. (Advantageous)
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