Business Tools and Process Integration Specialist

Change the future with us.

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

What will you do?

As the Business Tools and Process Integration Specialist, you will serve as the subject matter expert (SME) for the development, integration, and optimization of digital tools and business systems within a SAP environment. Working closely with business process owners, sales and operations teams, and internal and external IT partners, you will drive digital transformation initiatives that enhance operational efficiency, standardize processes, and improve business performance.

In this highly collaborative role, you will lead the implementation and adoption of business systems and process improvements, support automation and innovation initiatives, and ensure seamless integration across tools, systems, and workflows. Success in this position requires strong leadership, critical thinking, adaptability, communication, and change management skills, along with a passion for continuous improvement and learning. Reporting directly to the Head of Operations, you will play a key role in shaping the organization's digital and operational excellence strategy!

RESPONSIBILITIES:

Strategy, Digital Transformation & Process Improvement

• Partner with business process managers, IT demand managers, IT community, and stakeholders to develop, and implement strategic business tools, systems, and process improvements that support business and IT strategy.
• Identify, analyze, recommend, and present technology solutions that drive operational improvements. Ie. automation, digitalization, standardization, and operational efficiency.
• Champion the implementation and adoption of new IT technologies and continuous improvement initiatives and reporting.

Business Systems & SAP Governance

• Serve as the SAP Subject Matter Expert (SME), maintaining and supporting the tools and system landscape in alignment with business needs and IT strategies.
• Lead system migrations, upgrades, testing, user access management, role assignments, and reporting requirements; Maintain and update tools, systems, and processes to support evolving business needs.
• Ensure business tools, systems, and processes remain effective, scalable, and aligned with organizational priorities; Manage user access, role assignments, and business reporting requirements.

Project Leadership & Implementation

• Lead business systems and process integration projects from planning through deployment, including risk management, change management, stakeholder engagement, and performance reporting.
• Monitor project progress and communicate status, metrics, and outcomes to senior leadership and stakeholders.
• Coordinate development, implementation, and integration activities with business and IT teams to ensure successful solution delivery.

User Adoption, Change Management & Training

• Develop and execute User Acceptance Testing (UAT), Business Acceptance Testing (BAT), and pilot programs, training initiatives, communication plans, and change management strategies.
• Drive user adoption and process standardization through change management activities and super-user communities.
• Deliver training programs on business tools, systems, and processes to support successful adoption.

Operational Support & Stakeholder Engagement

• Provide advanced support for business users, sales, operations teams, and functional departments, including complex SAP transactions and issue resolution.
• Partner with corporate IT and business stakeholders to resolve system issues, improve processes, and enhance operational effectiveness.
• Escalate complex system and process issues to corporate IT and track resolution progress.
• Identify opportunities to streamline activities and improve operational efficiency through automation; Foster collaboration between business users and technical teams to ensure seamless process integration.
• Promote continuous improvement and knowledge sharing across the organization.

Location: Oakville/GTA, ON office is the preferred location, however, the successful candidate may be based out of our office located in Calgary AB.

What will you need to succeed?

Education:

• Bachelor's Degree in Computer Science, Engineering, Commerce, or a related discipline, or an equivalent combination of education and experience.

Experience:

• 7+ years of experience in IT management, project management, service management, finance management, and business process improvement (BPI).

Business Systems & Technical Skills:

• Strong knowledge of SAP, with Project System (PS) Module experience preferred.
• Proficiency with Microsoft Office Suite, Microsoft Power Platform, and Microsoft Dynamics.
• Knowledge of Generative AI, Large Language Models (LLMs), prompt engineering, AI governance, data management, and automation technologies.
• Experience supporting business systems, digital tools, process automation, systems integration, and digital transformation initiatives.
• Demonstrated ability to identify opportunities for process improvement and leverage technology to enhance business operations; Ability to identify and resolve complex business and technical challenges.

Project Delivery & Change Management Skills / Experience:

• Experience working with Agile, Lean, Continuous Improvement, or similar methodologies.
• Strong project management, stakeholder engagement, and change management skills.
• Proven ability to lead cross-functional initiatives and drive the successful adoption of new tools, systems, and processes.

Core Competencies:

• Strong verbal and written communication skills in English.
• Collaborative and customer-focused approach with the ability to build relationships across business and technical teams.
• Strong facilitation, training, and presentation skills.
• Strong problem-solving and analytical skills.
• Ability to think critically, work independently, demonstrate initiative, and exercise sound judgment.

Additional Requirements:

• Travel - Ability to travel approximately 20% within Canada and occasionally internationally.

Asset(s) Nice-To-Have:

• Experience with MS SQL Server, Business Intelligence (BI) tools, Robotic Process Automation (RPA), and data analytics platforms.
• Bilingual French and English communication skills.

Why you’ll love working for Siemens!

• Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
• Solve the world’s most significant problems - Be part of exciting and innovative projects.
• Engaging, challenging, and fast evolving, cutting edge technological environment.
• Opportunities to advance your career and mentorship programs on a local and global scale.
• Competitive total rewards package.
• Profit sharing available.
• Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
• Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
• Participate in our celebrations, social events and offsite business events.
• Opportunities to contribute your innovative ideas and get paid for them!
• Employee perks and discounts.
• Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2026 and Canada’s Top Employers for Young People 2026.

[Salary is commensurate with experience, and ranges between $75,000 CAD - $85,000 CAD, excluding bonus and benefits. In addition to base salary, this role includes eligibility for an annual discretionary bonus 10% of base salary, based on Company performance metrics]

#LI-Hybrid #Business ProcessIntegration #ChangeManagement #SmartBuildings

About us.

We share our ideas and champion the people behind them.

Siemens Canada is a leading technology company focused on industry, infrastructure, mobility and healthcare. The company’s purpose is to create technology with purpose, transforming the everyday, for everyone, since 1912 in Canada. By combining the real and the digital worlds, Siemens empowers customers to accelerate their digital and sustainability transformations, making factories more efficient, cities more liveable, and transportation more sustainable. A leader in industrial AI, Siemens leverages its deep domain know-how to apply AI - including generative AI - to real-world applications, making AI accessible and impactful for customers across diverse industries. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a leading global medical technology provider pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. In fiscal 2025, which ended September 30, 2025, Siemens Canada generated revenues of approx. $2.3 billion CAD. The company has approximately 4,600 employees from coast-to-coast and 38 office and production facilities across Canada.

To learn more about Siemens Canada, visit our website at www.siemens.ca

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