Relationship Manager / Key Account Manager - Fashion Cluster, MY Marketplace

Shopee • Malay • English • Marketplaces • Commerce • Bachelor's Degree • 5 hours ago

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Location

In office (Kuala Lumpur)

Confirmed on the employer's own hiring board on Sep 24, 2026. First seen by Alion on Sep 24, 2026.

Overview

Company

Impact

Profile match

Shopee

Shopee is the largest e-commerce platform in Southeast Asia and part of the Sea Limited group. It combines a mobile first marketplace with integrated payments, logistics and live commerce. The platform operates across Southeast Asia, Taiwan and selected Latin American markets.

shopee.com • HQ: Singapore • Commerce • Est. 2015

Developing and maintaining a close relationship with Fashion sellers
Resolve seller-related inquiries, issues, and escalations from various stakeholders.
Oversee assigned accounts, including negotiating deals, operational improvement and campaign participation to maximize growth.
Constructing high-level strategic business plans and identifying new sources of growth
Educating Sellers on methods to increase their traction in Shopee
Negotiating deals with sellers and curating SKUs for various campaigns, promotions, online marketing, and media as required
Analyzing sellers’ progress, activities, sales performances and category initiatives to drive transaction numbers and revenue
Identifying market gaps and managing pricing strategy, product assortment, and the stock availability of Sellers in the category
Securing exclusive partnerships for key campaigns (eg: 9.9/11.11)
Working closely with internal teams (eg: marketing, merchandising) to optimize the visibility and credibility of Sellers

A Bachelor’s degree in any field; and experience in the e-commerce industry will be an added advantage
Passionate about fashion, willing to commit and eager to make an impact in the business
Strong analytical skills (experience with Excel analysis necessary)
Innovative problem-solving skills; able to dissect and identify problems and implement solutions accordingly
Excellent team player with an aptitude for sales, and a drive to always deliver on KPIs
Excellent command of English, the ability to converse fluently in other languages (eg: Bahasa Melayu, Mandarin) to communicate with various stakeholders

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