Location
Remote (Serbia)
Employment
Full-Time
Confirmed on the employer's own hiring board on Nov 5, 2026. First seen by Alion on Nov 26, 2024. Silver Bell Group scores C on the Alion truth index.
Overview
Company
Impact
Profile match
Silver Bell Group is a business process outsourcing company based in Belgrade, Serbia, that provides multilingual customer support, sales outsourcing, lead generation and live receptionist services around the clock, together with IT staffing, AI consulting and customer experience tooling. It serves clients in sectors such as finance, real estate and moving services with dedicated teams covering more than 25 languages, and it also has staff in Niš and Banja Luka. It recruits customer and technical support specialists and business development representatives for European languages, plus senior backend, frontend, full stack and DevOps engineers and project managers.
Chatter & Content Manager
About Us
We are a forward-thinking and innovative company dedicated to empowering content creators on social media platforms. As an Content Manager, you'll play a crucial role in driving the platform's success, ensuring an exceptional experience for both creators and subscribers.
Responsibilities:
- Respond promptly and professionally to creators' inquiries, feedback, and concerns, ensuring a positive working relationship.
- Oversee the day-to-day operations and growth of the platform, managing content creators and fostering a vibrant community.
- Utilize your sales skills to upsell exclusive content to existing subscribers, maximizing their engagement and revenue potential.
- Proactively communicate with subscribers, building and maintaining positive relationships to enhance loyalty and retention.
- Monitor subscriber engagement and feedback, responding promptly to inquiries and concerns to deliver outstanding customer service.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with subscribers and content creators alike.
- Highly organized and results-oriented, with the ability to meet and exceed upsell targets.
- Proficiency in social media trends, audience engagement, and digital marketing strategies.
- High level of discretion and respect for subscriber and content creator privacy and confidentiality.
- Spanish language: Bilingual or full working proficiency (C, C1, C2)
Perks:
- Be part of an innovative and rapidly growing industry with significant potential for professional growth.
- Work with a passionate team dedicated to empowering content creators and driving success.
- Enjoy the flexibility and convenience of remote work from the comfort of your home.
- Competitive salary 1.000 - 1.100 EUR depending on experience
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